Kerava Holidays

Efficient hotel in a good area

The hotel Haven is a lovely hotel at the waterfront of Helsinki, and near the market. I would highly recommend the food hall right across the street in the old historic building, however, it is only open at lunchtime and not for dinner. I had both a Superior and a Grande Deluxe room. The grand deluxe room is bigger and has an extra sofa. It also has a beautiful bathroom with a large shower and no bathtub. If you prefer a bath tub, as I do, then you may be better off in the less expensive superior room. The only other significant difference with the two rooms is that you have an Espresso maker in the grand deluxe, and only a kettle in the superior room. I will add that my grand deluxe room was quieter because it faced the courtyard whereas the superior room was facing the street and I could hear some noise from the trucks going by.. I was at the hotel for two nights on a group tour and breakfast was included. The breakfast was very nice. I also came a day early before my group tour, and that is why I had the grand deluxe room. I checked in on a Saturday night and the hotel Haven website indicates that you are entitled to Sunday brunch if you stay over on a Saturday night. However, they would not honour that and said that because I booked through Expedia, I would have to pay extra for the brunch. This did not seem fair to me and I think that it should be clearly stated both on there I Prefer website and on the Expedia website.

My room and bathroom were excellent

Generally staff and facilities were great. Criticism is minor. Breakfast was same every day - it would have been nice if something was different. Pillows were too soft and didn’t give a good night’s sleep unfortunately