All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very clean and close to
Interstate for our travel needs
Mona
Stayed 1 night in Oct 2024
Response from The Hotel Team on 29 Oct,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
We called the day before booking and asked about the pool - we were told they have a year round heated pool and then were advised to book in line cause the girl didn’t no how to use the buttons - we did book on line and when I arrived - with my grandkids - ready to go into the pool we were told the pool was closed for cleaning - I took my grandkids home and came back and asked to speak to a manager - the girl said she was the manager and then informed me that the state closed the pool - I went to my room and noticed one of the elevators was not working - I then went back downstairs to ask if I should be aware of any other issues - she said none that she was aware of but she is only f
The front desk girl and I was welcome to go somewhere else - but my room is now no. Refundable therefore I have no choice and then I asked her why she told me she was the manager and she claimed she didn’t tell me that and refused to give me her name - I’m not happy here and I
Stuck
Peggy
Stayed 1 night in Oct 2024
Response from The Hotel Team on 29 Oct,2024
Thank you for your review, it is truly much appreciated. As you can imagine, being a brand new hotel, we do have a few "hiccups" to work out and your feedback will help us get there faster. Again, we sincerely appreciate your comments and hope that you would give us another try. Looking forward to your return,
New facility. Need better management and more staff.
William
Stayed 1 night in Oct 2024
Response from The Hotel Team on 29 Oct,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
This is a brand new hotel. The entry is beautiful. The staff is great. The new beds and pillows are comfortable and luxurious. The shower is nice. The room was spacious and had all necessary conveniences. I highly recommend this property.
Donna
Stayed 1 night in Oct 2024
Response from The Hotel Team on 29 Oct,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
10/10 Excellent
Peg
21 Oct,2024
Peg
Stayed 1 night in Sep 2024
Response from The Hotel Team on 21 Oct,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
On a road trip and this was a really nice place to rest! Staff was so nice and welcoming!
Shaun
Stayed 1 night in Oct 2024
Response from The Hotel Team on 21 Oct,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Brand new hotel, short on staffing and they seemed to have a hard time cleaning the rooms. Front desk was great
Barbie
Stayed 1 night in Oct 2024
Response from The Hotel Team on 21 Oct,2024
Thank you for your review, it is truly much appreciated. As you can imagine, being a brand new hotel, we do have a few "hiccups" to work out and your feedback will help us get there faster. Again, we sincerely appreciate your comments and apologize for your less than excellent experience. We hope that you give us another try and look forward to your return,
Property was very clean, spacious and comfortable. The location was close to the freeway so it did have a bit of traffic noise.
Sherry
Stayed 1 night in Oct 2024
Response from The Hotel Team on 17 Oct,2024
Thank you for your review, it is truly much appreciated. As you can imagine, being a brand new hotel, we do have a few "hiccups" to work out and your feedback will help us get there faster. Again, we sincerely appreciate your comments and apologize for your less than excellent experience. We hope that you give us another try and look forward to your return,
10/10 Excellent
Ryan
Travelled with partner
14 Oct,2024
Liked: Cleanliness, staff & service
Only issue we had was when the Jacuzzi broke. That was a key point in us booking here. No explanation, apology, or attempt to reconcile was offered by the hotel when I approached them about the situation. Other than that, this is a great place to stay. The staff is othereuse very professional and friendly.
Ryan
Stayed 2 nights in Oct 2024
Response from The Hotel Team on 14 Oct,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Room carpet seemed less clean than everything else. Bathroom was grade A. Also seemed like room may have had an animal, cat or dog, in it previously because we are allergic to both and we were sneezing quite a bit when we first got into the room. Breakfast was good and the rest of the facilities are very nicely kept and clean.
Daniel
Stayed 1 night in Oct 2024
Response from The Hotel Team on 9 Oct,2024
Thank you for your review, it is truly much appreciated. As you can imagine, being a brand new hotel, we do have a few "hiccups" to work out and your feedback will help us get there faster. Again, we sincerely appreciate your comments and apologize for your less than excellent experience. We hope that you give us another try and look forward to your return,
Thank you for your review, it is truly much appreciated. As you can imagine, being a brand new hotel, we do have a few "hiccups" to work out and your feedback will help us get there faster. Again, we sincerely appreciate your comments and apologize for your less than excellent experience. We hope that you give us another try and look forward to your return,
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Stay was great the only gripe I have is the rooms not having refrigerators yet. It is still a very new property that is clean and convenient.
