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G5 Hotel & Serviced Apartment

3.0 star property
Hotel with a 24-hour front desk, near KSL City Mall

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Photo gallery for G5 Hotel & Serviced Apartment

Interior
Minibar, in-room safe, desk, laptop workspace
Front of property
Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
Electric kettle
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
Electric kettle
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
Electric kettle
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Air conditioning
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
2 bedrooms
Private bathroom
2 bathrooms
Bidet
Hairdryer
  • 65 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Triple Room

Minibar, in-room safe, desk, laptop workspace

Family Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
Electric kettle
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior No Window

Minibar, in-room safe, desk, laptop workspace

Superior No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedrooms Apartment

Minibar, in-room safe, desk, laptop workspace

Two Bedrooms Apartment

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
G-01, Bangunan Duta Impian, No 14, Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80050

What's nearby

  • Plaza Pelangi - 10 min walk - 0.8 km
  • KSL City Mall - 18 min walk - 1.6 km
  • Komtar JBCC - 2 min drive - 2.6 km
  • Johor Bahru City Square - 3 min drive - 3.0 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 3.2 km

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Singapore (XSP-Seletar) - 33 min drive

Restaurants

  • ‪Banafee Village - ‬1 min walk
  • ‪Kampung Carabao Thai Restaurant - ‬1 min walk
  • ‪Warung Tomyam SA - ‬4 min walk
  • ‪Chok Dee Thai Food - ‬3 min walk
  • ‪Xiao Long Xing Jiang Hu 小龍行江湖 - ‬5 min walk

About this property

G5 Hotel & Serviced Apartment

Hotel near KSL City Mall
Located close to Komtar JBCC and Johor Bahru City Square, G5 Hotel & Serviced Apartment provides dry cleaning/laundry services and a business centre.
Other perks at this hotel include:
  • Express check-in, concierge services and luggage storage
  • Tour/ticket information, free newspapers and a front desk safe
  • A 24-hour front desk
Room features
All 64 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as safes and minibars.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Parking and transport

  • Limited on-site parking (max 1 space per unit)

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60 per day.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru

Frequently asked questions

Is G5 Hotel & Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at G5 Hotel & Serviced Apartment?

Limited spots are available.

What time is check-in at G5 Hotel & Serviced Apartment?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at G5 Hotel & Serviced Apartment?

Checkout is at noon.

Where is G5 Hotel & Serviced Apartment located?

Located in Central District, this hotel is within 2 mi (3 km) of KSL City Mall, Komtar JBCC and Johor Bahru City Square. AEON Tebrau City and Night Safari are also within 9 mi (15 km).

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G5 Hotel & Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 133 reviews
Rating 8 - Good. 55 out of 133 reviews
Rating 6 - Okay. 28 out of 133 reviews
Rating 4 - Poor. 11 out of 133 reviews
Rating 2 - Terrible. 12 out of 133 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas

Basic hotel not special
Average hotel nothing special , for the price you’re paying you cant complaint . Would not pay anything more than 40$ for this place.
Stayed 1 night in Dec 2024

2/10 Terrible

LIANGZHU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy in morning, disturbing my sleeping
Stayed 1 night in Dec 2024

8/10 Good

Choo

Stayed 4 nights. First of all I booked this hotel for it's proximity to many food options and good location. However, there are a few defects in the room which I like to highlight here. Firstly, the safe is not working on once I checked in, secondly the dressing table chair is dislodged and it is a safety hazard. Lastly the water basin is leaking but still manageable. Not being picky for the price paide but might be a major issue to picky travellers.
Stayed 4 nights in Dec 2024

8/10 Good

SiMin

very convenient to variety of dining options.
Stayed 2 nights in Jun 2023

8/10 Good

Larry Ng

G5
Overall it is a converted apartment to Hotel. The room is spacious for the basement unit but the sound proofing is a little poor and you can hear loud noises from the other rooms. With the space in my room, would be nice to have a small sofas on the empty space. Looks much better then. Overall it is clean and the location is great.
Stayed 2 nights in Nov 2024

