Kampung Sungai Setar Besar Resorts

"Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :) The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :). "

"10/10 for me everything’s is in there close for everything we need , the staff and the amenities of the property are awesome very recommended ."

"New hotel. Very big & spacious room. Very suitable for family Love their cafe + co-working space Few minute distance from penang first bridge. "

"Very nice hotel, very helpfull staff. Boring surrounding."

"Studio style house with kitchen, bedroom, and living room. Rooftop swimming pool is cool with a gym, too. Very clean. The breakfast is fantastic and provided by the hotel next by, where you go from the reception very easily. Loved the stay and especially the breakfast and the sky pool"

"The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel. Car park exit under construction, please keep up "

"Renovation in progress...keep it up"

"Comfortable "

"The hotel is new and everything is up to standard. Staff are helpful and friendly. Just the location is not very convenient, but you can always call Grab to travel/ food delivery."