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The Trees Kandy

3.5 star property
Hotel in Kandy with 24-hour front desk and coffee shop/cafe

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Photo gallery for The Trees Kandy

Lobby lounge
Balcony
Outdoor pool
1 bedroom, down duvets, free minibar items, individually decorated
1 bedroom, down duvets, free minibar items, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

1 bedroom, down duvets, free minibar items, individually decorated

Deluxe Double Room

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
Smart TV
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, down duvets, free minibar items, individually decorated

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
Smart TV
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite

Living room

Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
41 Rajapihilla Mawatha, Kandy, Kandy, Kandy, 20000

What's nearby

  • Kandy Lake - 2 min walk - 0.2 km
  • Kandy Clock Tower - 7 min walk - 0.6 km
  • Temple of the Tooth - 10 min walk - 0.9 km
  • Royal Palace of Kandy - 12 min walk - 1.0 km
  • National Hospital Kandy - 13 min walk - 1.1 km

Getting around

  • Kandy Railway Station - 15 min walk
  • Colombo (CMB-Bandaranaike Intl.) - 163 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬10 min walk
  • ‪Salgado Hotel & Bakery - ‬10 min walk
  • ‪The Empire Café - ‬9 min walk
  • ‪Soul Food - ‬8 min walk
  • ‪Burger King - ‬7 min walk

About this property

The Trees Kandy

Hotel in a shopping district
Consider a stay at The Trees Kandy and take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • English breakfast (surcharge), airport pick-up service (surcharge) and a 24-hour front desk
  • Coffee/tea in reception and a lift
Room features
All rooms are individually furnished, and include comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and minibars (stocked with some free items).
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 43-inch Smart TVs with premium channels
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

English

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  • Free WiFi
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9.4 out of 10, Exceptional, 91 reviews
Grand Serendib Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (71 centimetre high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: approximately USD 14 to 14 per person
  • Airport shuttle fee: USD 100 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM

Property is also known as

The Trees Kandy Hotel
The Trees Kandy Kandy
The Trees Kandy Hotel Kandy

Frequently asked questions

Does The Trees Kandy have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is The Trees Kandy pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Trees Kandy?

Self-parking is free at this property.

What time is check-in at The Trees Kandy?

Check-in start time: 1:00 PM; check-in end time: 11:00 PM.

What time is check-out at The Trees Kandy?

Checkout is at 11:00 AM.

Does The Trees Kandy provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 100 per vehicle applies.

Where is The Trees Kandy located?

Located in the heart of Kandy, this hotel is steps away from Wales Park and Kandy Viewpoint. Kandy Lake and Kandy Clock Tower are also within 15 minutes. Kandy Railway Station is 15 minutes by foot.

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The Trees Kandy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Selvarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel lived up to our expectations and beyond.
Stayed 3 nights in Feb 2025

6/10 Okay

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but noisy

Lovely hotel but very noisy. From the water in the room next door to someone vacuuming outside the room and the noise from the road…it should have better sound proofing
Stayed 2 nights in Mar 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Service top notch.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The best view in Kandy, from both our balcony and the infinity pool you look over the whole of Kandy lake with numerous mountains in the background. Staff were incredible, extremely helpful and always friendly and happy to assist.
Stayed 3 nights in Aug 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with great views.

Very friendly staff. They've stayed very late after midnight to welcome me and make sure my needs are attended. I had a comfortable sleep and woke up with an excellent view over looking the lake and city centre. The room is brand new with all amenities available and was very spacious with a generous balcony. I had 2 choices for breakfast continental and Sri Lankan both of which where very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel with great views of the lake

Brand new hotel recently opened, so everything looks new and good quality fittings. Members of staff were very attentive to our needs. Views are great because the hotel is up in the hill so you get beautiful views of the lake and temples. Great rooftop pool with infinity view. We really enjoyed the Sri Lankan breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel. Some completion going on during our stay. Everything was very well done. Attentive staff, great food in the dining area, great roof pool with stunning views over Kandy. Would have happily stayed longer.
Stayed 2 nights in Jan 2024

6/10 Okay

Ziad

Liked: Cleanliness, staff & service, property conditions & facilities
poor restaurants. No coffee machine or decent coffee served in cafe
Stayed 4 nights in Jun 2024

8/10 Good

Rohit

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable but not exceptional.

The check-in was smooth, however we found the bell boy a bit rude. Hotel is nice, it looks new however some of the finishes were not top notch for the price you were paying. The exhaust in the bathroom kept turning on and off, and it sounded like a car was revving, so we kept it off. Since we just staying a night we didn't bring it up with the staff. Pressure in the shower head was weak, but the hand held shower head was decent. Bed was comfy. Sri Lankan breakfast was tasty, a must try for every tourist! Nice view of the lake from the balcony, make sure you keep your balcony doors locked. We were visited by a monkey couple who got busy and gave us a good show. Definitely a highlight of the stay !
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of Kandy

Newly built hotel with great views over the lake. Easy access into town by a shortcut which is not on google maps and shown to me by staff member. All staff helpful and professional. Rooms are spacious and comfortable. Breakfast was excellent and so was the evening meal. The pool is welcome in the heat but there are not that many sunloungers. Overall an oasis of calm in a noisy and busy city. Great to sit on balcony and just watch the action in the late afternoon.
Stayed 2 nights in Mar 2024

4/10 Poor

Allyson

Disliked: Cleanliness

Avoid - not great hotel - 3* at best

I did not like this hotel firstly having just arrived we were paying our driver & thanking him for the journey, the porter came to us 3 times in approx 1 minute to get us to come over to reception so rude.We took half our bags to the room the porter took one then hung around in the room not leaving til we realised he wanted money.So uncomfortable & unprofessional in all 5 hotels we stayed in not once have staff done this.the room was dirty,put my bag down by the bedside light & there was white dust along where it meets wall on both sides of bed & opposite where tea station was.The sheets had marks on so for the 1st time ever I rang reception to clean the dirty spaces & change the sheets which they did with dry cloth not antibac spray so much for covid.Toiletries had previously been used had no labels on & didn’t match.Went to make coffee only 1 sachet.The fridge didn’t work.Couldn’t use balcony due to monkeys.Lift smelt awful, need to use air fresheners.Tried to get coffee at the coffee lounge no one there waited 10 mins then left.our cooked to order breakfast was left on the side by staff for about 8 mins before being served by this time it was cold.noticed staff did it to everyone, they put it down before serving walked away faffed on with serviettes coffee machines talking to guests then minutes later served it, cold.Party on 1 night above us in pool area ridiculously loud music finished at 9 but clearing away went on til midnight so loud, cleaning cloth left in room,
Stayed 3 nights in Nov 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with clean and modern rooms. We didn’t eat at the hotel but restaurant looked nice and pool is beautiful. It’s a short tuktuk ride to town but nice and quiet and city views.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hisako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔なお部屋で快適に過ごすことができました。 何度かフロントにお願いをした事も迅速に対応くださいました。 強いて言うなら、シャワーを長く使うと後半ぬるくなってしまいます。 また、コンディショナーが置いてありませんでした。
Stayed 1 night in Oct 2024

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024