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i-City Hotel

4.0 star property
Hotel with a free water park, near Central i-City Shopping Centre

Choose dates to view prices

Photo gallery for i-City Hotel

Exterior
Lobby
Exterior
Water park
Children’s activities
Located close to Shah Alam Lake Garden and Shah Alam Convention Center, Best Western i-City Shah Alam offers a vibrant retreat with free water park access, a lush garden, and a playground. Indulge in the coffee shop/cafe or unwind on the terrace while staying connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
The current price is S$54
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Suite, 1 King Bed, Non Smoking (SkyCity)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (SkyCity)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds, Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking (SkyCity)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Smoking (SkyCity)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed, Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds, Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for King Suite Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Suite Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for King Suite Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

In-room safe, desk, blackout curtains, iron/ironing board

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
A-GF-01, No 6, Persiaran Multimedia, i-City, Selangor Golden Triangle, Shah Alam, Selangor, 40000

What's nearby

  • i-City - 3 min walk
  • Central i-City Shopping Centre - 13 min walk
  • Sri Maha Mariamman Temple - 18 min walk
  • AEON Mall Bukit Raja - 6 min drive
  • Shah Alam Blue Mosque - 9 min drive

Getting around

  • Kuala Lumpur Padang Jawa KTM Komuter Station - 6 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive

Restaurants

  • ‪Makan Kitchen - ‬7 min walk
  • ‪Medan Selera Seksyen 7 - ‬8 min walk
  • ‪KFC - ‬4 min walk
  • ‪Al Rawsha Restaurant - ‬3 min walk
  • ‪OldTown White Coffee - ‬2 min walk

About this property

i-City Hotel

Upscale hotel near Central i-City Shopping Centre
Located close to Shah Alam Lake Garden and Shah Alam Convention Center, i-City Hotel provides free water park access, an airport shuttle and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, a reception hall and ATM/banking services
  • A 24-hour front desk, a porter/bellboy and a computer station
Room features
All 214 rooms have comforts such as fireplaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free water park
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property provides shuttle services to and from the shopping mall 5 times daily.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 20 for children
  • Airport shuttle fee: MYR 220 per person (return)
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

i-City Hotel Hotel
i-City Hotel Shah Alam
i-City Hotel Hotel Shah Alam
Best Western i City Shah Alam

Frequently asked questions

Is i-City Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at i-City Hotel?

As of 9 Feb,2025, prices found for a 1-night stay for 2 adults at i-City Hotel on 10 Feb,2025 start from S$54.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at i-City Hotel?

Self-parking is available for a fee.

What time is check-in at i-City Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability). Late check-in is available during limited hours.

What time is check-out at i-City Hotel?

Checkout is at noon. Late checkout is available for MYR 60 (subject to availability).

Does i-City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 220 per person applies.

Where is i-City Hotel located?

Situated in the business district, this hotel is 0.7 mi (1.1 km) from Central i-City Shopping Centre and 3 mi (4.8 km) from Shah Alam Lake Garden. Shah Alam Convention Center and Sacc Mall are also within 6 mi (10 km).

i-City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 185 reviews
Rating 8 - Good. 75 out of 185 reviews
Rating 6 - Okay. 44 out of 185 reviews
Rating 4 - Poor. 3 out of 185 reviews
Rating 2 - Terrible. 5 out of 185 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Komala, Petaling Jaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Florence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel.. staff also are very friendly, especially Fairos, a senior duty manager, very helpful greeted me everyday to make sure im ok, I will definitely be back and want to experience the theme park.
Stayed 4 nights in Apr 2023

10/10 Excellent

Jesvinder

Stayed 1 night in Dec 2022

8/10 Good

Jesvinder

Stayed 5 nights in Dec 2022

10/10 Excellent

NOR SHAM BINTI MD JUB

Stayed 2 nights in Dec 2022

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

KEE HANG

Stayed 3 nights in Jun 2022

6/10 Okay

richard

Business traveller
Liked: Staff & service
Picked up the toom phone to order room service and the cable fell out
Stayed 4 nights in May 2022

8/10 Good

nurul hanisah

Stayed 1 night in May 2022

10/10 Excellent

Rosmadi

Stayed 2 nights in May 2022

10/10 Excellent

Chin Hui

Stayed 3 nights in Apr 2022

10/10 Excellent

Thainmuli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting excellent
Stayed 4 nights in Apr 2022

8/10 Good

Aliaa

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a nice place to stay
Stayed 2 nights in Mar 2022

10/10 Excellent

MAWARTI BINTI TUDANG

Best
Stayed 1 night in Mar 2022

8/10 Good

Francis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay, will prefer coming back
Stayed 4 nights in Mar 2022

8/10 Good

Sulaiman Mohd Zambri, Johor Bahru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay in as surrounded by the shopping centers and attractions
Stayed 1 night in Feb 2022

10/10 Excellent

Ramesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Time staying in Shah Alam
Easy access to my office. Service outstanding, Very friendly staff with good amenities. Room was comfortable, clean and service staff accommodating.
Stayed 1 night in Jan 2022

4/10 Poor

Fahri Zaini

Business traveller
Stayed 1 night in Oct 2020

8/10 Good

Jyalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Mohd Fairul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent
Reservation fast and easy, the staff friendly and helpfull, room is clean and neat
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is good. The room is true to the pictures.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already more than 6 time check in this hotel, the best hotel in icity to stay
Stayed 1 night in Dec 2019

10/10 Excellent

ROSMADI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Nice place & environment
Stayed 2 nights in Dec 2019