2/10 Terrible
Thomas
Travelled with family
3 Jan,2025
Blue Bay seemed like a lovely place to stay but they overbooked their hotel. We planned on staying with them for 4 nights including New Years. We reserved 3 rooms that opened up the pool. We wanted an extra special New Years as a family so we spent more than we usually do. When we arrived they told me I had booked a different hotel. When I showed them my reservation they then said that they had overbooked their hotel and were sending us down the street to a different location. At the other resort we didn't get rooms with a view or near the pool. When we asked they said that we would have to pay them extra for the nicer room as their hotel rooms cost more than Blue Bay. We couldn't even get an extra bed in our room as they wanted us to pay another $25 a night for it. My wife and I ended up sharing 2 twin beds with our son. Overall, I am very disappointed with this place and I would not recommend anyone staying here as you may or may not get your reservation.
Thomas
Stayed 4 nights in Dec 2024