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"Felt like home"

" I had an amazing stay at Hotel Gracery Shinjuku! The location is absolutely perfect — right in the middle of the vibrant Kabukicho area, with easy access to shopping, restaurants, and Shinjuku Station. Despite being in such a busy area, the hotel itself feels like a peaceful escape from the city buzz. The Godzilla theme adds a really fun and unique touch. If you’re a fan, definitely book a room with a view of the Godzilla head — it’s a one-of-a-kind experience! The rooms are compact (as expected in Tokyo) but very well-designed, spotless, and comfortable. The bed was cozy, and I appreciated the thoughtful amenities like a mobile phone for guests, a high-tech toilet, and plenty of charging options. Staff were friendly, professional, and spoke good English, which made check-in and check-out smooth and easy. I also loved the security system — you need your room card to access the guest floors, which added an extra level of comfort. Would definitely recommend Hotel Gracery Shinjuku to anyone visiting Tokyo — whether for sightseeing, shopping, or just soaking in the energy of this incredible city. I’ll gladly stay here again! "

"Hotel has Disney transportation, and the rooms are beautiful "

"Gym definitely needs more equipment, there aren't any weights. Washing and drying machines need some repairs. However the room is excellent though would need more comfy pillows. Super clean, very convenient location, bathroom is amazing, beautiful hotel, the lounge area is cool (go for the coffee in the afternoon, quite cool experience). "

"Perfect place to stay if you are flying in or out of Tokyo, it is right in the airport making it super easy to catch my early morning flight and they are really efficient about holding bags prior to check in "

"Great airport hotel. "

"Great"

"Modern spacious hotel with great amenities. I was given free drink tickets and a 2 PM checkout. Our flight was delayed one whole day and they were extremely responsive. There’s a Family Mart attached that is fully stocked most of the time. "

"This whole experience was amazing! I loved having a shuttle from airport to hotel and from hotel to Narita station and Aeos mall! Also Nita, who works at the front desk, is SPECTACULAR!! She did everything with a smile on her face and even let me borrow a charger when my phone was low on battery. THANK YOU so much!! "