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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury Kraków hotel in Kraków City Centre with a 24-hour front desk

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Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Interior
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Reception
Interior
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Room service
The current price is S$168
includes taxes & fees
19 Mar - 20 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Suite

Premium bedding, down duvets, minibar, in-room safe

Standard Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium bedding, down duvets, minibar, in-room safe

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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9.6 out of 10, Exceptional, 1,003 reviews
The price is S$168
includes taxes & fees
18 Mar - 19 Mar
Betmanowska Main Square Residence Adults Only
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About the area

Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016

What's nearby

  • Main Market Square - 3 min walk
  • Royal Road - 4 min walk
  • Cloth Hall - 4 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 16 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • Kraków (KRK-John Paul II - Balice) - 35 min drive

Restaurants

  • ‪AntyCafe - ‬1 min walk
  • ‪Gościnna Chata - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk
  • ‪Krowarzywa - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Near Royal Road and Wawel Castle, Hotel Unicus Palace Old Town - Destigo Hotels provides an art gallery on-site, a shopping centre on-site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • Local meal delivery service, luggage storage and smoke-free property
  • A porter/bellboy, a lift and tour/ticket information
Room features
All guest rooms at Hotel Unicus Palace Old Town - Destigo Hotels offer comforts, such as premium bedding and heated floors, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, heated floors and electric kettles

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 99 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is Hotel Unicus Palace Old Town - Destigo Hotels pet-friendly?

Yes, dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of 20 Feb,2025, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on 19 Mar,2025 start from S$167.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Unicus Palace Old Town - Destigo Hotels?

Hotel Unicus Palace Old Town - Destigo Hotels doesn't offer parking.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Checkout is at 11:00 AM.

Does Hotel Unicus Palace Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Hotel Unicus Palace Old Town - Destigo Hotels located?

Located in Kraków City Centre, this luxury hotel is within a 5-minute walk of Dominik Rostworowski Gallery, Main Market Square, and Royal Road. Historical Museum of Krakow and Florianska Street are just steps away. Kraków Główny Station is 18 minutes by foot.

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Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 98 reviews
Rating 8 - Good. 18 out of 98 reviews
Rating 6 - Okay. 1 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fabio

Great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonna

Amazing stay in the heard of Old Town
Amazing hotel, prime location and friendly staff. Warm recommendation!
Stayed 2 nights in Nov 2024

10/10 Excellent

Patti

Beautiful hotel, great staff, 2 min walk to Main Square, would definitely recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ewa Wylazlowska

I love this place and will come back
Stayed 2 nights in Sep 2024

8/10 Good

Louise

Nice, modern and new hotel with good sized rooms, super comfortable beds and lovely bathrooms.
Stayed 2 nights in Aug 2024

8/10 Good

Guoqiang

Located inside of old town, easy access, pretty new hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

janusz

👏😍👏
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

One of the best hotel I have ever been
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

This hotel is so lovely in person and very close to the square. The staff was kind and helpful! Super clean room!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Wonderful stay!
Excellent boutique hotel in the heart of Krakow. The rooms are tastefully decorated and superbly finished. The staff is very friendly, accommodating and helpful! The breakfast offers good selection of salads, meats and etc including a al carte.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Great stay, luxury brand new hotel with excellent noble materials, they have kept the ancient atmosphere and implementing a nice touch of modernity. Highly recommended in alternative to the "Big Stars" like Hilton
Stayed 2 nights in Jul 2024

10/10 Excellent

Pedro

Fantastic location in rhe old town just 1 blocks from rhe main square. Fantastic bed linens and pillows and luxurios bathroom. Front desk were very helpful. Will stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Absolutely gorgeous, clean, and opulent hotel close to the beautiful square with food and shopping options. Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

Annette

Super hotel with great staff and convenient location. This hotel was very nice and clean and the staff was very friendly and helpful. Located just steps from the city center, eating options are abundant. We thoroughly enjoyed our stay here and highly recommend it.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Great
Stayed 4 nights in Aug 2024

10/10 Excellent

susan

Excellent Old Town Hotel
Great location in old town. Everything is a short walk. Lots of restaurants and shops. Very quiet, clean, upscale hotel. Large room, very comfortable bed and pillows. Friendly and helpful staff. Highly recommend!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Lovely
Stayed 3 nights in Jul 2024

8/10 Good

Daria

This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.
Stayed 6 nights in Nov 2024

10/10 Excellent

Thomas

Loved the room we were in - very nicely decorated. The hotel is very convenient to the Old Town, only a few minutes to everything. Only downside is no parking onsite, but they park rhe car for you, so still convenient. Definitely recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Craig

Very comfortable stay
Very comfortable rooms. Nice staff. Be aware that you need a physical credit card to pay the security deposit - they don't accept Google/Apple pay -fortunately I had a physical card with me. There was unfortunately a bit of noise from the street, but I suppose that's to be expected with a busy city centre hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

stephanie

Fabulous! Rooms are lovely, with large bathrooms and nice showers. Bed linens are top quality. The hotel rooms are light and bright and spacious. I would highly recommend!
Stayed 3 nights in Jun 2024

10/10 Excellent

Timothy

Great location in Old Town. Most comfortable bed we had during a month of traveling around Europe. Classic, historic building but with modern features. Very clean. Friendly, helpful staff. Breakfast is extra but there is free coffee available all day, and free snacks (including wine!)in the afternoon. Highly recommended!
Stayed 3 nights in Jun 2024

8/10 Good

gillian

We choose this hotel as it was a VIP one but very disappointed that we didn’t receive any perks at all!
Stayed 3 nights in Jul 2024

8/10 Good

Karl

Great location
Great location in old town though somewhat difficult to access by car. Had to violate a couple “no entry” signs to get there. Nice and friendly staff. Everything on par with expectations in this luxury labeled hotel, with exception of electrical issues causing non-working lift one day followed up by non-working air conditioning in our room the next day.
Stayed 2 nights in Jun 2024

4/10 Poor

GERALD P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not refund my breakfast. Very inflexible.
Stayed 3 nights in Sep 2024