Art Hotel KOKURA New Tagawa

4.0 star property
Hotel with 3 restaurants, near Riverwalk Kitakyushu

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Art Hotel KOKURA New Tagawa

Garden
Exterior
Point of interest
Garden view
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is S$47
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 65 of 65 rooms

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Premier King with Sofa Bed (Max 3 adults), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Semi Double Room, Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

Standard Semi Double Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

Standard Semi Double Japanese Garden Side Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

Standard Semi Double Japanese Garden Side Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 27 sq m
  • Sleeps 5
  • 3 Single Beds

Superior Twin Smoking Japanese Garden Side Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Japanese VIP Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 67 sq m
  • Sleeps 6
  • 6 Single Futons

Royal Suite Room, Non Smoking, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite Room, Non Smoking, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Superior King Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Twin Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Standard Twin Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Superior King Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Superior King Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

Superior Twin Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Semi Double Japanese Garden Side Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

Superior Twin Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Superior King Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Semi Double Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

Japanese Room A (29sqm) , Non-Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 29 sq m
  • Sleeps 4
  • 4 Single Futons

Standard Semi Double Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

Japanese Vip Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 67 sq m
  • Sleeps 6
  • 6 Single Futons

Family Room Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Deluxe Fourth Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Japanese A Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 29 sq m
  • Sleeps 4
  • 4 Single Futons

Japanese Traditional Room B (44sqm), Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 4 Single Futons

Japanese A Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 29 sq m
  • Sleeps 4
  • 4 Single Futons

Japanese B Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 4 Single Futons

Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • 49 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Superior Triple Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

Deluxe Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Superior Triple Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Superior Twin Smoking Japanese Garden Side Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Smoking Japanese Garden Side Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Non Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Superior Twin Smoking Eco Plan - No Linen Services

Highlights

Air conditioning
Heating
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Toilet with electronic bidet
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Kiku Japanese Room

  • Sleeps 8
  • 8 Single Futons

Deluxe King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Standard Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Superior Twin Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Superior Triple Room-Smoking

  • Sleeps 3
  • 3 Single Beds

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Japanese Style Room (10 Tatami Mats) Non-smoking

  • Sleeps 4
  • 4 Single Futons

Superior Twin Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 2 Single Beds

Superior Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Standard Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Semi Double Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior King Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Sugao Japanese Room

  • Sleeps 4
  • 8 Single Futons

Japanese Style Room (8 Tatami Mats)-Non-Smoking

  • Sleeps 4
  • 4 Single Futons

Family Room-Nonsmoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Royal Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed

Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed

Standard Semi Double Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Japanese Style Room (12+4.5 Tatami Mats)

  • Sleeps 6
  • 6 Single Futons

Genkai Japanese Room

  • Sleeps 4
  • 8 Single Futons

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About the area

Map
3-46 Furusenbamachi Kita-ku, Kokura-shi, Kitakyushu, Fukuoka, 802-0082

What's nearby

  • Riverwalk Kitakyushu - 12 min walk
  • Yasaka Shrine - 15 min walk
  • Kokura Castle - 15 min walk
  • Kitakyushu Manga Museum - 17 min walk
  • West Japan General Exhibition Center - 18 min walk

Getting around

  • Tanga Station - 3 min walk
  • Kokura Station - 12 min walk
  • Kitakyushu (KKJ) - 39 min drive

Restaurants

  • ‪アゼリア - ‬1 min walk
  • ‪梅子 - ‬2 min walk
  • ‪NABUNタイレストラン - ‬3 min walk
  • ‪eau dining - ‬1 min walk
  • ‪小倉ビアガーデン 旦過まちなかBBQ バーベキュー - ‬3 min walk

About this property

Art Hotel KOKURA New Tagawa

Upscale hotel near Riverwalk Kitakyushu
Located close to Kokura Castle and Kitakyushu Manga Museum, Art Hotel KOKURA New Tagawa provides a coffee shop/cafe, a garden and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • A ballroom, a lift and a banquet hall
  • Wedding services, a front desk safe and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 89 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Heating, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,900 for adults and JPY 1,050 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Shizuku
  • ラウンジ「アゼリア」
  • 鉄板焼「桜」
  • 隠れ家 つつじ

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Guests must be at least 20 years to stay in a smoking room.
Breakfast is not included in the breakfast rate plans for children ages 4-6, and can be requested on-site for the listed child breakfast fee.
Dinner is not included in the half board rate plans for children ages 4-6, and can be requested on-site for a surcharge. The dinner fee for children ages 4-6 is JPY 1300.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1900 for adults and from JPY 1050 for children
  • Self-parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number M133333454

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Tagawa
New Tagawa KOKURA
New Tagawa
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa
Art KOKURA New Tagawa Kitakyushu
Art KOKURA New Tagawa
Hotel New Tagawa KOKURA
Art Hotel KOKURA New Tagawa
Art Kokura Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel Kitakyushu

Frequently asked questions

Is Art Hotel KOKURA New Tagawa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Art Hotel KOKURA New Tagawa?

As of 16 Nov,2024, prices found for a 1-night stay for 2 adults at Art Hotel KOKURA New Tagawa on 3 Dec,2024 start from S$47.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Art Hotel KOKURA New Tagawa?

Self-parking is available for JPY 1500 per night.

What time is check-in at Art Hotel KOKURA New Tagawa?

Check-in start time: 3:00 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Art Hotel KOKURA New Tagawa?

Checkout is at 11:00 AM.

Where is Art Hotel KOKURA New Tagawa located?

