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Holiday Inn Resort Baruna Bali by IHG

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Resort Baruna Bali by IHG

Exterior
Creator video
Exterior
Exterior
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Spa
The current price is S$153
includes taxes & fees
29 Jul - 30 Jul

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premium Room

1 bedroom, down duvets, minibar, in-room safe

Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, Multiple Beds, Garden View

1 bedroom, down duvets, minibar, in-room safe

Suite, Multiple Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 Bedroom, Garden View

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Pool View

1 bedroom, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub, Garden View (Bathtub)

1 bedroom, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Accessible Bathtub, Garden View (Bathtub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Terrace (Garden Access)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible, Terrace (Garden Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Balcony, Garden View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Balcony, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible, Terrace (Garden Access)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible, Terrace (Garden Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, down duvets, minibar, in-room safe

Family Suite, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Premium Room, 2 Single Beds, Pool View

1 bedroom, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 4 Bedrooms

Room amenity

Villa, 4 Bedrooms

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 46 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Premium Room, 1 King Bed, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Garden View

1 bedroom, down duvets, minibar, in-room safe

Suite, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 52 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Balcony

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Balcony

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Balcony, Garden View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Jalan Wana Segara 33, Tuban, Kuta, Bali, 80361

What's nearby

  • Kuta Beach - 19 min walk - 1.6 km
  • Waterbom Bali - 2 min drive - 1.3 km
  • Beachwalk Shopping Center - 4 min drive - 3.3 km
  • Seminyak Beach - 9 min drive - 6.3 km
  • Seminyak Square - 10 min drive - 10.5 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 16 min drive

Restaurants

  • ‪Foodmart Primo - ‬16 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Maxx Coffee - ‬15 min walk
  • ‪The Wharf - ‬19 min walk
  • ‪Henry's Grill & Bar - ‬15 min walk

About this property

Holiday Inn Resort Baruna Bali by IHG

Luxury family-friendly hotel near Kuta Beach
Waterbom Bali is located near Holiday Inn Resort Baruna Bali by IHG, which provides a swim-up bar, a poolside bar and a rooftop terrace. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Treat yourself to a hot stone massage, a manicure/pedicure or a body wrap at Tea Tree Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a garden and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free valet parking
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • Supervised childcare (surcharge), concierge services and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All 193 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Similar properties

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  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
The price is S$241
includes taxes & fees
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Envy
  • Flavaz
  • Palms Restaurant
  • Pool Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Playground
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 17 per person
  • Airport shuttle fee: USD 17 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1092/T/Pariwisata/2009

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bali Baruna
Bali Holiday Inn Resort
Baruna
Baruna Bali
Baruna Bali Holiday Inn Resort
Holiday Inn Baruna
Holiday Inn Baruna Bali
Holiday Inn Resort Bali
Holiday Inn Resort Baruna
Holiday Inn Resort Baruna Bali
Holiday Inn Resort Baruna Bali Hotel Tuban
Holiday Inn Resort(R) Baruna Bali Tuban
Holiday Inn Tuban
Holiday Inn Resort Baruna Bali Kuta
Holiday Inn Baruna Bali Kuta

Frequently asked questions

Does Holiday Inn Resort Baruna Bali by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Holiday Inn Resort Baruna Bali by IHG?

As of 30 Jun, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Baruna Bali by IHG on 29 Jul, 2025 start from S$152.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Resort Baruna Bali by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Baruna Bali by IHG?

Valet parking is free at this property.

What time is check-in at Holiday Inn Resort Baruna Bali by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Holiday Inn Resort Baruna Bali by IHG?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Resort Baruna Bali by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-midnight on request. A fee of USD 17 per vehicle applies.

Where is Holiday Inn Resort Baruna Bali by IHG located?

Located in Kartika Plaza, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Tuban Beach and Kuta Beach. Legian Beach and Double Six Beach are also within 3 miles (5 km).

