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elaya hotel steinplatte ehemals KUHOTEL by Rilano

4.0 star property
Family-friendly resort with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for elaya hotel steinplatte ehemals KUHOTEL by Rilano

Exterior
Point of interest
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • Spa
  • Pool
The current price is S$223
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Sonnwendstr. 13b, Waidring, Tirol, 6384

What's nearby

  • Gondel Steinplatte - 12 min walk
  • Waidring - Steinplatte Ski Lift - 13 min walk
  • Triassic Park - 14 min walk
  • Steinplatte Ski Area - 19 min drive
  • Steinplatte - 26 min drive

Getting around

  • St. Johann in Tirol Station - 16 min drive
  • Innsbruck (INN-Kranebitten) - 89 min drive

Restaurants

  • ‪Berghaus Kammerkoer - ‬19 min drive
  • ‪Landhotel Strasserwirt - ‬10 min drive
  • ‪Cafe Platzerl - ‬8 min drive
  • ‪Stallenalm - ‬13 min drive
  • ‪Schneidermann - ‬7 min walk

About this property

elaya hotel steinplatte ehemals KUHOTEL by Rilano

Upscale family-friendly resort in the mountains
You can look forward to a free breakfast buffet, a terrace and a garden at elaya hotel steinplatte ehemals KUHOTEL by Rilano. Treat yourself to a body wrap, a massage or aromatherapy at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the gym, as well as activities, such as mountain biking and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
Other perks at this resort include:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, massage treatment rooms and a lift
  • Games, tour/ticket information and a TV in reception
Room features
All 78 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as separate sitting areas and bathrobes.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and sofa beds
  • Bathrooms with hydromassage showers and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 840 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 9 November 2025 to 18 December 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-in fee: EUR 25 for check-in between 10:00 PM and 2:00 AM
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

KUHOTEL Rilano Hotel Waidring
Rilano Resort Steinplatte Waidring
Rilano Steinplatte
Rilano Steinplatte Waidring
Rilano Resort Steinplatte Hotel Waidring
Rilano Resort Steinplatte Waidring, Austria - Tirol
KUHOTEL Rilano Hotel
KUHOTEL Rilano Waidring
KUHOTEL Rilano
KUHOTEL Rilano Resort Waidring
KUHOTEL Rilano Resort
Rilano Resort Steinplatte
KUHOTEL by Rilano
elaya hotel steinplatte ehemals KUHOTEL by Rilano Resort
elaya hotel steinplatte ehemals KUHOTEL by Rilano Waidring

Frequently asked questions

Does elaya hotel steinplatte ehemals KUHOTEL by Rilano have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at elaya hotel steinplatte ehemals KUHOTEL by Rilano?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at elaya hotel steinplatte ehemals KUHOTEL by Rilano on 24 Mar,2025 start from S$222.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is elaya hotel steinplatte ehemals KUHOTEL by Rilano pet-friendly?

Yes, this property allows pets (limit 1 total).

How much is parking at elaya hotel steinplatte ehemals KUHOTEL by Rilano?

Self-parking is free at this property.

What time is check-in at elaya hotel steinplatte ehemals KUHOTEL by Rilano?

Check-in start time: 3 PM; check-in end time: 10:30 PM. Early check-in is available for a fee of EUR 25 (subject to availability). Late check-in is available from 10:00 PM to 2:00 AM for a fee of EUR 25.

What time is check-out at elaya hotel steinplatte ehemals KUHOTEL by Rilano?

Checkout is at 11:00 AM. Late checkout is available for EUR 25 (subject to availability).

Where is elaya hotel steinplatte ehemals KUHOTEL by Rilano located?

This family-friendly Waidring resort is located in the mountains, within a 10-minute walk of Pillerseetal, Plattenkogel and St. Vitus and St. Nicholas Catholic Parish. Triassic Park and Gondel Steinplatte are also within 15 minutes.

