Springs International Hotel

3.0 star property
Hotel in Kasese with 24-hour front desk and restaurant

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December 2024
January 2025

Photo gallery for Springs International Hotel

Bar (on property)
Reception
Lobby lounge
Lobby lounge
Outdoor pool

Reviews

4.6 out of 10

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Deluxe Double Room

Highlights

TV
Private bathroom
Shower/bath combination
Free bottled water
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

TV
Private bathroom
Shower/bath combination
Free bottled water
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite

Highlights

TV
Private bathroom
Shower/bath combination
Free bottled water
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Kilembe Road, Kasese

What's nearby

  • Kilembe Mines Golf Club - 16 min walk - 1.3 km
  • Stanley Park - 19 min walk - 1.7 km
  • Rwenzori Art Centre - 13 min drive - 13.1 km
  • Lake George - 18 min drive - 17.1 km
  • Rwenzori Mountains National Park - 34 min drive - 26.5 km

Getting around

  • Kasese (KSE) - 26 min drive

Restaurants

  • ‪Cafe Olimaco - ‬2 min drive
  • ‪Leisure Pub - ‬19 min walk
  • ‪Hotel Mariana and Club One - ‬19 min walk
  • ‪Jambo - ‬16 min walk
  • ‪kilembe Mines Golf Club - ‬4 min drive

About this property

Springs International Hotel

Property highlights
A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Springs International Hotel. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a restaurant.
You'll also find perks such as:
  • Tour/ticket information, barbecues and a 24-hour front desk
  • Concierge services and free newspapers
Room features
All guestrooms at Springs International Hotel boast comforts such as free newspapers and free bottled water.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Free daily newspapers

Policies

Check-in

Check-in start time: noon; check-in end time: 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Springs International Hotel Kasese
Springs International Kasese
Springs Hotel Kasese
Springs International Hotel Hotel
Springs International Hotel Kasese
Springs International Hotel Hotel Kasese

Frequently asked questions

Is Springs International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Springs International Hotel?

This hotel doesn't offer parking.

What time is check-in at Springs International Hotel?

Check-in start time: noon; check-in end time: 3 PM. After-hours check-in is not available.

What time is check-out at Springs International Hotel?

Checkout is at 10:30 AM.

Where is Springs International Hotel located?

Situated in Kasese, this hotel is within 1 mile (2 km) of Kilembe Mines Golf Club and Stanley Park. Rwenzori Art Centre and Lake George are also within 12 miles (20 km).

Springs International Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

6.6/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities, room comfort
dreadfall
after we paid for the stay with you the manager refused to give us a room and tried to downgrade us.he said the payment had not come through from you. we had to argue,threathen to call the police .even though we showed him your proof of payment and the confirmation number you sent he refused to allow us access.It was not till after an hour that it showed on one of his friends computers somewhere that he apologised and let us have the room.i think his computers were down so he has your payment services von someone elses computer outside the hotel.As this happened late at night it was probabaly the worst experience we had in uganda dealing with him and the only issue weve ever had with hotels.com
Stayed 1 night in Feb 2019

8/10 Good

Dorothea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is completely run down. I had the impression they tried to cheat me with the charges. I left and went to another hotel.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Probleme mit der Reservierung
Wir hatten große Probleme mit der Reservierung. Als wir müde nach einem langen Tag beim Hotel ankamen, erklärte uns der Hotelmanager, dass leider keine Buchung vorliege. Er weigerte sich hartnäckig, die ausgedruckte Buchungsbestätigung plus Abbuchungsbeleg der Mastercard überhaupt anzusehen (!!!) - denn es liege ihm ja keine Buchung vor und er habe auch kein Geld erhalten. Wir haben daraufhin trotzdem eingecheckt, in der Hoffnung, dass sich alles noch klärt. Der Manager war zwar bereit, auf der ausgedruckten Buchung festzuhalten, dass er das Geld nicht erhalten habe und dies unterschrieb er auch. Doch er weigerte sich wiederum hartnäckig, dieses Dokument nun auch zu stempeln. Stempeln wollte er nur, wenn wir dann (nochmal) gezahlt hätten. Nach Kontaktaufnahme mit hotel.com teilte der Manager uns am nächsten Tag mit, es habe sich um ein Versehen gehandelt und er würde das Geld nun doch erhalten. Da wir beim Einchecken einem Upgrade zugestimmt hatten, wollten wir die Mehrkosten beim Auschecken mit der Kreditkarte bezahlen. Auch hierbei weigerte er sich wieder - bitte alles nur cash. Abgesehen von diesen echten Unannehmlichkeiten bei der Reservierung muss man sagen: Das Hotel liegt einfach super und die Zimmer sind sehr schön.
Stayed 3 nights in Oct 2018