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Heritance Kandalama

5.0 star property
Lakefront hotel with 4 restaurants and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritance Kandalama

Outdoor pool, pool loungers
Fitness facility
Exterior
View from room
4 restaurants, breakfast served

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
The price is S$257
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King

View from room

Superior King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Jaccuzi

Premium bedding, minibar, in-room safe, desk

Deluxe King with Jaccuzi

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic King

Premium bedding, minibar, in-room safe, desk

Panoramic King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

View from room

Luxury Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury King with Bathtub

View from room

Luxury King with Bathtub

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic King

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Hairdryer
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

View from room

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Hairdryer
  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic Twin

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Hairdryer
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Hairdryer
  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, desk

Luxury Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Hairdryer
  • 85 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Amaya Lake Dambulla
Pool
Spa
Parking included
Free WiFi
8.6 out of 10, Excellent, (120)
The price is S$177
includes taxes & fees
24 Nov - 25 Nov
Amaya Lake Dambulla
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About the area

Map
Kandalama Lake front, Kandalama, 21100

What's nearby

  • Dambulla Cave Temple - 15 min drive - 9.4 km
  • Rangiri Dambulla International Stadium - 18 min drive - 11.9 km
  • Sigiriya Museum - 27 min drive - 22.0 km
  • Ancient City of Sigiriya - 28 min drive - 22.7 km
  • Pidurangala Rock - 33 min drive - 26.0 km

Restaurants

  • ‪Pizza Hut - ‬16 min drive
  • ‪Delight Restaurant - ‬17 min drive
  • ‪New Sigiri Restaurant - ‬25 min drive
  • ‪Hotel Amaya Lake Dambulla - ‬13 min drive
  • ‪curry leaf restaurant - ‬21 min drive

About this property

Heritance Kandalama

Luxury family-friendly hotel by the lake
You can look forward to an airport shuttle, a terrace and a coffee shop/cafe at Heritance Kandalama. Indulge in aromatherapy, a massage and a facial at Coco Spa, the on-site spa. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, dinner and light fare. Enjoy the gym, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and airport pick-up service (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 152 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • LED TVs with premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Kachchan
  • Kachchan Bar
  • Kachchan Lounge
  • Kaludiya Restaurant
  • Kanchana Restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Frequently asked questions

Does Heritance Kandalama have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Heritance Kandalama?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Heritance Kandalama on 28 Nov,2024 start from S$257.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritance Kandalama pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritance Kandalama?

Self-parking and valet parking are free at this property.

What time is check-in at Heritance Kandalama?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Heritance Kandalama?

Checkout is at noon.

Does Heritance Kandalama provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 220 per vehicle applies.

Where is Heritance Kandalama located?

Located on a lake, this family-friendly hotel is within 9 mi (15 km) of Popham's Arboretum, Dambulla Cave Temple and Rangiri Dambulla International Stadium. Ancient City of Sigiriya and Sigiriya Museum are also within 16 miles (25 km).

Heritance Kandalama Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 564 reviews" "
Rating 8 - Good. 125 out of 564 reviews" "
Rating 6 - Okay. 48 out of 564 reviews" "
Rating 4 - Poor. 27 out of 564 reviews" "
Rating 2 - Terrible. 11 out of 564 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well-designed hotel in a unique location next to the lake and jungle. The staff were attentive and thoughtful. The only downside was the dining options - the menus are international and expensive, and the remote location of the hotel makes it difficult to eat elsewhere. We would have preferred more local Sri Lankan options. However, the buffet breakfast was varied and impressive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Food was phenomenal If i have to nitpick, the rooms could use a little upgrade with its fixtures Over all it was worth every penny.
Stayed 1 night in Nov 2024

2/10 Terrible

Kandiah

Stayed 1 night in Jul 2024

10/10 Excellent

fiham

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Love the place and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Elinna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritance is like no other hotel you would have stayed at before. They are so seemlessly integrated with the jungle around them that you'll be able to experience the surrounding nature whilst staying at the hotel. The staff are all so accommodating and you can book cool dsy trip excursions at reasonable prices. The buffet breakfast, lunch and dinner were unbelieveably good. The lady that makes fresh hoppers is thr best!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rochelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was amazing. There was a smell from the shower drain hole. Everything else was fabulous
Stayed 3 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Malabika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Too many bugs, frogs and lizards.
Stayed 1 night in May 2024

10/10 Excellent

Rashed, Thousand Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Chathuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Withanage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love the place. Visited 20 years ago for my honeymoon. This time was my second trip to hotel. Absolutely loved it.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best base for cultural Sri Lanka
Amazing location and building which blends right into the beautiful nature surrounding it. Has all the facilities you need as well as extra activities. Food could be better as could the pool bar service. Had a wonderful stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Salomi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, and its people 😊

10/10 Excellent

Robby, Guthrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff was friendly and helpful from the moment we arrived to the moment we left. The housekeeping staff was particularly lovely. We enjoyed the different towel animals they created. Our room was comfortable. The bathroom was quite spacious. And the onsite restaurants were delicious. We appreciated the wide variety of food available at breakfast. Highly recommend this hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Frank Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity of this property is worth a few nights stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dr Sas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
Heritance Kandalama is worth visiting for the building alone - I can't remember being this moved by architecture. If the idea of a hotel built into forest, with sweeping views of lakes and mountains, and of sharing open corridors with monkeys and bats delights you, then you can't do better. The highpoint of our stay were our three tours (bird watching, jungle hike, and the free architectural tours - our birdwatching by boat tour was canceled on account of rain) with in-house naturalist Nalinda. Nalinda's vast knowledge and pride in the place (building and forest) made our walks with him one of the high-points of our time in Sri Lanka. Since elephants are roaming freely through the property, it isn't entirely safe to go walking without expert supervision. Thanks also to Lakmi who checked us in, and all the other staff, who looked after us wonderfully throughout our stay. My one suggestion: maybe install some kind of general tip box at reception so visitors have an easy way to thank the cleaners and cooks etc we don't interact with directly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jithmi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. We were there during Christmas and as they were setting up for it, dining area was temporary closed. However all in all great location and service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thinh, Los Gatos

Liked: Cleanliness, staff & service
The hotel is isolated and overlooks a lake with views of Sigiriya. While it is an old hotel with dated rooms and fixtures, the staff are very friendly and the original ambience of the hotel, to have nature encroach on all of its areas, redeems its shortcomings. It's a charming place.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shihana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to have a relaxing quite time
Stayed 3 nights in Dec 2023

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel right in the middle of nature, breathtaking views and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic and beautiful hotel! You can’t really hang out on your balcony because of the monkeys (but funny to watch).
Stayed 1 night in Sep 2023