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Serena Khaplu Palace

3.0 star property
Hotel in Khaplu with free breakfast and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serena Khaplu Palace

Interior detail
Exterior detail
Minibar, free WiFi, bed sheets
Interior detail
Interior detail

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

View all photos for Standard Double Room

Minibar, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

Minibar, free WiFi, bed sheets

Heritage Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

Minibar, free WiFi, bed sheets

Royal Heritage Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Chaqchan Road, Sargiab, Khaplu, 16800

What's nearby

  • Khaplu Palace - 4 min drive - 2.0 km

Restaurants

  • ‪Khatamband Loggia - ‬1 min walk
  • ‪Sarfa Khar - ‬1 min walk

About this property

Serena Khaplu Palace

Property highlights
At Serena Khaplu Palace, you can look forward to a free breakfast buffet, a terrace and a garden. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A banquet hall, a porter/bellboy and a front desk safe
  • Concierge services, barbecues and meeting rooms
Room features
All guest rooms at Serena Khaplu Palace include comforts, such as air conditioning and dressing gowns, in addition to amenities, such as free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu

Frequently asked questions

Is Serena Khaplu Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Khaplu Palace?

Self-parking is free at this property.

What time is check-in at Serena Khaplu Palace?

Check-in begins at 2 PM.

What time is check-out at Serena Khaplu Palace?

Checkout is at noon.

Where is Serena Khaplu Palace located?

Situated in Khaplu, this hotel is 1.2 mi (1.9 km) from Khaplu Palace and 5.8 mi (9.4 km) from Shyok River.

Serena Khaplu Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

junaid

Disliked: Property conditions & facilities
Too average a hotel to be named as Serena.
There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023