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Hotel Sunray

4.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges

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Photo gallery for Hotel Sunray

Front of property
Property entrance
Reception
1 bedroom, premium bedding, minibar, in-room safe
View from property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Quadruple Room

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Mountain view
  • 26 sq m
  • Sleeps 5
  • 4 Single Beds OR 1 King Bed and 2 Single Beds

View all photos for Standard Double or Twin Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room, Pool View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Family Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Family Room

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LED TV
Blackout curtains
Ceiling fan
  • Mountain view
  • 30 sq m
  • Sleeps 5
  • 5 Single Beds OR 1 King Bed and 3 Single Beds

View all photos for Standard Single Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LED TV
Blackout curtains
Ceiling fan
  • Mountain view
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Mixed 4 Bed Dormitory Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Mixed 4 Bed Dormitory Room

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LED TV
Blackout curtains
Ceiling fan
  • 26 sq m
  • Sleeps 1
  • 4 Single Beds

View all photos for SUPERIOR POOL VIEW TRIPLE ROOM

1 bedroom, premium bedding, minibar, in-room safe

SUPERIOR POOL VIEW TRIPLE ROOM

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room, 2 Single Beds

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room, 1 Bedroom

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
No: 117/8 Anagarika Dharmapala Mawatha, Kandy, Central Province, 20000

What's nearby

  • Udawatta Kele Sanctuary - 2 min walk - 0.2 km
  • Kandy Lake - 5 min walk - 0.5 km
  • Temple of the Tooth - 10 min walk - 0.9 km
  • Royal Palace of Kandy - 13 min walk - 1.1 km
  • National Hospital Kandy - 3 min drive - 2.9 km

Getting around

  • Kandy Railway Station - 13 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 167 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬19 min walk
  • ‪Salgado Hotel & Bakery - ‬20 min walk
  • ‪Hideout Lounge - ‬18 min walk
  • ‪The Empire Café - ‬15 min walk
  • ‪Burger King - ‬19 min walk

About this property

Hotel Sunray

Upscale family-friendly hotel in the city centre
Consider a stay at Hotel Sunray and take advantage of a nightclub, a poolside bar and a corner/local shop. Adventurous travellers may like the horse riding at this hotel. Treat yourself to spa services, such as a manicure/pedicure, a body treatment or a body scrub. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, English breakfast (surcharge) and supervised childcare (surcharge)
  • Smoke-free property, massage treatment rooms and a TV in reception
Room features
All guest rooms at Hotel Sunray boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished balconies and laptop-friendly workspaces.
More amenities include:
  • Heating and ceiling fans
  • Hydromassage showers and free toiletries
  • LED TVs with premium channels
  • Fridges, childcare services and electric kettles

Languages

Arabic, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Gym
  • Horseback riding/rentals
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11:30 PM
Front desk staffed during limited hours
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 30 days prior to check-in
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately USD 8 for adults and from USD 4 for children
  • Airport shuttle fee: USD 90.00 per vehicle (one-way)
  • Rollaway bed fee: USD 10.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunray Kandy
Hotel Sunray
Sunray Kandy
Hotel Sunray Hotel
Hotel Sunray Kandy
Hotel Sunray Hotel Kandy

Frequently asked questions

Does Hotel Sunray have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is Hotel Sunray pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sunray?

Self-parking is free at this property.

What time is check-in at Hotel Sunray?

Check-in start time: 2 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Sunray?

Checkout is at 11 AM.

Does Hotel Sunray provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90.00 per vehicle applies.

Where is Hotel Sunray located?

This family-friendly Kandy hotel is located in the historical district, within a 10-minute walk of Kandyan Art Association & Cultural Centre and Udawatta Kele Sanctuary. Kandy Lake and National Museum are also within 15 minutes.

