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Urban Pack - Hostel

2.0 star property
Where city lights meet adventure: unwind on a rooftop with BBQ grills nearby or connect with fellow travelers over games.

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March 2025

Photo gallery for Urban Pack - Hostel

View from room
Premium bedding, iron/ironing board, free WiFi, wheelchair access
Premium bedding, iron/ironing board, free WiFi, wheelchair access
View from property
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for 2 bed mixed dorm (shared bathroom) No View

Premium bedding, iron/ironing board, free WiFi, wheelchair access

2 bed mixed dorm (shared bathroom) No View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
4 bathrooms
Cable channels
Daily housekeeping
  • 4 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Shared Dormitory

Premium bedding, iron/ironing board, free WiFi, wheelchair access

Shared Dormitory

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
4 bathrooms
Cable channels
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 6
  • 8 Single Beds

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About the area

Map
1410, 14F Hai Phong Mansion, 53-55 HaiPhong Road, Tsim Sha Tsui, Kowloon

What's nearby

  • Harbour City - 4 min walk
  • Hong Kong - Macau Ferry Terminal - 6 min drive
  • Hong Kong Convention and Exhibition Centre - 7 min drive
  • Soho - 8 min drive
  • Lan Kwai Fong - 8 min drive

Getting around

  • Hong Kong Tsim Sha Tsui Station - 1 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 34 min drive

Restaurants

  • ‪Chee Kei 池記 - ‬1 min walk
  • ‪Cheung Hing Kee Shanghai Pan-Fried Buns - ‬1 min walk
  • ‪文遜大廈 - ‬1 min walk
  • ‪Daikiya - ‬1 min walk
  • ‪Kowloon Restaurant 九龍餐室 - ‬1 min walk

About this property

Urban Pack - Hostel

Hostel near Harbour City
Located close to Tsim Sha Tsui Star Ferry Pier and Hong Kong Convention and Exhibition Centre, Urban Pack - Hostel provides a terrace, an arcade/games room and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • A lift, luggage storage and multilingual staff
  • Barbecues, tour/ticket information and a vending machine
  • A TV in reception, concierge services and coffee/tea in reception
Room features
All guest rooms at Urban Pack - Hostel offer perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
Other conveniences in all rooms include:
  • 4 bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with cable channels

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Living room

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • 4 detached shared bathrooms
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 9 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Urban Pack Hostel Kowloon
Urban Pack Kowloon
Urban Pack
Urban Pack - Hostel Kowloon
Urban Pack - Hostel Hostel/Backpacker accommodation
Urban Pack - Hostel Hostel/Backpacker accommodation Kowloon

Frequently asked questions

Is Urban Pack - Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Pack - Hostel?

This property doesn't offer parking.

What time is check-in at Urban Pack - Hostel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Urban Pack - Hostel?

Checkout is at 11 AM.

Where is Urban Pack - Hostel located?

Located in Tsim Sha Tsui, this hostel is within a 10-minute walk of Harbour City and Tsim Sha Tsui Star Ferry Pier. Lan Kwai Fong and Hong Kong - Macau Ferry Terminal are also within 3 mi (5 km). Hong Kong Tsim Sha Tsui Station is only a 2-minute walk and Hong Kong East Tsim Sha Tsui Station is 5 minutes.

Urban Pack - Hostel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 308 reviews" "
Rating 8 - Good. 131 out of 308 reviews" "
Rating 6 - Okay. 42 out of 308 reviews" "
Rating 4 - Poor. 11 out of 308 reviews" "
Rating 2 - Terrible. 10 out of 308 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a hostel! Separate smelly flats
MONEY STOLEN FROM PRIVATE ROOM! The room smelt of sewage, I think from an open pipe hidden under a counter. I booked a private room for privacy and security yet “housekeeping” walked in on me, nothing was cleaned at any point nor is it offered so I’m unsure what they were doing. Later in my stay I also had money go missing from a bag kept in the room This is not a hostel, the rooms are separated around a shared building, the common area is also almost non existent
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was gud
Stayed 7 nights in Jul 2019

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel
Lovely stay. Great helpful staff that’s easy to talk to and laugh with. This place was really clean. Has a common area and smoking balcony. No complaints. I’d stay here again next time.
Stayed 4 nights in May 2019

