Jerowaru Holiday Rentals

"I really enjoyed my stay at the Novotel! We were hesitating between a resort and staying right in Kuta, but I am glad we chose the resort. It gave us a nice and quiet place to hang out that was a needed contrast to the hustle and bustle of the city. The staff were very helpful and nice! Huge shout out to: Leha, Erna, Ong, Sam (who gave the market tour), Rich man, and Ariana! I miss you guys! I would highly recommend!"

"all was good.."

"Very Disappointing Stay – Would Not Recommend This hotel was by far the worst of the five we stayed at during our time in Bali. We booked a deluxe pool room, but instead of a nice pool view, we were stuck looking at an unused, dirty pool. While they did have another pool that was in better condition, it felt frustrating to have been placed in a room overlooking such an unappealing sight. There were multiple issues throughout our stay. Our check-in was delayed by 30 minutes, and the room quality was very basic, with a run-down bathroom that was far from acceptable. For a hotel with high reviews, the poor room and bathroom conditions were shocking. The service was equally disappointing. We ordered food and drinks, but the drinks were forgotten, and when I raised this, there was no follow-up. The assistant initially offered to waive our lunch bill as an apology for the issues, but later changed it to drinks only. At checkout, I was surprised to see that I was still being charged for the drinks, and it took them another 5 minutes to sort it out after I questioned the bill. To add to the confusion, I was told one price for a taxi to the airport, but when we checked out, the hotel charged me a lower price. I questioned this, and they insisted it was correct. However, during the ride to the airport, the driver received a phone call saying we had underpaid. This was very frustrating, especially since the confusion was entirely on the hotel's end. Overall, the service was poor"

"Most important feedback I could provide is simply, if the prices don't become astronomical then I'll be back. The longer version: I spent a week here, as somebody who doesn't feel confident with scooters just yet, the location was supreme; in the heart and in walking distance of everything/anything you need. The staff are friendly, not overbearing, happy to teach me their language and playful while being attentive. Everything was clean, the air conditioning works as it should, the beds and pillows are great, the blinds are blackout and when you close the door you can't hear a thing other than the prayers which are really loud and play throughout the night... I'm not sure how often and you are provided with earplugs to sleep with at night, I'm not a light sleeper so although it did wake me up it wasn't difficult for me to fall back to sleep. You could probably aid this by putting a towel down near the doors too. The cocktails were really good, the food was simple but yummy and made quickly and I rated the coffee as well! Nothing compares to Australian coffee IMO but I was happy to have my coffees at the hotel. They organised my car service back to the airport, I would have rathered a scooter but was talked out of it, however after travelling around in Bali I now know that the driver can put my carry on luggage in front of their legs with no issues and wouldn't take a car again, it's more expensive and way less fun."

"It was a bit of a shock when driving from the main road to the property - at first it appeared to be in the middle of nowhere and seemed unsafe. We arrived at the property and were welcomed by really lovely staff, checked in and walked past reception and wow what an oasis - it was just like the photos - absolutely beautiful. There is nowhere around the villa to eat but there is a restaurant on site where you can order food anytime between 7am-10pm and there is transport available for a small fee to take you into the main area of Kuta where there are many places to eat if you do not want to hire scooters. Overall this place, the facilities and the staff were wonderful - I would definitely stay here again."

" Very good accommodation "

"The hotel itself was really good. It's very quiet, and the room is excellent for the price you pay. However, it's a long walk into town, and the area around it is under construction, so outside the hotel itself is rather dirty. But overall, I liked it very much."

"Perfect place if you are into budget travel with co-working space, not only that it close to the beach, it also have great food and staff "

"Beautifully clean hotel with great bar, restaurant and pool. Really friendly feel to the place. "