Kampung Gagu Holidays

Friendly staff, new with almost complete amenities for family needs. Could have looked into the broken elevator situation faster during this peak tourist season with a better SOP and pre-planning work. Worth a stay for its gd location. If you stay in the top few floors the fantastic view of KL and the mountains is rewarding.

Thank you for a great stay! Enjoyed my time in KL especially this location was superb!

They allowed for early check-in which was really helpful. We realized only after we arrived that the booking was done thru third party and not directly thru the hotel which was a little hassle to get the communication established. At the end everything worked out well. We booked this hotel for the rooftop swimming pool. Unfortunately, the pool was down for a few weeks for maintenance. And, the washer has problems. It looks like it was a known problem and we lost one night sleep by being awake to get that sorted out. The maintenance guy (MJ) was very helpful. But, he couldn't do much. We had to take the wet clothes with us when we checked-out.

Highly recommend this stay for KL — excellent location close to Bukit Nana for public transport and a short car ride to popular spots. Spacious, reliable AC, drop-down windows offering beautiful skyline views (elevate this by heading to the Deep Blue bar on floor 51 for a dreamy view of Petronas at night — note there is an infinity pool here but it was sadly not open for my stay). There was slight confusion upon check-in. Note this unit is not managed by the Flixes front desk but by an independent agent, so the front desk helped me contact the agent — slightly unexpected but resolved quickly enough, just a heads up. Also the hot water runs out so quickly, and the showerhead is stuck at a low height (cannot be secured), but not a dealbreaker.