Located in Kokura, this hotel is within a 15-minute walk of Riverwalk Kitakyushu, Seicho Matsumoto Memorial and Yasaka Shrine. Kokura Castle and Kitakyushu Manga Museum are also within 1 mi (2 km). Tanga Station is only a 3-minute walk and Kokura Station is 12 minutes.

Art Hotel KOKURA New Tagawa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 287 out of 643 reviews" "
Rating 8 - Good. 222 out of 643 reviews" "
Rating 6 - Okay. 82 out of 643 reviews" "
Rating 4 - Poor. 35 out of 643 reviews" "
Rating 2 - Terrible. 17 out of 643 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Selasi

Stayed 2 nights in Aug 2024

10/10 Excellent

JOHANNA MARIE

Liked: Staff & service, property conditions & facilities
The garden was very pretty. And peaceful
Stayed 1 night in Aug 2024

10/10 Excellent

HIROYOSHI

Liked: Staff & service, amenities
We enjoyed the view from our Japanese style room and had a good rest on tatami mat. If only they keep maintenance of the room more.
Stayed 1 night in Aug 2024

8/10 Good

Nelson, Lompoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy check in. The building is showing its age a bit, but the amenities and room were clean and well taken care of. Easy access to parking, as well as dining options on or off site. Well worth the stay.
Stayed 2 nights in Jun 2024

8/10 Good

Ingar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms in good central location and good value for money.
Stayed 3 nights in Jun 2024

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large Japanese Garden and excellent dining facilities. Close to Tenba monorail station and the Tenba Market and only a 12 minute walk from Kokura Station.
Stayed 3 nights in May 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Sufficient
The room was expectedly tiny. Smallest hotel room we’ve ever stayed in. The room was clean but there were stains on the carpet and the bathroom marble- and chipped paint on the bathroom door. I’d say the parts that were hard to deal with was that I think the toilet was supposed to automatically flush but it didn’t and the manual flush was hard to reach under the sink/counter. Also the mini fridge was making weird noises so we had to unplug it in order to sleep. Good location. Good staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kwan Ja

Stayed 2 nights in Dec 2023

6/10 Okay

Rowan

Travelled with partner
Liked: Cleanliness, staff & service
Grand reception area but dated rooms that needed some fresh paint and minor maintenance. Nothing wrong, though, for a reasonable stay for a reasonable price in a city that is definitely not a must-see
Stayed 1 night in Nov 2023

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gardens and location
I was at this hotel (different management) 40 years ago for extended stay. The gardens are as lovely as ever. Another comfortable stay at the hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
It was disappointing to say the least. The front looks like a high quality hotel but the room itself is of a shabby motel quality. There is no parking available, only those public ones surrounding it. During check out they seemed to have parking vouchers available but they failed to indicate for which parking area is supported and only mentioned that parking is not supported. Even though I've asked about parking during check in. They charge tax twice it seems? They made me pay a "deposit" during check in despite having paid everything through Hotels.com and during check out they said its tax. The cleanliness of the room was questionable when I found used empty medicine foil on the floor.
Stayed 1 night in Jul 2023

2/10 Terrible

Reuben

Stayed 2 nights in Jul 2023

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

4/10 Poor

Eric

Disliked: Cleanliness
Stayed 1 night in May 2023

4/10 Poor

Eiko

Travelled with family
Disliked: Staff & service, property conditions & facilities
The elevator sensor not working so hit by the door so many times. Futon was so thin and uncomfortable. Pillows collapsed to nothing so neck hurts. Only one room card key provided. Staff was not happy when we asked for extra keys. The extra card keys were not working. Only three breakfast tickets provided even though we booked for four people. Demanded to pay accommodation tax upon check-in (not the time of check-out) but a receipt was not available until check-out. No curtains in the room. Not paying attention to guests. No hospitality.
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Stayed 3 nights in Apr 2023

4/10 Poor

Yat Pang

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. However, it could not make up for the obsolete conditions of the hotel. To my astonishment, the bedsheet had the blood stain and I could smell the unbearable odors of sewages. Moreover, there is no onsite parking. It definitely needs to be renovated. The breakfast was alright though.
Stayed 1 night in Mar 2023

10/10 Excellent

Glenn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location for much shopping
Stayed 9 nights in Jan 2023

6/10 Okay

Miyori, Setagaya-ku

Travelled with partner
Liked: Cleanliness, staff & service
The room was a lot smaller than expected and the walls were thin, so we could hear the neighbors. But overall, it was a good experience!
Stayed 3 nights in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Need for improvement for non-Japanese guests
Friendly staff doing their best but none speak English. No English translations anywhere. I couldn’t use the Japanese only alarm clock, and I lived in Japan and speak a fair bit of Japanese. About 5 Japanese only tv channels on the small, old tv and the remote channel would be impossible for many foreigners to use. Thin towels and toilet paper. They cater to weddings not foreigners. I stayed at 3 hotels on this trip to Japan and the other 2 had helpful translations for the tv, the breakfast, the air conditioning and so on. You should stay at one of the hotels near Kokura station.
Stayed 6 nights in May 2022

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms have a quaint European feel to them. Our blow dryer's cable was broken, and I had a bad lychee at the breakfast buffet. However, the overall atmosphere of the hotel was very nice, and we had a comfortable stay.
Stayed 2 nights in Apr 2022

6/10 Okay

Kenta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Average level
Stayed 8 nights in Apr 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old dirty carpet. This hotel has seen better days. The hotel personnels are not welcoming and one of them was a bit rude.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021