Close to nature. Very friendly & helpful staff; Melanie is always so cheery, prompt & attentive. Love the lady boss, Audrey too. Always feel so welcomed. Surrounded by eateries such as See Good Restaurant & Lepau. The latter serves delicious & authentic Dayak cuisine. Lamin, the hotel's own restaurant serves authentic & delicious food with fresh ingredients. Love their Sarawak Laksa which is a must try. Although a bit dated, this hotel is way better than Pullman, Hilton & Majestic in terms of friendliness of its hotel staff, food, timely housekeeping, quiet, parking space and unique display of indigenous arts, craft & artefacts, etc.