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The Windsor Castle

4.0 star property
Immerse yourself in lakeside tranquility with an arcade for kids and tennis for all.

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Photo gallery for The Windsor Castle

2 outdoor pools
Lobby sitting area
View from property
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Shower/bath combination
Private bathroom
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Superior Suite

Living area

Superior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Ceiling fan
Shower/bath combination
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Shower/bath combination
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Cottage, 1 Bedroom

Living area

Basic Cottage, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
LCD TV
Separate bedroom
Premium bedding
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Lakesong Kumarakom

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, (16)
Lakesong Kumarakom
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About the area

Map
Kodimatha, Kottayam, Kerala, 656039

What's nearby

  • Thirunakkara Mahadeva Temple - 3 min drive
  • Mahatma Gandhi University - 4 min drive
  • Nagambadam Stadium - 4 min drive
  • Kumarakom Boat Jetty - 17 min drive
  • Kumarakom Backwaters - 32 min drive

Getting around

  • Kottayam Station - 11 min drive
  • Cochin International Airport (COK) - 174 min drive

Restaurants

  • ‪Hotel Anand - ‬3 min drive
  • ‪The Citizens Club - ‬5 min walk
  • ‪Indian Coffe House - ‬2 min drive
  • ‪Theos - ‬17 min walk
  • ‪ChicKing Fried Chicken - ‬2 min walk

About this property

The Windsor Castle

Upscale family-friendly hotel by the lake
Consider a stay at The Windsor Castle and take advantage of 2 poolside bars, a terrace and a garden. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Free self-parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and a front desk safe
Room features
All 57 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • LCD TVs with premium channels
  • Electric kettles, ceiling fans and daily housekeeping

Languages

English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2000
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 3000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

Pool access available from 7:00 AM to 8:00 PM

Property is also known as

Windsor Castle Hotel Kottayam
Windsor Castle Kottayam
The Windsor Castle Hotel
The Windsor Castle Kottayam
The Windsor Castle Hotel Kottayam

Frequently asked questions

Does The Windsor Castle have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

Is The Windsor Castle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Windsor Castle?

Self-parking is free at this property.

What time is check-in at The Windsor Castle?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Windsor Castle?

Checkout is at noon.

Does The Windsor Castle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3000 per vehicle applies.

Where is The Windsor Castle located?

This family-friendly Kottayam hotel is located on a lake, within 2 mi (3 km) of Thirunakkara Mahadeva Temple, Thangal Hill and Mahatma Gandhi University. Ganapathiyar Kovil Temple and Nagambadam Stadium are also within 3 miles (5 km).

The Windsor Castle Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 4 out of 26 reviews
Rating 2 - Terrible. 6 out of 26 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anish

Stayed 1 night in May 2023

8/10 Good

Karan

Liked: Staff & service
Good place to stay
The resort was nice but the rooms need upkeep
Stayed 1 night in Mar 2019

2/10 Terrible

pamela, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
Stayed 4 nights in Mar 2019

6/10 Okay

M

Disliked: Staff & service
Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
Stayed 2 nights in Dec 2018

2/10 Terrible

abe thomas, good for those who want to rest.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and not comfortable
Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
Stayed 1 night in Dec 2018

8/10 Good

Alexander job

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.
Stayed 1 night in Jul 2018

4/10 Poor

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dated place with poor service
Stayed 4 nights in Jul 2018

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed in a bungalow, lovely setting on canal. we were well looked after.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff. very professional

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.
Stayed 2 nights in Mar 2018

10/10 Excellent

inderjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year eve at Windsor castle , kottayam
It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services . It was a memorable experience
Stayed 1 night in Dec 2017

4/10 Poor

Cemal, Buffalo,NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a 2 Star Hotel with US standards
Bed sheets and towels are very old and stained. There is no tissue in the room. While hotel staff are nice but not many speaks English. Which is unusual for India. It is a 2 star hotel with US standards.

4/10 Poor

Bill, Minnesota

Disliked: Cleanliness, property conditions & facilities, room comfort
Room
The room did not look clean. The room was very hot amd it took a long time to cool off. The bathroom was not clean and there was no hot water. I had to take cold shower. The hotel staff was OK. Yhe restaurent was OK. The restaurent staff was Ok. The food was OK. Overall, the the room was not worth the money.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Nice property but hotel itself needs fixing up
Stayed 3 nights. Rooms need updating. Mixed results with staff: some very friendly while others not so pleasant. Great property for strolling down to waterfront.

4/10 Poor

p j, bangalore

Disliked: Cleanliness, property conditions & facilities, room comfort
comments
noisy maintenance work going on during afternoon hours on floor above our room without any intimation. stopped only after strong intervention by me with the management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Very spacious and clean hotel. The staff were very good. Especiall Geno in the office went extra mile to process my request. Generally very Good and offerdable.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not the worst, but very far from the best
Overall the hotel is Ok for the price. The staff was friendly, even though the bus boys/ serving helpers clothes were dirty sometimes. The room had antique furniture, was spacious and seemed cleaned upon arrival. However, the first day housekeeping did not clean the bathroom, they just made the bed and replaced the towels. This was corrected for the duration of the stay after I mentioned it to the front desk. The hotel breakfast was complimentary ( traditional Indian breakfast) but offered limited choices. The restaurant/buffet prices were overpriced, very overpriced. The hotel sits right on the edge of the town, which for a foreigner is a little bit inconvenient. My friends whom I visited stay at Hotel Aida, which is in the town, cheaper, newly renovated and is in closer walking distance to the shops. Windsor Castle does sit on an extraordinary piece of property. If the hotel was renovated and there was a place to sit and enjoy the view of the review, this place would be marvelous! If you are looking at Windsor Castle, you should be looking at Hotel Aida.

8/10 Good

Aliamma, Bangalore

Liked: Cleanliness, room comfort
A conveniently located hotel for our quick visits
The hotel appears like a castle from the highway , a few kilometres away from Kottayam towards Thiruvalla.The staff identified us and our check in was very smooth and we were escorted to the room along with our baggage.We covered Muvattupuzha,Pala,Kanjirappally,Kottayam,Thiruvalla,Chenhannur ,Omallur and Eraviperoor, visiting our relatives while enjoying rain and the lush green of the interior of Kerala. We could also visit a famaous pilgrimage centre at Mannar called Parumala Church. The hotel served as accommodation for our visits.Before leaving, we took a round of the exterior of the hotel to enjoy the garden and the panoramic view of the lake and the scenery.

2/10 Terrible

Sreyas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean. The rooms are almost falling down. Poor service
Stayed 2 nights in Dec 2024

6/10 Okay

Beatriz

Disliked: Property conditions & facilities
Justo
Muy justo, parece que hace tiempo fue un buen hotel, pero ahora está viejo y descuidado. El agua caliente de l ducha tarda más de 10 minutos en salir.