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Hotel Villa Portofino Kigali

4.0 star property
Kigali hotel in Remera with full-service spa and free breakfast

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Villa Portofino Kigali

View from room
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Separate bathtub and shower, free toiletries, hair dryer, dressing gowns
Fitness facility

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included
The price is S$132
includes taxes & fees
6 Nov - 7 Nov
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Separate bath and shower
Hairdryer
Bathrobes
  • 78 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bath and shower
Hairdryer
Bathrobes
Free bottled water
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bath and shower
Hairdryer
Bathrobes
Free bottled water
Coffee/tea maker
  • 61 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bath and shower
Hairdryer
Bathrobes
Free bottled water
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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Breakfast included
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Free WiFi
8.4 out of 10, Very good, (430)
The price is S$120
includes taxes & fees
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About the area

Map
119 KG 9 Ave, Kigali

What's nearby

  • Kigali Golf Club - 18 min walk
  • Kigali Heights - 5 min drive
  • Kimironko Market - 6 min drive
  • BK Arena - 6 min drive
  • Kigali Convention Centre - 7 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 22 min drive

Restaurants

  • ‪Casa Keza - ‬3 min drive
  • ‪Inzora Rooftop Cafe - ‬5 min drive
  • ‪PILI PILI RESTAURANT - ‬2 min drive
  • ‪Mocha Cafe - ‬10 min walk
  • ‪Sakae - ‬3 min drive

About this property

Hotel Villa Portofino Kigali

Upscale hotel located in Remera
Take advantage of a free breakfast buffet, an adjacent golf course and a poolside bar at Hotel Villa Portofino Kigali. Indulge in a body scrub, a body treatment and a manicure/pedicure at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and an art gallery on-site.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking and extended parking
  • A round-trip airport shuttle (surcharge), a vending machine and a 24-hour front desk
  • Luggage storage, free newspapers and a front desk safe
Room features
All 51 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Shared bathrooms with separate baths/showers and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies or patios, coffee/tea makers and daily housekeeping

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests can access their accommodation through a private entrance

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 200.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 40.00 per person (return)
  • Airport shuttle fee per child: USD 20 (one-way), (from 5 to 7 years old)
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

Property is also known as

Hotel Villa Portofino Kigali
Villa Portofino Kigali
Swiss International Villa Portofino Kigali
Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel
Hotel Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel Kigali

Frequently asked questions

Does Hotel Villa Portofino Kigali have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Villa Portofino Kigali?

As of 5 Nov,2024, prices found for a 1-night stay for 2 adults at Hotel Villa Portofino Kigali on 6 Nov,2024 start from S$131.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Villa Portofino Kigali pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Villa Portofino Kigali?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Villa Portofino Kigali?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Villa Portofino Kigali?

Checkout is at 11:00 AM.

Does Hotel Villa Portofino Kigali provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 40.00 per person applies.

Where is Hotel Villa Portofino Kigali located?

Located in Remera, this spa hotel is within 2 miles (3 km) of Kigali Golf Club, Ivuka Arts Kigali and Inema Art Center. Rwanda Development Board and University of Kigali are also within 3 miles (5 km).

Hotel Villa Portofino Kigali Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 4 out of 22 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Oseyemi

Disliked: Cleanliness, staff & service, property conditions & facilities
This facility is no longer functioning as a hotel! Expeeida should not have marketed this facility! We were only 3 guests in the hotel and I was not able to have hot water for three days! the hotel is nose-diving or at best it should be closed to the public until it gets its acts right!
Stayed 4 nights in Jul 2024

8/10 Good

Ody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Olufolakemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent local and good price
Stayed 2 nights in Jul 2024

2/10 Terrible

STEPHEN

Stayed 2 nights in Jun 2024

10/10 Excellent

Gurumurthy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Would be great with few upgrades
The hotel has marvellous view of the Golf course and sorroundings. The hotel requires significant upgrade to the carpets in the common area and the furniture
Stayed 4 nights in May 2024

6/10 Okay

Idowu

Business traveller
Liked: Amenities
I was given the impression that the rooms come with complimentary breakfast but oh I was proven wrong. The guests were told the bookings from Expedia don’t come with breakfast???? That was very disappointing. The guests had to pay for their breakfast. This is very wrong as it should have been stated clearly during the booking but it was not. I felt so bad.
Stayed 7 nights in Feb 2024

2/10 Terrible

Ayodeji

Stayed 6 nights in Feb 2024

8/10 Good

Temitayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was a bit dated but well maintained
Stayed 3 nights in Jan 2024

10/10 Excellent

Estella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very responsive staff, clean and well maintained, spacious rooms
Stayed 3 nights in May 2023

10/10 Excellent

Ramoshakane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.
Stayed 4 nights in Sep 2022

8/10 Good

Uloko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and excellent location!
Stayed 3 nights in Sep 2022

6/10 Okay

Anthony

Stayed 1 night in Feb 2022

6/10 Okay

Kishen

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022

8/10 Good

Ayoola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Jean Allain

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, beautiful grounds!
Stayed 1 night in Oct 2020

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but no smart tv
Very comfortable room and a lovely hotel. I would stay again. Definitely no Smart tv in the room. The Hotels.com description says that there is no reception. However there is a 24 hour reception so you don’t need to ring in advance.
Stayed 1 night in Aug 2019

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great view
Our stay was very comfortable. We had an issue when booking in as I booked and paid online and paid in a currency other than USD, but it was soon sorted out. The room was very comfortable and clean and had a great view from our balcony. Breakfast was very nice and well presented. Staff were friendly and service was good
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
No value for money. Booked a large room, which was mostly empty. No attention to detail (Examples: room layout, hard towels, etc.)

8/10 Good

Donald, London

Liked: Cleanliness, staff & service, room comfort
Kigali Portofino 2015
Firstly - the staff were very friendly and helpful. A plus point. The restaurant staff and the bar staff were sometimes confused by basic requests and the service was slow. The hotel is in need of renovation, carpets dull and dark, seen better days. The room was OK and the bathroom clean. The room staff were efficient. I ate something from the Xmas buffet which made me sick, not a pleasant experience.

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Tout est très bien, sauf la salle de sport qui est fermée ! Et la piscine est minuscule par rapport aux photos
Stayed 3 nights in May 2023

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nichts hat mir gefallen.
Stayed 3 nights in Sep 2022