10/10 Excellent

Steven, Arlington, US

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally stay in hotels and tried Urban Pack as my first hostel. It was a really good experience! The staff was very friendly and helpful with questions of how to get around, places to try, recommendations, and etc. It is in a god location to get around quickly and easily around Hong Kong. I would definitely recommend Urban Pack as a first time hostel or even people used to staying at hostels.
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A little small but good for short stay
The staff are really friendly and helpful. They were on top of cleaning the bathrooms. The bed was comfy enough but the room was so small it was really warm and stuffy at night. I struggled to sleep and the air con didn't do much. I like the private blinds and socket/light for each bed. The locker was small and space was limited for luggage. On check out luggage is left in the tiny communal area and charged 50HKD. There was free tea and coffee, computer and hairdryer to use which was handy. The Wi-Fi was also pretty good.
Stayed 1 night in Jan 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel was clean, although located in a narrow part of Hong Kong (all of Hong Kong is a bit narrow like this), and a little hard to find. The shower and bathroom were very clean; the beds are clean and neat; the guests are polite and quiet. However, the phone number could not be reached at 9 AM Hong Kong time.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot for a few days in HK
Was here for a few days at the end of October. Great location, some of the friendliest staff you'll ever meet, clean and has 2 pretty cool common rooms based on the 14th and 15th floors with a Mac computer and large smart TVs. Also found the free snacks (Oreos and crackers) on my last night! I was happy with my stay and only have a couple of 'could be betters': The lockers need to be bigger as they're unimaginably small, the mini common room on the 14th is right next to the dorms and was a bit noisy some nights as guests (and staff) didn't adhere to the midnight rule, and I really wished the hostel had arranged something for Halloween night. Seemed a great opportunity to get the travellers out to see HK on a holiday with being THE pub crawl.
Stayed 4 nights in Oct 2018

8/10 Good

MINCHENG

Liked: Cleanliness, property conditions & facilities, room comfort
Greatest Location w/smallest room, but fair price
The hostel is right across the A1 exit of Tsim Sha Tsui Station. It definitely has the best location. I booked a single room with shared bathroom. Room was just big enough to fit in one XXS size of single bed, and was too small to fit my 29” suitcase. The LCD screen was linked with exposed cables and wires, and was the only entertainment in the room. Unfortunately, the remote control was not functioning. Guestroom, shower room, toilet and public area was clean. Another inconvenience was, if you want to go to 15th floor from lower floors, you will have to take one of the elevators to ground floor first. The elevator doesn’t travel from some of the lower floors to higher floors.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location re bus, MTR, ferry, and access to airport bus. My only issue was room size as very small plus aircon was a bit haphazard at times; in saying that, staff were great and extremely helpful. I would certainly recommend and use again if I return to Kowloon.
Stayed 5 nights in Jun 2018

8/10 Good

Liz, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, Esum is wonderful. love the location. close to MTR and bues.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is reasonable for the price that I paid.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok but staff were very nice. Awesome location
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Very convenient location, just next to Kowloon Park and subway station. Walking distance to ferry terminal to Hong Kong Island
Stayed 4 nights in Jan 2018

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomasz
Very good location, close to subway. I was very happy.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Everything about this hostel was a bit tiny, but one of the staff told me the if I asked for a bigger bed they could give me one.

8/10 Good

Joshua, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
12/10 for location
I stayed in 8-bed mixed dorm, and was allocated the pink room on 15F (Urban Pack has units on various floors Room - Bunk beds with standard single-sized mattresses. Privacy curtains block out most light (useful when other guests leave the lights on at night). Did not notice hooks / bars on the lower bunks to hang clothes. After 2 nights I had bed bug bites on my arm and leg Shower - Very clean, small (but this is typical in HK) and shower foam provided. Bring your own towels or rent one from the counter at 15HKD. Location is fantastic, just beside exit A1 of Tsim Sha Tsui subway station. Lots of eating choices around (the excellent Chee Kei is just next door). Feel free to wander nearby and join the local crowds at the numerous eateries (some are not on the typical tourist radar). Enjoyed my stay, thank you!
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, located at the hear of HK
Nice place and clean room. Not so accommodating staff though.
Stayed 3 nights in Dec 2017

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Faye crazy few days in HK
My stay at urban pack was a bit of a crazy one however, i had a great time. The staff were all so nice, one of them was the sassiest funniest guy i met in hk and he was from the uk so thats always a plus, he even took me and a girl i met there to a bar when we though we'd missed the group. which was so nice of him! the bed was okay a little high but I'm quite short so bunk beds are never usually my thing anyway. the only thing that i wasn't crazy about was that my bed was under the air conditioning unit and as a result of people turning it on and off in the night i got really ill and had to spend one of my days basically in bed. the people i met at urban pack were all great and the hostel does its own trips and events such as bar crawls, nights at the horse races and walking tours so you meet loads of new people who are pretty much all staying in the same place. if i ever came back to HK id definitely stay there again if i don't die of old age by the time the lift get to the ground floor lol
Stayed 5 nights in Nov 2017

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel you can find in the area!
Stayed 1 night in Nov 2017