Pan Pacific Hotels & Resorts, Kampung Paya hotels

"Awesome service. Great for families with kids. One of the best hotel operations i have experienced. They book cars for yiur rides, have every information you need, help claim baggages from airport if they are delayed, money exchange .what not."

"Locate at the Central station, so it's very convenient to travel to other places. "

"Good!"

"Good environment and good service"

"The staff were very friendly and hospitable. The rooms were clean and very nice. The bathrooms were also very nice and clean. Very well located hotel. Walking distance to major malls. Great place to stay. "

"This was my first stay at the hotel, and I was thoroughly impressed. The thoughtful room decoration and birthday cake made my celebration truly special. The staff were approachable and helpful, the breakfast spread was delicious, and the complimentary high tea with wine and finger food added a festive touch. Christmas Eve was particularly enjoyable with Santa Claus, caroling, and a lively festive atmosphere. The hotel’s location is excellent, right next to Lot 10 and within walking distance of many malls in Bukit Bintang, making it very convenient. The only minor hiccup was the toilet flooding on our last day, but fortunately, it happened just before checkout and didn’t affect our stay. Overall, a wonderful experience, and I’d love to return!"

"Fantastic service throughout the hotel. Excellent large room with spacious bathroom and desk for working. Gym and pool were clean and well equipped. Food at the main restaurant was excellent but one small point was dietary restrictions were not labeled as wife is gluten free. Otherwise sensational. Location was also good close to Petronas and walking distance to a shopping mall with cheaper food options and a supermarket."

"Great service. Friendly. Close to city center"

"Conveniently located and excellent service quality!"