8/10 Good

ramsey

nearby f&b options are excellent. also, foot refexology & massage services are nearby.
Stayed 1 night in Dec 2023

8/10 Good

Eric

Really nice room . Big comfortable beds . Good bathroom with lots of free things . Location great for food and shopping . Highly recommended
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

G5
Hotel doesn't accept credit card as deposit. Quite a turn off for this. Luckily they are willing to accept $100RM instead of $200RM for deposit. It gets a bit noisy in the middle of the night as the area is known for its nightlife.
Stayed 1 night in Oct 2024

8/10 Good

Muhammad

The rooms is very clean and good condition 👍
Stayed 1 night in Aug 2022

4/10 Poor

Imran

If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

G5 Hotel
The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
Stayed 1 night in Jun 2024

10/10 Excellent

Tan Siu Ee

I really like the service provided as they were able to let us check-in on time. The bed is super comfy and I felt asleep really fast, even though I'm someone who have a hard time falling asleep in a new environment.
Stayed 1 night in Apr 2023

8/10 Good

Quek

There’s stain on the pillow
Stayed 1 night in Jun 2024

10/10 Excellent

Hong Soon

We stayed there for one night and the stay there was good. Room was clean and the recep allows us to check out latest at 12:30pm Many eateries and pubs nearby. Tried the lok lok stall beside the hotel and it was good. I feel safe when returning to hotel late at night as the nearby stalls do open till late night.
Stayed 1 night in Apr 2023

8/10 Good

kitting

overall is clean, furniture old, pricey compared to the condition of the room.
Stayed 1 night in Dec 2022

10/10 Excellent

CHENG

Overall a good stay
been couple of times staying at this place, very near to Sg. easy to find & space for parking. staff is friendly & can speak proper English, quick check in. Room is quite spacious, air-con working well with hot shower. Bed is comfy and there are a handful of wall plugs for 3-pin adaptors. Place is consider quiet & good for a short stay. There are eatery, food courts & Lok Lok trunks just outside the hotel. Overall a good stay
Stayed 1 night in Jul 2022

6/10 Okay

MONG LING

toilet is taller than room quite special.
Stayed 1 night in Sep 2023

10/10 Excellent

Jin

Comfortable
Great stay kinda far walking distant to KSL about 30 min by grab is $5.There is food around door step.Nice place spacious and clean except tv by signal nothing to complain will recommend.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Will not returned.
Bedsheet and blanket are with stain. Carpet got a red big patches. Stay just right behind receptionist which is leavel 2 and level 1 is carpark. Disappointed with overall stay.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room.
The room is damn dirty. Never even clean the room. Yucky..
Stayed 1 night in Jun 2022

6/10 Okay

Siti Raidah

There was no hot water. The water heater was faulty. Had to shower in cold water. Was only allowed 1 additional pillow. Alot of dragging of furniture sounds in the morning abt 8am when sleeping.
Stayed 1 night in Nov 2023

2/10 Terrible

Rouhollah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel by mistake and immediately called Expedia to cancel. They called the hotel and they said this is a non-refundable booking and we can not do anything! I would guess other customer services are similarly terrible.
Stayed 3 nights in Apr 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the worst hotel i ever stay at JB
-room does not have wifi -room was in a very bad condition and dirty there was plaster laying around at the tables. -dining table with lots of stains. -aircon was not cold, ask for assistance hotel send ksl technician over. -hot water piping damage, as per technician they will ask Front Desk to do a room change, but this was an empty promise came back and check with Front Desk they pretend nothing can be done and they are full booked. -inform Front Desk for clean up room not done then inform us back like we own them -horrible service ever -no wifi for service apartment -does not deserve the rates of SGD 100++ a night
Stayed 2 nights in Jun 2022

4/10 Poor

Koh

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Stayed 1 night in Aug 2024