The first visit in the hotel , a nice bell man Li Hai Long came to help me and introduced me all their facilities including restaurants and places around town. He is very warm and helpful to book me a return taxi services to airport. The way from the airport to hotel was a bit far, and train is definitely not the top choice, there's no elevator for luggage to move down the stairs. my first encounter of robot food delivery is in this hotel. It was pretty awesome!!! it was a surprised for me to expect robot service in a third tire city in China. Overall it was better than my expectation, definitely 5 star hotel !!!!