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Orient Hotel

4.0 star property
Escape into serenity with every step. Relax by one of two pools surrounded by lush gardens.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Orient Hotel

Interior entrance
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Property grounds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

Highlights

Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Free bottled water
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Single Bed

Highlights

Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Free bottled water
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Ul. Soltysowska, 25B, Kraków, Lesser Poland Voivodeship, 31-589

What's nearby

  • Tauron Arena Kraków - 4 min drive
  • Oskar Schindler Factory - 8 min drive
  • Main Market Square - 10 min drive
  • Royal Road - 10 min drive
  • Wawel Castle - 13 min drive

Getting around

  • Kurdwanów P+R Station - 10 min drive
  • Kraków Plaszów Station - 15 min drive
  • Kraków (KRK-John Paul II - Balice) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Silver Dragon Asia Food - ‬4 min drive
  • ‪Viale Verde - ‬14 min walk
  • ‪Pizza Hut - ‬4 min drive
  • ‪Stary Wiedeń - ‬18 min walk

About this property

Orient Hotel

Upscale hotel near Main Market Square
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Orient Hotel. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • A gift shop, wedding services and concierge services
  • A banquet hall, multilingual staff and tour/ticket information
Room features
All 58 rooms have amenities, such as free WiFi and safes, as well as free newspapers and minibars.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 20 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 25 per pet
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 60 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Uncovered self-parking fee: PLN 20 per day
  • Pet fee: PLN 25 per pet
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel Orient Krakow
Orient Krakow
Hotel Orient
Hotel Orient
Orient Hotel Hotel
Orient Hotel Kraków
Orient Hotel Hotel Kraków

Frequently asked questions

Does Orient Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Orient Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 25 per pet. Service animals are exempt from fees.

How much is parking at Orient Hotel?

Self-parking is available for PLN 20 per day.

What time is check-in at Orient Hotel?

Check-in start time: 2:30 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Orient Hotel?

Checkout is at noon.

Does Orient Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 80 per vehicle applies.

Where is Orient Hotel located?

Located in Czyzyny, this hotel is within 1 mile (2 km) of Kraków Trade Fairs, M1 Shopping Center and Expo Kraków. Polish Aviation Museum and Stanislaw Lem Garden of Experiences are also within 2 miles (3 km).

Orient Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 84 reviews" "
Rating 8 - Good. 33 out of 84 reviews" "
Rating 6 - Okay. 20 out of 84 reviews" "
Rating 4 - Poor. 9 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

JLP, New York, NY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, solid and welcoming accommodations. Clean rooms, extensive amenities. Nice restaurant, excellent breakfast and good food. Bring bathing suit.
Stayed 1 night in Jun 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Dariia

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a one or two nights stay
The hotel was OK however we did find the quality of bedding and mattress to be below expectations for a 4 star and the combination of pink and green deco in the room a little weird. Staff were very helpful, restaurant food was good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pictures dont reflect reality
Stafff was extremely Nice and accomodating. However the hotel does Not look at all like the pictures, the wi-fi stop working or gets really slow After 10 pm. It has a lot of amenities like sauna but you Have to pay. refrigerador in my room did Not work, and there Was a small eléctrica problem.

6/10 Okay

Dr.Mansoor

Liked: Cleanliness

6/10 Okay

Ron, Florida

Liked: Cleanliness, staff & service
Not a 4 star
The beds were uncomfortable as they were somewhat over used and should have been changed some time ago. The rest of the room was ok but not great

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed that there was no bar in the hotel dinner menu could hav more of a variety

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Close to Tarqi exhibition center
It was a good stay, except for 2 problems... Wifi doesn't work in the lobby or in the room.. works only at conference room.... 2nd Air Conditioning was not working at all....

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Shannon, Grafenwoehr, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel - downtown Krakow yet quiet
The Orient Hotel was amazing! The staff was incredibly friendly and helpful. Our room was perfect. It was clean and restocked daily. By far, the food at the hotel was spectacular! And the price was awesome. We paid small prices for a gourmet meal. Their breakfast was included and traditional. The pool has a lifeguard. The water is warm and clean. The hot tin was warm: not too hot and not too cold. We will be staying here again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel orient in Krakow is a great deal
This was our second stay at hotel Orient. We were there during a national holiday and stayed for three nights. The hotel upgraded us to a suite, which was appreciated. The room was spacious and very quiet at night. The only drawback was that the shower did not put out enough water and it was not hot. The breakfast downstairs is lovely and whe we asked they gave us hot eggs in the morning. The hotel staff is really great and very accommodating. You could not ask more for the price. This was a business trip for us and very close to our work. Plenty of free parking. However, it is a long walk if you do not have a car.

4/10 Poor

John, Dublin iIreland

Disliked: Property conditions & facilities
Hotel is ten minute brisk walk from nearest tram stop along narrow road. Allow 45 minutes for travel to the city . Room was basic and could have been cleaner. Breakfast is buffet with good selection.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel in Krakow
What a gem!The hotel was fautless at the price we paid.Breakfast outstanding.The hotel`restaurant fantastic.Only spoiled by a rowdy school party on 1 night.Pool looked great but we never got to try it.

6/10 Okay

Brian, Georgia

Liked: Cleanliness
Not Impressed
Air Conditioning never did work. Asked hotel staff to fix it and they never did anything. Hotel is in the industrial part of the city so if you are coming here as a tourist you don't want to stay here. It is to far of a taxi ride to the center of the city.

