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Polo Floatel Kolkata

3.5 star property
Hotel with free parking, near New Market

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Photo gallery for Polo Floatel Kolkata

Breakfast, lunch, dinner served; Fusion cuisine
Exterior
Reception
Minibar, soundproofing, iron/ironing board, bed sheets
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
The current price is S$75
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Heritage Cabins

Minibar, soundproofing, iron/ironing board, bed sheets

Heritage Cabins

Highlights

Soundproofed
Air conditioning
Smart TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with Balcony

Minibar, soundproofing, iron/ironing board, bed sheets

Suite with Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Smart TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Cabins

Minibar, soundproofing, iron/ironing board, bed sheets

Heritage Cabins

Highlights

Soundproofed
Air conditioning
Smart TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, soundproofing, iron/ironing board, bed sheets

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
Free bottled water
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for River Cabins

Minibar, soundproofing, iron/ironing board, bed sheets

River Cabins

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Suite, River View

Minibar, soundproofing, iron/ironing board, bed sheets

Premium Suite, River View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Separate bedroom
  • 39 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

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Reception

Hyatt Centric Ballygunge Kolkata

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  • Parking included
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The price is S$146
includes taxes & fees
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About the area

Map
9/10 Kolkatta Jetty Stand Road, Kolkata, West Bengal, 700001

What's nearby

  • Eden Gardens - 12 min walk
  • New Market - 3 min drive
  • Howrah Bridge - 3 min drive
  • Fort William - 4 min drive
  • Victoria Memorial - 5 min drive

Getting around

  • Kolkata Eden Gardens Station - 9 min walk
  • B.B.D. Bag Tram Station - 14 min walk
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 46 min drive

Restaurants

  • ‪The Chutney Company - ‬10 min walk
  • ‪Rajesh Enterprise - ‬9 min walk
  • ‪Café Coffee Day - ‬4 min walk
  • ‪Mie Kwantong Toraja Indah - ‬3 min walk
  • ‪Chittoda's Suruchee Restaurant - ‬10 min walk

About this property

Polo Floatel Kolkata

Hotel near New Market
You can look forward to a rooftop terrace, a coffee shop/cafe and a garden at Polo Floatel Kolkata. The on-site Fusion cuisine restaurant, Bridge Bistro Bar, offers breakfast, brunch, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a computer station
Room features
All guest rooms at Polo Floatel Kolkata have thoughtful touches, such as air conditioning, as well as amenities, such as sound-insulated walls and minibars.
More amenities include:
  • Bathrooms with rainfall showers
  • 40-inch Smart TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 599 for adults and INR 599 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bridge Bistro Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift (182 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Please note that PAN Cards and Visiting Cards are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 599 for adults and from INR 599 for children
  • Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Floatel
Floatel Hotel
Floatel Hotel Kolkata
Floatel Kolkata
Hotel Floatel
The Floatel Hotel
Polo Floatel Kolkata Hotel
Polo Floatel Kolkata Kolkata
Polo Floatel Kolkata Hotel Kolkata

Frequently asked questions

Is Polo Floatel Kolkata pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Polo Floatel Kolkata?

As of 16 Feb,2025, prices found for a 1-night stay for 2 adults at Polo Floatel Kolkata on 23 Feb,2025 start from S$74.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Polo Floatel Kolkata?

Self-parking is free at this property.

What time is check-in at Polo Floatel Kolkata?

Check-in start time: 2:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Polo Floatel Kolkata?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Polo Floatel Kolkata provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2000 per vehicle applies.

Where is Polo Floatel Kolkata located?

Located in Esplanade, this hotel is within 1 mi (2 km) of Milennium Park and New Market. Chandpal Ghat and High Court are also within 5 minutes. Kolkata Eden Gardens Station is 9 minutes by foot and B.B.D. Bag Tram Station is 14 minutes.

Polo Floatel Kolkata Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 69 reviews
Rating 8 - Good. 28 out of 69 reviews
Rating 6 - Okay. 11 out of 69 reviews
Rating 4 - Poor. 12 out of 69 reviews
Rating 2 - Terrible. 6 out of 69 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anish

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of those places that is just running on past glory. The room was super cramped and had a damp smell. We also saw visible mold on the shower curtains and my fiance immediately started having a reaction to it. There was extremely loud music playing way past 2 am. There was a lot of noise coming from upstairs and the corridor from the early morning. Kids were running around making noise without supervision. Finally, when we went for breakfast, the host was super rude and basically shouted at us for coming in late for the breakfast buffet and threw the menu at us when we wanted to do a la carte. We left without having breakfast and rest assured will never return here again.
Stayed 1 night in Feb 2025

8/10 Good

Hena

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good.
Stayed 3 nights in Nov 2024

8/10 Good

Hena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s situated on river Ganges, so location is unique.
Stayed 4 nights in Nov 2024

10/10 Excellent

Malcolm

Stayed 1 night in Mar 2023

10/10 Excellent

PARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Aneesh

Stayed 1 night in Aug 2022

8/10 Good

RAJIV

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Interesting location
The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't even try
Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night.
Stayed 2 nights in Dec 2019

4/10 Poor

Manickam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake photos uploaded & not verified by hotels.com
Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!!
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not so good...... Worth for money.....1/5

4/10 Poor

Kalyan k

Disliked: Staff & service, room comfort
Uncomfortable hotel better to avoid.
We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel.

10/10 Excellent

Faiz, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great Night-life attraction in Kolkata
We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!

6/10 Okay

Prof Arup

Disliked: Cleanliness, staff & service, property conditions & facilities
Good Property Badly Maintained
The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.

6/10 Okay

Jagdies, Nottingham

Disliked: Cleanliness, room comfort
Jagdies Janki
The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work

2/10 Terrible

G, Coventry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a big lick of paint
1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.

6/10 Okay

Christopher

6/10 Okay

Dharmesh, Mumbai

Disliked: Cleanliness, staff & service
Good concept of a floating hotel
I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable.

2/10 Terrible

Ben, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was shut down.
Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down.

8/10 Good

Scoop, Shanghai, China

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Change of pace
Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
noisy
very helpful staff, needing refurbished, but it was the noisiest hotel I have ever stayed in. With about 25 rooms and about 10 function suites, noise was almost continual. If you want a good nights sleep go elsewhere.

8/10 Good

nanty

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Subrata Kumar

Disliked: Property conditions & facilities

8/10 Good

Lakshmi Narashimhan, Chennai

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Getting used to this Hotel
It's my second time in this hotel. The reason why I had book it for the second time was to explore the feel of floating while staying inside Room. I should say there wasn't anything of that sort I had felt. It is a good hotel though with prominent service. Food price is exorbitantly high though.

8/10 Good

jit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lakshmi Narashimhan, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
That was one heck of a night I had staying in this Hotel, Receptionist are kind enough to pack me a bag of breakfast early in the morning while I left, Good ambiance and a perfect Hotel to stay if you are trying to catch an early morning train from Howrah. Food was good, However they didnt have much of a variety!