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Grand Sentosa Hotel

3.0 star property
Hotel connected to a shopping centre in Johor Bahru with free parking

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Photo gallery for Grand Sentosa Hotel

Exterior
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Coffee/tea maker
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Free bottled water
Coffee/tea maker
Electric kettle
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Free bottled water
Coffee/tea maker
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Non Smoking)

1 bedroom, in-room safe, desk, laptop workspace

Family Room (Non Smoking)

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Superior King Room (Non-smoking)

1 bedroom, in-room safe, desk, laptop workspace

Superior King Room (Non-smoking)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Non-smoking)

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room (Non-smoking)

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Johor, 80150

What's nearby

  • KSL City Mall - 17 min walk - 1.4 km
  • Holiday Plaza - 18 min walk - 1.5 km
  • Komtar JBCC - 4 min drive - 3.8 km
  • Johor Bahru City Square - 4 min drive - 4.2 km
  • Johor Bahru Ferry Terminal - 6 min drive - 4.6 km

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 9 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • ‪Hanoi Cafe - ‬1 min walk
  • ‪OldTown White Coffee - ‬2 min walk
  • ‪Tai Hong Cafe - ‬2 min walk
  • ‪Pahpai Steak House 水手西餐 - ‬2 min walk
  • ‪Restoran Little Vietnam - ‬1 min walk

About this property

Grand Sentosa Hotel

Hotel near Holiday Plaza
Located close to Johor Bahru Ferry Terminal, Grand Sentosa Hotel provides a corner/local shop, shopping on-site and a hair salon. The on-site restaurant, Sentosa Deli, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), tour/ticket information and luggage storage
  • Concierge services, meeting rooms and a 24-hour front desk
Room features
All 260 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: MYR 18 for adults and MYR 10 for children
  • A restaurant

Restaurants on site

  • Sentosa Deli

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 18.00 for adults and from MYR 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Grand Hotel Sentosa
Grand Sentosa
Grand Sentosa Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Johor Bahru
Hotel Grand Sentosa
Sentosa Grand Hotel
Grand Sentosa Hotel Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Hotel Hotel Johor Bahru

Frequently asked questions

Is Grand Sentosa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Sentosa Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Grand Sentosa Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Sentosa Hotel?

Checkout is at noon.

Where is Grand Sentosa Hotel located?

Located in Central District, this hotel is 0.9 mi (1.5 km) from Holiday Plaza and 2.4 mi (3.8 km) from Johor Bahru Ferry Terminal. LEGOLAND® Malaysia and Johor Premium Outlets are also within 20 mi (32 km).

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Grand Sentosa Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 35 out of 392 reviews
Rating 8 - Good. 141 out of 392 reviews
Rating 6 - Okay. 164 out of 392 reviews
Rating 4 - Poor. 34 out of 392 reviews
Rating 2 - Terrible. 18 out of 392 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

YU

Okay for short stay, but room was a bit dirty, KTV sound too loud so very noisy, also the counter refuse to provide second card key.
Stayed 1 night in Dec 2024

8/10 Good

Siyak wang

Convenient and many shop and restaurant
Stayed 2 nights in Feb 2024

6/10 Okay

Cheng Hai

The location is very convience for tourist who want to go around nearby
Stayed 1 night in Mar 2023

6/10 Okay

Goh

Budget Hotel with Good Food
Hotel Room was big and the location is good as The Store Shopping Mall is just beside. Behind the hotel are lots of Karaoke outlets. A short distance walk will lead you to the Night Food Street which sells lots of Malaysian Street Food.
Stayed 1 night in Jul 2023

6/10 Okay

Kok Wai

Toilet wall has black dirt.
Stayed 1 night in Oct 2024

4/10 Poor

Konstantin

Liked: Cleanliness, property conditions & facilities
Quite a rundown hotel, located in a semi-abandoned mall. Bed sheets were clean. Floor carpet was very dirty
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Experience with Grand Sentosa
Very good location surrounded by restaurants, seafood and spa. But do not expect the quality of hotel room facilities. No hair dryer, no Fridge and Safe is not working. Our room was not ready at the time of check in and need to wait. The room has smoking smell, and the view from window is another hall or corridor, it make us feel unsafe. Overall, it is within 2-3 star rating.
Stayed 2 nights in Mar 2024

6/10 Okay

Andy

Hotel shower equipment not in good condition
Stayed 1 night in Nov 2023

2/10 Terrible

Kazunori

Disliked: Cleanliness, staff & service, property conditions & facilities
Waited 40 minutes to check in. The room is very dirty and the difference between the picture and the real thing.
Stayed 2 nights in Jun 2023

4/10 Poor

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very old. The bedroom was not clean properly and toilet title looks dirty. The exhaust fan is full of dust. Lucky the bedsheet and towels were clean. In the morning when we went down to look for breakfast, the front office staffs didnt even greet us even when they see us, it was us who greeted them. The hotel was attached to a mall which looks like a ghost town. Very eerie. Given this experience, I wont book this hotel again.
Stayed 1 night in Dec 2023

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Masnor

Stayed 1 night in Mar 2024

8/10 Good

Eng Teik

Stayed 3 nights in Nov 2023

8/10 Good

Kim Chan

Stayed 1 night in Mar 2023

10/10 Excellent

Kim Chan

Stayed 1 night in Mar 2023

10/10 Excellent

Yohanes

Stayed 1 night in Jan 2023

6/10 Okay

LOO

Stayed 2 nights in Oct 2022

10/10 Excellent

Fan

Stayed 1 night in Jun 2022

8/10 Good

Koh

Stayed 1 night in Sep 2022

8/10 Good

Eric leong

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Arthur

Stayed 1 night in Jan 2020

8/10 Good

Jw

Cheap decent n clean hotel for 1 night stay. Alot of food places nearby
Stayed 1 night in Nov 2019

8/10 Good

Andy

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019