4/10 Poor

Bill, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel Krakow, Poland
Unless you are upgrading, maybe, from a hostel, avoid this mess. We booked hotels.com, and when checking our booking b4 leaving Warsaw noticed they posted their a/c was out! It was 27C that day, 30C when we got in the room. The very young man at the desk told us it had been out a week, they were ordering parts! Upon complaining the next day were told we could have a fan. My wife is from Poland and was appauled. US$8 taxi each way to city center was OK, and we didn't need the free porn on the 1985 model TV. Futon type double killed our backs. Great dinner in the restaurant, but hardly worth the hassle and attitude of the staff, and heat of the room at night. Had a very Russian atmosphere, and as my wife speaks the language we quickly learned most guests were Russian businessmen in the oil business. Every taxi driver told us this was a poor grade hotel, and we should stay downtown, which I recommend to all. When checking out my wife asked for the manager, who would not come out but sent a young lady who simply didn't know enough about customer service to care.

10/10 Excellent

Karen, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The staff was extremely helpful -the first clerk spoke English well-can't say the same about the night staff. The one amenity that made us stay there was the pool/hot tub for the kids: a little disappointing. The sauna was cold, and they closed the pool about 15 minutes early -about 10 minutes after we got there! Otherwise the accomodations were above our expectations: the rooms were great.

6/10 Okay

Roland, London

Liked: Staff & service
it's only good when you need to be close to the Exhibition Hall
went to Krakow for business, and found this hotel said just 10 mins walk from the exhibition hall. it's is the closest.. However, Found out that there is a tram station outside the exhibition hall and have service direct to City centre, which mean I will recommend whoever need to do business at the Exhibition hall, found some hotel that have close access on tram station with No.1 / 14/ 22 service.

8/10 Good

ANDRZEJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dany pobyt
Blisko Expo Krakow, to duzy atut, ladnie zagospodarowana zielen przed obiektem, czysto, dobre sniadanie
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Pas aussi bien qu'il n'y paraît
De la rouille sur par endroit, un mini frigo qui fonctionne a moitié ( et dont de l'eau en coule ) La lampe principale de la chambre ne fonctionne pas. Un énorme vis qui sors du lit sur lequel ont pourrais facilement se blesser. La chambre n'a été nettoyer qu'une fois sur 4 nuit. 2 prise électrique murale ( dont une cachée et l'autre qui fonctionne a peu près ) Petit déjeuner basique mais suffisant Personnel très sympathique et serviable Je m'y suis rendu pour un événement se passant au Expo Krakow et ces assez bien placer pour ça... par contre loin du centre ville et les environ sont très industriels et pas très beau/acceuillant
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stille og rolig sted,med stort basseng,hyggelige ansatte og god mat.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with comfortable rooms. The place is quiet and calm. Only negative point is the connection with the center of the city by public transport but Uber/taxi is filling the gap. Really close to EXPO Krakow (15 mins by walking).
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nie wiem czemu ten hotel ma 4 gwiazdki, jak dla mnie to maksymalnie powinien posiadać tylko 2! Brak wyboru jedzenia w restauracji, dostępne tylko obiado-kolacja w formie bufetu! Nigdy nie wrócę oraz nie polecam.
Stayed 1 night in Jul 2019

6/10 Okay

Beata

Liked: Staff & service
Disliked: Room comfort
Rezerwując pokój zaznaczyłam opcje z łóżkiem podwójnym,niestety Pan w recepcji dał nam z dwoma łóżkami ,po interwencji dostaliśmy z podwójnym ,przeprosił Nas i powiedział ze nie widział tego w systemie .Wszystko odbyło sie w miłej atmosferze.Pokój czysty łazienki na 3+ łóżka natomiast b .twarde jak dla Nas nie dało się spać . Na dużą pochwałę zasługują śniadania pyszne ,bogate.Plusem jest basen ,niestety nie mieliśmy okazji skorzystać z niego. Cały pobyt oceniam na 4+ .Minusem niedziałająca klima ( 28 stopni na zawnątrz)
Stayed 1 night in Jun 2019

6/10 Okay

Katarzyna

Liked: Cleanliness
Disliked: Property conditions & facilities
Cztery gwiazdki to tylko element nazwy hotelu
Cztery gwiazdki są obecnie elementem nazwy hotelu, a nie wyznacznikiem jakości. Hotel zdobył 4 gwiazki w 2000 roku i zdaje się, że od tego momenu nic się w hotelu nie zmieniło. Łóżko to zwykły tapczan, w łazience stara zasłona zamiast kabiny, toaleta na jakimś dziwnym podwyższeniu przez co niższym osobom mogą zwisać nogi, brak mydła w dozowniku pod prysznicem. Ponadto w całym hotelu w częsciach wspólnych panowała temperatura ok. 29 stopni, pomino działającej klimatyzacji. W pokoju było nieco lepiej, ale poniżej 24 stopni nam się nie udało zejść. Jedyny plus to basen, dla gości hotelu bezpłatny. Ale ręczniki trzeba było wziąć z pokoju, nie dostaliśmy osobnych. No i rok po wprowadzeniu RODO, hotel posługuje się nieaktualnymi wzorami zgód na przetwarzanie danych osobowych i wymaga podania takich danych jak numer dowodu czy pesel.
Stayed 1 night in Jun 2019