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elaya hotel steinplatte ehemals KUHOTEL by Rilano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 199 reviews
Rating 8 - Good. 69 out of 199 reviews
Rating 6 - Okay. 9 out of 199 reviews
Rating 4 - Poor. 3 out of 199 reviews
Rating 2 - Terrible. 1 out of 199 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Katharina

Great stay, especially fun for kids of all ages!
Stayed 1 night in Jul 2023

10/10 Excellent

Artem

Amazing breakfast

10/10 Excellent

Lola Mota

Our family stayed there for a week for a skiing trip and our time was amazing! The breakfast buffet was varied and the omelettes were delicious. All the staff from the cleaners to receptionist and bar staff were very friendly and helpful. The rooms have beautiful view to the mountains and the location is perfect, so close to the Steinplatte and other ski resorts. We’ll be coming back! Thank you 😊
Stayed 7 nights in Jan 2023

8/10 Good

Abdulkareem

Too many cows around
Very nice but the cows 🐄 smells are everywhere, however, you get used to it few hours from check in.
Stayed 2 nights in Aug 2022

10/10 Excellent

Martina

Spitze!!!

8/10 Good

Thomas, Katrin und Annabell

Schönes Sporthotel, vor allem geeignet für Familien. Wellnessbereich noch ausbaufähig. Es fehlen Decken im Ruhebereich und Wechselhandtücher. Das Skidepot ist zu klein. Zuwenige beheizte Stangen für die vielen Stiefel. Für diesen Preis hätten wir mehr erwartet.
Stayed 3 nights in Feb 2025

6/10 Okay

Laurent

Liked: Amenities, property conditions & facilities
ruhige Lage Frühstück überdurchschnittlich mit riesen Buffet schöne Poolanlage innen/außen beim Frühstück extrem freundliches Personal kostenlose Parkplätze, wenn auch frei zugänglich und unüberdacht EG recht modern überarbeitet - Zimmer veraltet und klein, hat mit 4 Sternen nichts zu tun. Die Bilder täuschen, lediglich der Eingangsbereich ist modern, sonst alles veraltet. Wir hatten drei Zimmer als Reisegruppe, überall so. - Pool eiskalt, zumindest innen sollte dieser schon vernünftig beheizt sein. - Eltern die Ihre Kinder nicht im Griff haben. Es gibt einen Grund für die Schilder „vom Beckenrand springen verboten“. Es sollte eine Aufsichtsperson eingesetzt werden. Fazit: Nicht schlecht aber die Zimmer sind max. 3-Sterne tauglich. Würde nur wieder kommen wenn es günstige Angebote gibt.
Stayed 2 nights in Aug 2024

6/10 Okay

Steen

Wellness uden afslapning.
Hotellet fejler som udgangspunkt ikke noget og medarbejderne i receptioner var forholdvis flinke og imødekommende. Problemstilling ligger i kombinationen af wellness og børnefamilier. Man betaler ekstra for wellness, hvilket for mig betyder ro og fred, samt faciliterer er der indbydende og vedligeholdt. Der sidste var ikke et problem, men at hotellet invitere børnefamilier ind på billige ophold med buffet og pool ophold hjælper ikke på stressniveauet. Der er altid larm og selvom der er regler bliver det ikke håndhævet at personalet. Shorts og klip klapper i restauranten, børn i wellness området, boldspil i poolen, m.m. Jeg havde booket et wellness ophold men ankom til et vandland i stedet. Det er ikke acceptabelt når de reklamere med noget andet. Deres balkoner er helt åbne, så når man sidder derude, sidder man og “sammen” med naboer. Ikke særlig romantisk! Kom her ikke for wellness, men kun hvis i ønsker et meget dyrt badeland.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Amazing stay
Stayed 1 night in May 2024