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Hotel Sunray Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Usama

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Untidy and service is not good
Stayed 2 nights in Mar 2022

4/10 Poor

Hyun hee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Unni

Liked: Property conditions & facilities, room comfort
Et fint hotell som ligger greit til i forhold til sentrum. Stilig bygningsmasse. Rett ved en skog med mange aper, noe som falt i smak hos vårt reisefølge. Små rom, og noe slitent. Stor forskjell på service basert på hvem som var på jobb. Enkel frokost. Vi hadde fine dager, men hotellet var en litt blandet opplevelse.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Hotel has nice common areas but the rooms are damp and not particularly clean. Not worth the money and not a 4 star rating. We stayed at better guest houses in Sri Lanka at a much more reasonable price
Stayed 2 nights in Aug 2018

2/10 Terrible

Shariff, Global

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needd work

Good points: location, of the main strip. Peaceful. Close to Tooth Temple and lake. Bad points: cleanliness of room and fixtures and fittings in bathroom. Terrible. Had some form of animal or insect waste on the pillows so they were unusable. Live wires next shower and shelves and towel rails that would fall down as soon as you placed anything on them. Bathmat was supplied with free mud/brown substance. Sri Lankan food in restaurant was poor. Served cold. Chef came out and put his fingers in and realised this then took it all away to be reheated and also sub par meat. Service in restaurant also questionable. He flat refused to believe any of it. He said the rooms were 100% before I went in. When challenged on the restaurant I was also told I was wrong because the chef ensures everything is tasty and piping hot. Well if that is the case then why did the chef come out, stick his fingers in all of the items and then take them away to be reheated? Also accused of stealing rooms in response to my review on Google. Manager sent porters to rooms with four keys, porters didn't speak English and they put bags in rooms without asking. You can't steal hotel rooms. Just shows poor admin as we were the only people checking in.
Stayed 1 night in Jul 2018

8/10 Good

Jon Magne

Liked: Cleanliness
Disliked: Property conditions & facilities

OK hotel

Nice hotel near Kandy, walking distance to the city centre. The rooms and pool was clean. In the three rooms we had the safe was not working in any of the rooms. The pool area was worn and the woodwork around the pool was rotten. When ordering hamburgers these was not sufficient cooked with red meat in the middle. Wi-fi was good when we received the code to the network for the hotel and not the guests.
Stayed 2 nights in Aug 2018

6/10 Okay

Eivind

Disliked: Cleanliness, property conditions & facilities

4 netter i Kandy

Hotellet ligger fint til med mye vegetasjon rundt og vi likte apekattene. Det er fint ute med masse blomster mm. Og fint ellers på fellesområdene. Herlig med basseng men det må rengjøres mye oftere, llikeså alle fellesområdene. På rommene er alt løst fra håndkleholder til vask. Kjøleskap og tekoker har felles kontakt og må brukes på skift. Kun en kontakt gil lading. Elendig wifi. Hyggelig personale som alltid sier ja, men alt tar sin tid. Vi spurte om å få ha rommet en dag ekstra pga.sykdom og det var helt ok. Så fikk vi beskjed dagen før opprinnelig avreise at det var fullt og vi måtte stresse ekstra pg ordne taxi mm.i siste liten. Ikke bra! I hotel.com sin beskrivelse av rommet er det mye feil. Vi hadde et delux dobbeltrom med utsikt mot bassenget. Ekstra seng gjør rommet trangt. Ikke sitteområde på rommet. Felles terasse med 4 stoler. Når man slår på lyset på toalett/bad går en vifte på og vifta er felles med naborommet og hvis de har lyser på om natta bråker det mye. Føler at hotellet prioriterer kinesiske reiseselskap. Ikke verd sine 4 stjerner.
Stayed 4 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Fiona, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay at this hotel

This hotel is one of the only ones we stayed in that was completed and decorated. It included all the things you expect as standard.sheets.kettle.fridge.toiletries.air cond and fan.& nice pool.bathroom a bit dated..
This review was submitted before 2018 and has not been verified.

6/10 Okay

Teresa, Regensburg, Bayern

Nettes Hotel in Kandy

Wir blieben für eine Nacht im Sunray. Der überzeugendste Grund das Hotel zu buchen war der Pool. Für den Preis ist das Hotel völlig in Ordnung
This review was submitted before 2018 and has not been verified.

8/10 Good

Nachatar, Klang , Selangor Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT HOLIDAYS.

It was a short 2 days stay. The tables and chairs and relaxing furniture right in front of the room made our day. we were able to talk and so were other guests. service was excellent and the staff was friendly and ever willing to assist especially Mr. Irshad and his sub. We all discuss and give 9.5% out of 10 for this hotel. GREAT HOLIDAYS>
This review was submitted before 2018 and has not been verified.

4/10 Poor

BK, India

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs maintainance

Hotel needs further touch up, bathroom door needs fixing remains open, also the bathroom had water pressure issues and hot water is an issue, they do not provide coffemate!