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Holiday Inn Resort Baruna Bali by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 583 reviews
Rating 8 - Good. 183 out of 583 reviews
Rating 6 - Okay. 41 out of 583 reviews
Rating 4 - Poor. 17 out of 583 reviews
Rating 2 - Terrible. 6 out of 583 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
lovely service, great facilities, my 2nd time here and will return again
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Would definitely stay again.
Stayed 6 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, and staff service is outstanding.
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super kind and polite, especially the check in staff. Breakfast was comprehensive and superb. Super near airport and transport to and fro the airport are provided for free.
Stayed 3 nights in May 2025

10/10 Excellent

Miroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent facilities, fantastic staff
Stayed 11 nights in Feb 2025

6/10 Okay

Yasmin

Liked: Amenities
Staff friendly and helpful. Good food at restaurant however you can get cheap meals outside of hotel. The hotel hosted weddings on both nights of our stay. It was like we were sleeping at a night club the base was so loud till 10pm. sound testing during the day which meant our 1hr massage at tea spa wasn’t relaxing. Also the grass area was a construction site for set up during one of the days. The bunk bed room was perfect for the 2A and 2k.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice resort and very kid friendly. Would highly recommend.
Stayed 5 nights in Jan 2025

10/10 Excellent

Thanh Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice. They make us feel super welcomed. The checkout time is 11 am but our flight is 11pm. They even gave us a temporary room for free to stay. They also have the complementary taxi pick up and drop off to the airport. The kids love the pool and games. Hotel is super close to waterbom. We also like hotel Envy restaurant and deserts from Palms. Really recommend this hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle Valmai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here! Very nice resort comfortable rooms which were lovely and clean, pool area was fantastic, food choice good, right in the beach and walking distance to discovery shopping centre.we had a great holiday.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kin Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach side resort with tradition lobby setting. Multi-service for local sightseeing plan and free transportation to airport from the resort. Offering open air evening romantic dinner on park side by appointment. Custom make photo package for special events. ...
Stayed 1 night in Mar 2025

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous setting, and amazing breakfast food! Very thoughtful staff! Great place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and amazing staff everything is wonderful
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicola

Hotel was excellent
Stayed 7 nights in Jul 2024

8/10 Good

Akshaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great destination.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were presently surprised with our stay, the room was nice and big, I requested a rollaway bed and the staff delivered a really comfortable bed very quickly. The staff were so efficient. The food was great, we loved the restaurant by the beach, great food, the Sunday night DJ was great. We are a family of 4 from Perth and loved it.
Stayed 5 nights in Dec 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and need of renovation
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic in the pool bar and Made & Sukita the pool activity attendants were awesome with us and the kids
Stayed 7 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great it’s better than the pictures Very clean the rooms cleans everyday The buffet breakfast was amazing lots of options western and Indonesian and Indian so there is something for everyone The outstanding people in the hotel is the high light of the hotel everyone is very friendly and helpful the offer the help without even asking even in the buffet breakfast they offer to get you anything The only let down we had dinner at the breakfast restaurant which was very bland in the taste and very small portions for the price we did not enjoy it at all. There are 2 pools, a pool with a pool bar and a kids pool side to side The hotel not offering any entertainment They have kids club we didn’t use, they had table tennis and pool table The hole is only like 5-10 minutes away from airport the street where the hotel is is full of shops cafes and restaurants, supermarkets and massage all walking distance with the same street and close to 2 shopping centres walking distance about 1-2km I really appreciate the people in this hotel for their smile support and willingness to help at any time Out flight arrived early around 10:30am our rooms were ready and we checked in straight as we arrive no extra charges thank you In our last day or flight was late at 7pm they allowed us to check out at 1pm and stay use the pool until 5pm and offered us to take a shower and change at the spa before we leave Our air port transport was offered free by the hotel, we will come
Stayed 3 nights in Jun 2025

10/10 Excellent

Pakam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay
Stayed 1 night in Oct 2022

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool area for kids
Stayed 7 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay enjoyed every minute, very helpful and friendly staff
Stayed 7 nights in Sep 2023

10/10 Excellent

Geanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and the location is great - you can walk to the shops and restaurants.

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience, would stay again.
Stayed 5 nights in Aug 2022

10/10 Excellent

Chrystina Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very friendly staff and very clean and comfortable
Stayed 4 nights in May 2022

10/10 Excellent

pinal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Aug 2023