Seth
Stayed 1 night in Sep 2024
Response from The Hotel Team on 5 Oct,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
It was a very nice new hotel with easy parking. We got the wrong room as I asked for a studio with two queen beds and we ended up getting one king bed. But as we stayed only one night I let it be. Should we stay longer I would ask them to change our room to the requested one.
RADMILA
Stayed 1 night in Sep 2024
Response from The Hotel Team on 3 Oct,2024
Thank you for your review, it is truly much appreciated. As you can imagine, being a brand new hotel, we do have a few "hiccups" to work out and your feedback will help us get there faster. Again, we sincerely appreciate your comments and apologize for your less than excellent experience. We hope that you give us another try and look forward to your return,
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Very nice brand new property, with some small kinks to work out. Very quiet even though close to the freeway. Would have liked to have been able to use the pool but it was unheated, but hot tub was great. Beds are pretty high and need sheets that fit them better. We will be back!
kathy
Stayed 1 night in Sep 2024
Response from The Hotel Team on 24 Sept,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
10/10 Excellent
Raymond, georgetown
20 Sept,2024
Liked: Amenities
Great breakfast. Very clean room.
Raymond
Stayed 1 night in Sep 2024
Response from The Hotel Team on 21 Sept,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
10/10 Excellent
Chanda, Martinsburg
Travelled with family
20 Sept,2024
Liked: Amenities
Wonderful hotel and accommodations.
Chanda
Stayed 1 night in Sep 2024
Response from The Hotel Team on 21 Sept,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
10/10 Excellent
Miriam
20 Sept,2024
Liked: Cleanliness
Disliked: Staff & service
It was fine
Miriam
Stayed 3 nights in Sep 2024
Response from The Hotel Team on 21 Sept,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
10/10 Excellent
grace
19 Sept,2024
The hotel is new and beautiful. Way better than the star rating
grace
Stayed 1 night in Sep 2024
Response from The Hotel Team on 21 Sept,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
The hotel is right next to the noisy freeway. We had problems from the start. There was no fridge in the room to start with when their website says the rooms have a fridge. Then the water was barely warm so you're shivering trying to take a shower. We couldn't use the pool or Jacuzzi because the staff said their system was down and they put chemicals in them so basically we paid $240 for 2 nights and couldn't use the amenities. This would be a nice hotel if they would fix the problems. You would think they would offer some kind of discount after all of this but instead they tell you to call Wyndham and they tell you to call Expedia so all you get is the run around. Then they charge me more for my 4 pound Chihuahua to be there. Do yourself a favor and stay somewhere else! The rooms are big and nice but too expensive if you can't use anything while you're there.
Angela
Stayed 2 nights in Sep 2024
Response from The Hotel Team on 21 Sept,2024
Thank you for your review, it is truly much appreciated. As you can imagine, being a brand new hotel, we do have a few "hiccups" to work out and your feedback will help us get there faster. Again, we sincerely appreciate your comments and hope that you would give us another try. Looking forward to your return,
10/10 Excellent
Kerri
18 Sept,2024
Liked: Cleanliness, amenities
New super nice staff
Kerri
Stayed 1 night in Sep 2024
Response from The Hotel Team on 21 Sept,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Excellent free breakfast, sparkling new hotel, very friendly, welcoming staff!
Kathy
Stayed 1 night in Sep 2024
Response from The Hotel Team on 21 Sept,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
6/10 Okay
Marvin
Travelled with family
15 Sept,2024
Liked: Staff & service
No hor water, lo local tv, doorknob hard to operate, damp carpet.
Marvin
Stayed 1 night in Sep 2024
Response from The Hotel Team on 21 Sept,2024
Thank you for your review! As a brand new hotel, we still have a few "hiccups" to address and your comments will help us improve even faster. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your stay at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
10/10 Excellent
Annette
13 Oct,2024
Liked: Cleanliness
Annette
Stayed 1 night in Oct 2024
Response from The Hotel Team on 14 Oct,2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!
Très belle hôtel bien équipé,
chambre spacieuse et propre
Piscine petite avec jacuzzi
Très bien pour une nuit étape car bien situé
Mandy
Stayed 1 night in Sep 2024
Response from L'équipe de l'hôtel on 5 Oct,2024
Merci pour la note 5 étoiles ! Nous sommes ravis de savoir que vous avez apprécié votre expérience dans notre tout nouvel hôtel. Vos commentaires nous motivent à continuer à fournir un service exceptionnel à chaque client. Au plaisir de vous revoir bientôt !
Thank you for the 4-star rating! We are thrilled to know that you enjoyed your experience at our brand new hotel. Your feedback motivates us to continue providing exceptional service to every guest. Looking forward to seeing you again soon!