10/10 Excellent

Axel

Stayed 7 nights in Mar 2024

8/10 Good

Daniel

Stayed 2 nights in Feb 2024

8/10 Good

Christof

Alles war ok
Stayed 4 nights in Feb 2024

8/10 Good

Stefan

Stayed 2 nights in Feb 2024

6/10 Okay

Erol

Stayed 2 nights in Jan 2024

10/10 Excellent

Thorsten

Stayed 2 nights in Jan 2024

8/10 Good

Katja

Alles in allem war unser Wochenende sehr schön. Das Abendessen war ok. Nichts besonderes für den Preis. Dagegen war das Frühstücksbuffet sensationell. Eine riesige Auswahl, so dass man alles hatte was das Herz begehrt. Das Zimmer war sauber und geräumig. Der Wellnessbereich ist sehr schön gestaltet, jedoch ist es sehr schade, das dieser schon um 20.00 Uhr schließt. Gerne hätten wir ihn nach dem Abendessen nochmal genutzt. Der Kinder/Jugendbereich ist sehr abwechslungsreich gestaltet und das hauseigene Kino natürlich ein Hit. Wenn andere Kinder dann auch noch wüssten wie man sich benehmen muss, dann hätte man auch in Ruhe einen Film schauen können. Das Servicepersonal war sehr nett und zuvorkommend, wobei es zu Stoßzeiten an der Bar schon mal etwas länger dauert bzw. man den Kellner/in suchen musste. Das Einzige was ich wirklich kritisieren muss, ist die Frage ob es sein muss, dass am Sonntagfrüh um 6.30 Uhr die Wägen des Zimmerservices durchs Stockwerk gedonnert werden müssen. Nicht jeder möchte um 8.15 auf der Piste sein, sondern lieber etwas länger schlafen. Das war dann leider nicht mehr möglich.
Stayed 2 nights in Jan 2024

2/10 Terrible

Renate

Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Stayed 5 nights in Sep 2023

8/10 Good

Giuseppina

Stayed 5 nights in Jul 2023

10/10 Excellent

Jan

Skønt ophold på KUHOTEL
Vi havde to overnatninger på KUHOTEL på vores hjemtur fra Italien til Danmark. Det er et virkeligt hyggeligt hotel. Vejret var godt så vi fik også glæde af det dejlige udendørs pool område. Service, rengøring og maden var helt i top. Vi vil helt sikkert bestille overnatning på KUHOTEL næste gang vi er i Østrig. Familien Ransborg Jespersen, Skive, Danmark
Stayed 2 nights in Jul 2023

10/10 Excellent

Morten

Stayed 1 night in Jul 2023

6/10 Okay

Louise

Liked: Property conditions & facilities, room comfort
Middelmådig
Udsigt, placering og morgenbuffet er fantastisk! Men…. Aften buffeten var virkelig dårlig og på ingen måde børnevenligt og slet ikke 34€ værd! En slags kød og meget lidt tilbehør, nærmest kun forskellige slags salater og oste. Værelserne er gamle og slidte. Sengene har dårlig komfort, især sovesofaen hvor vores søn skulle sove. Badeværelset med løse fliser, mugne fuger og generelt lidt uhumsk. Der lugter gammelt, tv’et var uden smartfunktion så ikke mulighed for at se en film på værelset. Poolområdet med spa er dog rigtig fint vedligeholdt, anbefaler de udvider det til resten af hotellet. På ingen måde pengene værd, vi var skuffede da vi tog derfra.
Stayed 1 night in Jul 2023

10/10 Excellent

Pernille

Fremragende hotel
Virkelig flot hotel - morgenmads buffet var god - aftensmad var ikke god og meget dyr Spa og værelset var flotte og lækre
Stayed 2 nights in Jul 2023

8/10 Good

MIchael

Stayed 1 night in Jun 2023

10/10 Excellent

Thorsten

Wir waren mit unserem Kurzurlaub sehr zufrieden und kommen sicherlich ein weiteres mal in das Hotel. Wünschenswert wäre jedoch eine verbesserte Bezahlmöglichkeit der Wallbox für Elektroautos. Der aktuelle Zustand (Anmeldung via kreditkarte bei Betreiber) ist sehr nervig und zeitraubend. Als sehr gute Vorlage dienen die Ladestationen an der Gondel zur Steinplatte- Bezahlung wie am Geldautomat. Schnell und ohne Anmeldungen.wirklich super .
Stayed 3 nights in May 2023