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Eyal Hotel

Jerusalem hotel in Jerusalem City Centre with 24-hour front desk and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eyal Hotel

Interior entrance
Minibar, in-room safe, free WiFi
Exterior
Balcony view
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Room

Minibar, in-room safe, free WiFi

Classic Room

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds OR 2 Single Beds

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Shamai 21, Jerusalem

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Machane Yehuda Market - 11 min walk - 1.0 km
  • Church of the Holy Sepulchre - 15 min walk - 1.3 km
  • Western Wall - 5 min drive - 2.7 km
  • Al-Aqsa Mosque - 5 min drive - 3.4 km

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 8 min drive
  • Yekuti'el Adam Station - 8 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪קצפת - ‬1 min walk
  • ‪מושיקו - ‬1 min walk
  • ‪תמול שלשום - ‬1 min walk
  • ‪זוני - ‬1 min walk
  • ‪HaSabichia - ‬1 min walk

About this property

Eyal Hotel

Hotel located in Jerusalem City Centre
A terrace, dry cleaning/laundry services and a restaurant are just a few of the amenities provided at Eyal Hotel. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A front desk safe, luggage storage and a 24-hour front desk
  • Smoke-free property, newspapers in the reception and tour/ticket information
Room features
All 68 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 32-inch LCD TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, French, Hebrew, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that check-in starts at 7 PM on Saturdays and the final day of Jewish holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 350 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Eyal Hotel
Eyal Hotel Jerusalem
Eyal Jerusalem
Hotel Eyal
Eyal
Eyal Hotel Hotel
Eyal Hotel Jerusalem
Eyal Hotel Hotel Jerusalem

Frequently asked questions

Is Eyal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Eyal Hotel?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Eyal Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Eyal Hotel?

Checkout is at 11 AM.

Does Eyal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 350 per vehicle applies.

Where is Eyal Hotel located?

Located in Jerusalem City Centre, this hotel is steps away from Ben Yehuda Street, Mount Herzl and Zion Square. Ethiopian Church and Mamilla Cemetery and Pool are also within 10 minutes.

Eyal Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 440 reviews" "
Rating 8 - Good. 173 out of 440 reviews" "
Rating 6 - Okay. 54 out of 440 reviews" "
Rating 4 - Poor. 21 out of 440 reviews" "
Rating 2 - Terrible. 12 out of 440 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

wen juan

Travelled with partner
It has a very good location for shopping, dining.
Stayed 1 night in Apr 2023

4/10 Poor

Masashi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed 3 nights. But the hotel did not change used coffee cup and did not fill up shampoo and conditinor.
Stayed 3 nights in Apr 2023

8/10 Good

Benjamin

Stayed 2 nights in Mar 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Barry W, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price, with a perfect location in the middle of the new city. The buffet breakfasts were magnificent.
Stayed 5 nights in Feb 2023

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurant ok, washroom in the room cute rooms very small bad service bad parking and area with a car did not clean the rooms
Stayed 7 nights in Feb 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nightmare from beginning to end
The worst experience ever! When I checked in, I specifically asked if their wifi was working...they lied and said yes. Once I got settled in, wifi was not working- lost an entire day of work, couldn't rebook because I had no access to wifi. Had to go to another hotel to use their wifi and rebook my stay at another hotel in middle of the night. Hotel is refusing to refund my money- horrible, the worst stay of my night. Terrible
Stayed 3 nights in Jan 2023

10/10 Excellent

Andres

Stayed 1 night in Jan 2023

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Hotel was clean and amenities were pleasant. Walls are thin, though. Overall great place.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for a hotel of this rating. Central, basic, recently renovated.
Stayed 1 night in Dec 2022

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely renovated hotel in the center of Jerusalem near many shops and restaurants and walking distance to transportation.
Stayed 1 night in Nov 2022

6/10 Okay

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a great hotel - clean,friendly staff, good breakfasts, lots of restaurants around, etc. However there was construction happening sometimes during the night that was very noisy and kept us awake. The worst though was the WIFI. We have a business to run back home when we travel and for a week we were lucky if we had slow very limited WIFI for maybe two of the days. Very disappointing.

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was really good. No internet for 2 of the 3 days we were there and then was spotty connection when we had it. We actually took our computers and had to work at a nearby restaurant just to have internet all days. Front desk staff was not helpful when a water leak fried a computer on the desk. Our door was only door that card access "broke" and they couldn't access the DVR for video coverage to see if/when cleaning staff/maintenance was in room. Rooms were small and you can hear your neighbor everytime they move. Overall bad experience in all 4 rooms for our 4 travelers.

8/10 Good

Alysa

Stayed 1 night in Oct 2022

4/10 Poor

Lev

Stayed 1 night in Oct 2022

8/10 Good

Susan

Stayed 2 nights in Oct 2022

10/10 Excellent

Michael, Wheaton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2022

4/10 Poor

Asaf

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very basic hotel. Basic breakfast. Nothing unusual. They didn’t pass the omelette test. We had to ask twice for someone to clean our room. Finally someone showed up at 9PM. I will look for another property next time I’m in Jerusalem
Stayed 2 nights in Jul 2022

8/10 Good

ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

4/10 Poor

Estela

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms need updating and attention to cleanliness and services
Stayed 4 nights in Jul 2022

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Good location in Jerusalem
The good - Great location in Jerusalem - Clean, comfortable rooms - Decent wifi The bad - Reception staff a little surly - Construction going on next door - Lots of street noise
Stayed 1 night in Jul 2022

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 6 nights in May 2022

6/10 Okay

marion

Travelled with family
Disliked: Staff & service
Second visit to this Hotel, we went back as it is in such a brilliant position in Jerusalem. Apart from the staff who cleaned the rooms, who were all friendly, the rest of the people we dealt with in the hotel were all unhelpful & miserable. We were more or less ignored after initial check in, never a hello or goodbye when we passed the reception desk, Each time we asked them something, such as ordering a cab, they were miserable & acted like we were an inconvenience! Will choose somewhere else next time.
Stayed 6 nights in May 2022

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was more than adequately sized, and came equipped with a work desk, mini fridge and tv (which was fairly small, but that's what it was). The double be was two singles pushed together, which made it a bit uncomfortable. The bathroom was perfectly sized and the amenities were replenished every day, and the room was cleaned every day too. If you leave the breakfast room hungry, you only have yourself to blame. The range of options was amazing, there was always plenty of each offering available, and the dining staff were super friendly. The front desk staff could do with a course in customer relations. They weren't terrible, but it would be nice to have a welcoming presence for all guests whether at check-in or when you needed help. Pricing was very reasonable, and it's in a great area for shopping, transport, and great walks.
Stayed 10 nights in May 2022

2/10 Terrible

Joseph, brooklyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Good sowers bad service
Stayed 1 night in May 2022