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Best Western Plus Hotel Kassel City

Kassel hotel in Mitte with fitness centre and sauna

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Hotel Kassel City

Theatre show
Meeting facility
Exterior
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Daily buffet breakfast (EUR 25 per person)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
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Room options

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About the area

Map
Spohrstrasse 4, Kassel, HE, 34117

What's nearby

  • Bergpark - 10 min walk
  • University of Kassel - 11 min walk
  • GRIMMWELT Kassel - 15 min walk
  • Kassel Congress Center - 4 min drive
  • Messe Kassel Exhibition Centre - 6 min drive

Getting around

  • Kassel (KWQ-Kassel Train Station) - 7 min walk
  • Rathaus-Fünffensterstraße Tram Stop - 9 min walk
  • Kassel (KSF-Calden) - 24 min drive

Restaurants

  • ‪Vanille & Co - ‬4 min walk
  • ‪Café Bella - ‬3 min walk
  • ‪Immergrün - ‬4 min walk
  • ‪Subway - ‬2 min walk
  • ‪BERTS' friterie - ‬2 min walk

About this property

Best Western Plus Hotel Kassel City

Hotel located in Mitte
Consider a stay at Best Western Plus Hotel Kassel City and take advantage of dry cleaning/laundry services, a fireplace in reception and a gym. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and babysitting.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • ATM/banking services, a 24-hour front desk and luggage storage
  • 1 meeting room, a front desk safe and a lift
Room features
All 128 individually decorated rooms boast thoughtful touches such as pillow menus and laptop-friendly workspaces, as well as amenities such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Arabic, English, Finnish, French, German, Greek, Moldovan, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A restaurant

Family friendly

  • Babysitting
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,889 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1991
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Kassel City
Best Western Kassel City
Best Western Plus Hotel Kassel City
Best Western Plus Kassel City
Best Plus Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel
Best Western Plus Hotel Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel Kassel

Frequently asked questions

Does Best Western Plus Hotel Kassel City have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Plus Hotel Kassel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 16 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Hotel Kassel City?

Self-parking is available for EUR 15 per night.

What time is check-in at Best Western Plus Hotel Kassel City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Hotel Kassel City?

Checkout is at noon.

Where is Best Western Plus Hotel Kassel City located?

Located in Mitte, this hotel is within a 10-minute walk of Druselturm, Fridericianum and Martinskirche Kassel. Town Hall Kassel and Museum of Natural History are also within 10 minutes. Rathaus-Fünffensterstraße Tram Stop is 9 minutes by foot and Kassel (KWQ-Kassel Train Station) is 7 minutes.

Best Western Plus Hotel Kassel City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 309 reviews" "
Rating 8 - Good. 137 out of 309 reviews" "
Rating 6 - Okay. 47 out of 309 reviews" "
Rating 4 - Poor. 16 out of 309 reviews" "
Rating 2 - Terrible. 6 out of 309 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gil, Gedera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, kind staff, good breakfast, located in the middle of the city.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

6/10 Okay

Elisabeth

Travelled with group
Older rooms but good for the price
The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Staff is very nice. The hotel is clean. Great location. The room was beautiful. Then we went to sleep it tried. The bed was horrible. It was an “upgraded” room. The mattress is unforgiving and did not allow us to sleep. We are now tired and awake at 330am considering leaving.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Exceloebt
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good
Overall a pretty good Best Western Hotel. City centre location is convenient. Breakfast was a good selection, however you need to walk through the Shopping mall it is located in to get to the restaurant where breakfast is served. Reception Staff helpful and friendly. Two comments for improvement; Firstly an air con upgrade for the rooms would be a good idea- there is only an air re-circulation/ heating unit in the bedrooms. Secondly, a selection of pillows would be good. The one pillow provided was a big square pillow with no substance to it. A warning - underground car park was €13 for the night. The rooms are very well priced though.
Stayed 1 night in Aug 2019

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Kassel hotel
Perfect hotel for inner city visit. Excellent parking options.
Stayed 1 night in Dec 2018

6/10 Okay

izzat

Liked: Staff & service
Stayed 1 night in Nov 2018

8/10 Good

robert f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to city center parking garage below and very pleasant with large breakfast buffet my second time there would stay no where else
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel in Spohrstraße is in the same street as my grandparents lived before WW2. I was on a roots trip with some of my grandchildren. I want to tomstay in the same street. The hotel is extremely pleasant. The hotel reception staff speak English and are really nice. The rooms are great, clean and comfortable. There is a supermarket in the shopping center on site so we could buy fresh vegetables and fruit. Ample parking under the hotel. It was my second stay at the hotel and when I come to Kassel I would stay there again. As we keep kosher, I did not eat in any of the restaurants. The location is very good too. A great stay.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again, easy access and very friendly staff, room was quite comfortable.
Stayed 1 night in Sep 2018

2/10 Terrible

Glen

Disliked: Staff & service, property conditions & facilities, room comfort
No sleep
Stayed 1 night in Aug 2018

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grimm Fairytales and shopping
Good location and easy walking to site seeing and restaurants.
Stayed 1 night in Aug 2018

8/10 Good

Sabine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had no A/C at the Room
Stayed 1 night in May 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip with a quick stop along the way
A peasant stay

10/10 Excellent

saeed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Fan Kwong David

Liked: Cleanliness, staff & service, property conditions & facilities
Documenta 14 sleeping experience
Air conditioner too weak and the room ventilation is not good. Bed too soft
Stayed 3 nights in Sep 2017

10/10 Excellent

Marsha, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Kassel and Documenta
My son (who is 11) and I stayed for two nights to visit Documenta and the Bergpark and the hotel was perfect for us - comfortable, spacious rooms, good breakfasts and close to everything. The staff were very helpful and we will stay here again.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
For the price (over 200 euros a night with parking) this is not a good value. The rooms are extremely outdated, with uncomfortable beds, and an oppressive smell of Febreeze-type room spray, and air conditioning that didn't seem to work at all. It was very difficult to sleep. The breakfast and the location were great, but not worth the price.
Stayed 2 nights in Aug 2017

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Better than I expected. Excellent breakfast.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Bad service
The air condition is broken and even when I call the staff they show no care at all and tell me there's nothing they can do. When I check out and tell them I have cancel my another booking and show them the cancellation email, they say they don't care if I have the email or not and ask me who is the lady name I spoke my phone with. It was terrible experience and I would not recommend the hotel at all.
Stayed 2 nights in Jul 2017