SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with a 24-hour front desk, near Kumamoto Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Reception
Reception
Down duvets, blackout curtains, free WiFi, bed sheets
Front of property
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

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Room options

Available filters for rooms
Showing 24 of 24 rooms

Comfort Double Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 21.81 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 29.65 sq m
  • Sleeps 2
  • 2 Large Single Beds

Connecting Twin Room, Non Smoking (For 4 People Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 21.81 sq m
  • Sleeps 4
  • 4 Large Single Beds

Connecting Twin Room, Non Smoking (For 3 People Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 21.81 sq m
  • Sleeps 3
  • 4 Large Single Beds

Comfort Double Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 17.2 sq m
  • Sleeps 1
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking (For 3 People Use)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
  • 29.65 sq m
  • Sleeps 3
  • 2 Large Single Beds

Superior Twin Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 23.44 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 23.44 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Double Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 22.36 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room, Non Smoking (For 3 People Use)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
  • 23.44 sq m
  • Sleeps 3
  • 2 Large Single Beds

Standard Twin Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 21.81 sq m
  • Sleeps 1
  • 2 Large Single Beds

Superior Double Room, Non Smoking (For 2 People Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 22.36 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking (For Single Use)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 29.65 sq m
  • Sleeps 1
  • 2 Large Single Beds

Superior Twin-Non-Smoking(2 Adult)

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin -Non-Smoking(2Adult)

  • Sleeps 2
  • 2 Single Beds

Superior Twin-Non-Smoking(3 Adult)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Superior Double -Non-Smoking(2 Adult)

  • Sleeps 2
  • 1 Queen Bed

Superior Double -Non-Smoking(1 Adult)

  • Sleeps 1
  • 1 Queen Sofa Bed

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Single Beds

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin -Non-Smoking(3Adult)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • Sakura Machi Kumamoto - 6 min walk
  • Kumamoto-jo Hall - 7 min walk
  • Kumamoto City Hall - 8 min walk
  • Kumamoto Castle - 14 min walk
  • Kumamoto Station Tourist Information Center - 3 min drive

Getting around

  • Fujisakigumae station - 16 min walk
  • Kumamoto (KMJ) - 54 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel near Kumamoto Castle
SOTETSU GRAND FRESA KUMAMOTO provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-in and smoke-free property
  • A 24-hour front desk, luggage storage and a vending machine
  • A front desk safe and a lift
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 247 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 32-inch Smart TVs with Netflix, Hulu and streaming services
  • Digital channels, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SOTETSU GRAND FRESA KUMAMOTO?

This property doesn't offer parking.

What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?

Checkout is at 11:00 AM.

Where is SOTETSU GRAND FRESA KUMAMOTO located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shinshigai Shotengai and Kumamoto Castle. Sakura Machi Kumamoto and Yakumo Koizumi Old House in Kumamoto are also within 10 minutes. Fujisakigumae station is 16 minutes by foot and Kumamoto Station is 29 minutes.

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1023 reviews" "
Rating 8 - Good. 228 out of 1023 reviews" "
Rating 6 - Okay. 35 out of 1023 reviews" "
Rating 4 - Poor. 4 out of 1023 reviews" "
Rating 2 - Terrible. 10 out of 1023 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wee Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public parking, convenient stores and shopping street is less than 3 mins away from the main door of the hotel. A good variety of toiletries are available at the hotel reception area. We can take whatever that we needed without any waste. The room and toilet are clean and spacious. The beds are comfortable. It is a plus point to have the connecting rooms available for our family. While they do not have a wide variety of food choices for breakfast buffet, the food is tasty with some Kumamoto local dishes available for us to try. Check out their official site to have a feel of the breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette Kim Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

CHANGWOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mui yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ya ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

PAO-YEN

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

TSUIFEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are professional and helpful.
After 3 days of the hotel room checked out, my husband found out that he had left a wedding ring in the room, I rang up and contacted the hotel, the staff called Airi ANDO, replied promptly that the wedding ring was found and still keeping it for us, she also arranged a shipment service for delivering the wedding ring to my home in U.K. It was amazing and thanks for all staffs in this hotel who are such professional and helpful. We will definitely be returning to this hotel again for our next stays in Kumamoto.
Stayed 2 nights in Aug 2024

10/10 Excellent

FUCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

KAZUMA

Stayed 1 night in Aug 2024

10/10 Excellent

HIDEAKI

Stayed 1 night in Aug 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall above average.
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiao hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kin Yip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued stay
Clean and tidy.
Stayed 2 nights in Aug 2024

8/10 Good

Fu Sau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

CHUNG YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

WANTING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

sc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

KAZUYOSHI

Stayed 1 night in Jul 2024

10/10 Excellent

Suet fun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024