4/10 Poor
ABDULAZIZ
Travelled with family
10 Sept,2023
Disliked: Room comfort
not stay in this hotel again and do not recommend
Unfortunately, it was an unhappy and uncomfortable stay, as I arrived on a weekend day and the reception was closed and there was no one there, but I spoke with Mr. Jarad (the hotel owner) who was there at the hotel and he gave me the room, but unfortunately it did not have air conditioning and it had a bad view and I asked him to Air conditioning told me that tomorrow I will see the matter and I sat in the room for a whole night in the intense heat without air conditioning and opened the windows and insects came in. The next day I talked to him and he was nervous and argumentative and spoke to me with extreme disdain and threatened me if I wanted to leave the hotel even though my requests were simple. Just air conditioning and tissues and the baby's bed had no mattress , Also, the beds were not comfortable, not even the pillows, not even the baby bed. He had promised me to change the room after a few days, but he did not fulfill his promise.
ABDULAZIZ
Stayed 8 nights in Aug 2023