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SureStay Hotel by Best Western Lenoir City

2.5 star property
Hotel in Lenoir City with free breakfast and seasonal outdoor pool

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Hotel by Best Western Lenoir City

Exterior
Lobby
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Lobby
Laundry room

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is S$111
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Jetted bath
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Jetted bath
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Econo Lodge
Pool
Breakfast included
Pet-friendly
Parking included
9.2 out of 10, Wonderful, (1001)
The price is S$136
includes taxes & fees
17 Nov - 18 Nov
Econo Lodge
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About the area

Map
400 Interchange Park Dr, Lenoir City, TN, 37772

What's nearby

  • Fort Loudoun Hospital - 19 min walk
  • Avalon Golf and Country Club - 6 min drive
  • Lenoir City Park - 9 min drive
  • Turkey Creek Shopping Center - 13 min drive
  • Oak Ridge National Laboratory - 23 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 28 min drive

Restaurants

  • ‪Ole Mexican Foods - ‬3 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Buddy's Bar-B-Q - ‬8 min walk
  • ‪Donna's Diner - ‬6 min drive

About this property

SureStay Hotel by Best Western Lenoir City

Property highlights
SureStay Hotel by Best Western Lenoir City provides amenities, such as free continental breakfast and laundry facilities. Stay connected with free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • A 24-hour front desk and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at SureStay Hotel by Best Western Lenoir City include perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

Frequently asked questions

Does SureStay Hotel by Best Western Lenoir City have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Lenoir City?

As of 16 Nov,2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Lenoir City on 19 Nov,2024 start from S$111.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Lenoir City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Lenoir City?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Lenoir City?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at SureStay Hotel by Best Western Lenoir City?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Lenoir City located?

Situated in Lenoir City, this hotel is 1 mi (1.6 km) from Fort Loudoun Hospital and 2.6 mi (4.2 km) from Avalon Golf and Country Club. Fort Loudoun Lake and Tennessee River are also within 6 miles (10 km).

SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.4
Rating 10 - Excellent. 86 out of 396 reviews" "
Rating 8 - Good. 108 out of 396 reviews" "
Rating 6 - Okay. 66 out of 396 reviews" "
Rating 4 - Poor. 71 out of 396 reviews" "
Rating 2 - Terrible. 65 out of 396 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold everywhere in our bathroom. Cobwebs and spiders. I have picture. We only stayed one night versus the 4-5 we signed up for. We asked the owner/manager to give us another room. He said “sorry you booked through Expedia my hands are tied”. I explained we were checking out after only one night, he again repeated we should have booked through his Hotel and not Expedia. I asked if he had the number for Expedia and he said no he didn’t. I tried calling Expedia, and the only person I could reach kept trying to sell me something. This is our first and last experience with this horrible hotel and Expedia. I have instructed American Express to dispute this charge and will be sending Amex photos of this horrible Hotel! I don’t know what type of Vetting you all perform, however I will tell you in my 40 years of travel this was one if not the worst place we have ever stayed. Based upon the phone assistance I was given the day after check out I truly don’t expect to hear from anyone at Expedia!
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey F.

Stayed 2 nights in Sep 2024

6/10 Okay

amber

Stayed 2 nights in Sep 2024

4/10 Poor

Marlon

Disliked: Cleanliness, property conditions & facilities
The hotel was not very full that evening not was it very full at 0500 that morning when I left so why would I be on the second floor? Because there was a concert in Knoxville that night and they were hoping to get more business. They did not. I signed a statement showing I had checked in but there was no amount on what I would be charged. When questioned, I was told they do not see the charges/agreements made between Expedia and I. You can bet they knew how much the rate was because she said I was lucky I got the room for around a 100$ because tonight they were going for over $200. The fire alarm in the room was hanging down from the wall. Stink bugs were in the room. I caught 3 in a cup and let them go, mirror was very slanted, commode was stopped up, pool had a green tint to it, and my comforter had several stains on it. Will not be staying here again unless I am desperate.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and this is a very nice economy hotel.
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
😃
Stayed 1 night in Jul 2024

8/10 Good

Silvia, Temple

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy since I made the reservation to check in and cheap comparing other hotels around the area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not much to share with Expedia about this property. It was just a nice place to rest my head after a trip to Ohio.
Stayed 1 night in Jul 2024

4/10 Poor

Logan

Business traveller
Disliked: Staff & service, property conditions & facilities
Front desk was very unfriendly. Outside of building is dilapidated. Covers are coming off the outlets in the room. Bedding was not as clean as I would have expected from a hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! The family that cares for the facility were so nice! In the early evening they were walking the property and cleaning up the grounds, even caring for the another business parking lot. Now that's respected 💯
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, awful pool
Room was nice, staff was good, breakfast was pretty good, but the pool was awful. Very cloudy and lots of stuff floating. Need cleaned and chlorine perhaps, that was disappointing, but other than that, it was ok. I'd give it a 7.5 out of 10.
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good place
People that run the place stare at you going in and out it was very creepy.
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Wanted extra towels and they didn’t bring them while we were gone.
Stayed 2 nights in Jun 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Krystal

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in May 2024

6/10 Okay

Charles

Stayed 1 night in May 2024

8/10 Good

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Front desk staff was amazing. Will definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
it is right off interstate I-75. Easy to find.
Stayed 1 night in Apr 2024

4/10 Poor

Lane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I had inadvertently booked a smoking room, this was not acceptable to me as my husband has heart conditions. I tried to cancel with the property on site but, because of the hour 5:30 pm they would not cancel. I was going to book another upgraded room at the same motel. Expedia rep. could not satisfy my request either. We stayed in the room and we were very uncomfortable because of the imbedded smoke. Also, the rooms were not remodeled as the listing had offered. We will not be staying there again!!!
Stayed 1 night in Apr 2024

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This location is not perfect but it is clean and the price is reasonable. It’s a value pick.
Stayed 1 night in Mar 2024