6/10 Okay
Bertha
Travelled with family
27 Jun,2024
At check-in were asked if we wanted housekeeping and we said yes but they never went, at checkout we were told only if we stayed more than 3 days. The coffee maker didn't work, there was no conditioner and no body wash, we ran out of toilet paper and because there was no housekeeping we had to take our the trash which was piled up. The people above us had some very noisy kids that were making lots of very loud thumping noise. Someone threw a bunch of fries and chicken nuggets at our van. They said they don't have cameras and because we used a third party they couldn't refund or discount anything. We'll never stay there again and next hotel reservation ill go directly to the hotel to avoid any third party excuses/issues.
Bertha
Stayed 3 nights in Jun 2024