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The Windsor Castle

4.0 star property
Lakefront hotel with 2 outdoor pools and poolside bars

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Photo gallery for The Windsor Castle

2 outdoor pools
View from property
1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
1 bedroom, premium bedding, minibar, in-room safe

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Superior Suite

Living area

Superior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
Jetted bath
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Cottage, 1 Bedroom

Living area

Basic Cottage, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
LCD TV
Premium bedding
Ceiling fan
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Kodimatha, Kottayam, Kerala, 656039

What's nearby

  • Mahatma Gandhi University - 18 min walk - 1.5 km
  • Thirunakkara Mahadeva Temple - 2 min drive - 2.5 km
  • Nagambadam Stadium - 4 min drive - 3.6 km
  • Kottayam Cheriyapally - 5 min drive - 4.3 km
  • Kumarakom Boat Jetty - 14 min drive - 14.0 km

Getting around

  • Kottayam Station - 11 min drive
  • Cochin International Airport (COK) - 174 min drive

Restaurants

  • ‪Hotel Anand - ‬3 min drive
  • ‪The Citizens Club - ‬5 min walk
  • ‪Indian Coffe House - ‬2 min drive
  • ‪Theos - ‬17 min walk
  • ‪ChicKing Fried Chicken - ‬2 min walk

About this property

The Windsor Castle

Upscale family-friendly hotel by the lake
Consider a stay at The Windsor Castle and take advantage of 2 poolside bars, a terrace and a garden. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Free self-parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and concierge services
Room features
All 57 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • LCD TVs with premium channels
  • Electric kettles, ceiling fans and daily housekeeping

Languages

English, French, German, Hindi, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2000
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 3000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

Pool access available from 7:00 AM to 8:00 PM

Property is also known as

Windsor Castle Hotel Kottayam
Windsor Castle Kottayam
The Windsor Castle Hotel
The Windsor Castle Kottayam
The Windsor Castle Hotel Kottayam

Frequently asked questions

Does The Windsor Castle have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

Is The Windsor Castle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Windsor Castle?

Self-parking is free at this property.

What time is check-in at The Windsor Castle?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Windsor Castle?

Checkout is at noon.

Does The Windsor Castle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3000 per vehicle applies.

Where is The Windsor Castle located?

This family-friendly Kottayam hotel is located on a lake, within 2 mi (3 km) of Thirunakkara Mahadeva Temple, Thangal Hill and Mahatma Gandhi University. Ganapathiyar Kovil Temple and Nagambadam Stadium are also within 3 miles (5 km).

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The Windsor Castle Reviews

Reviews

6.0
Rating 10 - Excellent. 5 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 6 out of 29 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Arun

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice and clean but service is sub par. Takes too long to get any items and little things like extra towels or toilet paper were hard to get
Stayed 1 night in Jan 2025

2/10 Terrible

Bindubal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Clogged drains, toilets that don’t flush, phones don’t work. This hotel needs a complete renovation . The restaurant was subpar with minimal choices Would not recommend this hotel
Stayed 3 nights in Dec 2024

4/10 Poor

Philipp

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am sorry to say, but the hotel was not worth the money. We paid 150 Euro for a night and for that money I expect way more than was offered there. We received a room without windows there was food tears on the floor, the wall were torn down partially and you could see the plumbing and it was super loud. It was not my first time in India and I booked rooms for much less money that were way better. Will not recommend .
Stayed 1 night in Apr 2025

2/10 Terrible

Sreyas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean. The rooms are almost falling down. Poor service
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Reena

Stayed 1 night in Feb 2025

2/10 Terrible

Jody

Stayed 9 nights in Dec 2024

2/10 Terrible

Anish

Stayed 1 night in May 2023

8/10 Good

Karan

Liked: Staff & service

Good place to stay

The resort was nice but the rooms need upkeep
Stayed 1 night in Mar 2019

2/10 Terrible

pamela, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
Stayed 4 nights in Mar 2019

6/10 Okay

M

Disliked: Staff & service
Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
Stayed 2 nights in Dec 2018

2/10 Terrible

abe thomas, good for those who want to rest.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service and not comfortable

Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
Stayed 1 night in Dec 2018

8/10 Good

Alexander job

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.
Stayed 1 night in Jul 2018

4/10 Poor

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dated place with poor service
Stayed 4 nights in Jul 2018

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Beatriz

Disliked: Property conditions & facilities

Justo

Muy justo, parece que hace tiempo fue un buen hotel, pero ahora está viejo y descuidado. El agua caliente de l ducha tarda más de 10 minutos en salir.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed in a bungalow, lovely setting on canal. we were well looked after.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff. very professional

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.
Stayed 2 nights in Mar 2018

10/10 Excellent

inderjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New year eve at Windsor castle , kottayam

It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services . It was a memorable experience
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Cemal, Buffalo,NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

This is a 2 Star Hotel with US standards

Bed sheets and towels are very old and stained. There is no tissue in the room. While hotel staff are nice but not many speaks English. Which is unusual for India. It is a 2 star hotel with US standards.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Bill, Minnesota

Disliked: Cleanliness, property conditions & facilities, room comfort

Room

The room did not look clean. The room was very hot amd it took a long time to cool off. The bathroom was not clean and there was no hot water. I had to take cold shower. The hotel staff was OK. Yhe restaurent was OK. The restaurent staff was Ok. The food was OK. Overall, the the room was not worth the money.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Nice property but hotel itself needs fixing up

Stayed 3 nights. Rooms need updating. Mixed results with staff: some very friendly while others not so pleasant. Great property for strolling down to waterfront.