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U Stay Hotel Mangga Besar

3.0 star property
Hotel in Jakarta with full-service spa and 24-hour front desk

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1 bedroom, in-room safe, iron/ironing board, free WiFi
Reception
Meeting facility
Interior
Lobby

Popular amenities

  • Spa
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

View all photos for Deluxe Room, City View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Room, City View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Free bottled water
Cable channels
Desk
Wardrobe
In-room safe
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Free bottled water
Cable channels
Desk
Wardrobe
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Jl. Kartini Raya 64 No. 2 - Sawah Besar, Jakarta, 10750

What's nearby

  • Pasar Baru - 13 min walk - 1.1 km
  • Mangga Dua - 14 min walk - 1.2 km
  • Jakarta International Expo - 2 min drive - 1.8 km
  • Istiqlal Mosque - 3 min drive - 3.2 km
  • National Monument - 8 min drive - 4.6 km

Getting around

  • Stasiun MRT - Setiabudi - 9 min drive
  • Jakarta Rajawali Station - 11 min walk
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 39 min drive

Restaurants

  • ‪Es Campur Ko Acia - ‬6 min walk
  • ‪Restoran Kalimantan - ‬3 min walk
  • ‪Bakmi Lily - ‬6 min walk
  • ‪Bakso Goyang Lidah - ‬2 min walk
  • ‪Travellers Hotel - ‬6 min walk

About this property

U Stay Hotel Mangga Besar

Hotel near Jakarta International Expo
Dry cleaning/laundry services, a business centre and a full-service spa are just a few of the amenities provided at U Stay Hotel Mangga Besar. Treat yourself to a massage or other spa services. The on-site Indonesian cuisine restaurant, Orange, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Express check-in, a 24-hour front desk and 1 meeting room
  • A TV in reception, concierge services and luggage storage
Room features
All 153 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • 20-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Restaurants on site

  • Orange

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

Property is also known as

Serela Jakarta
Serela Kartini
Serela Kartini Hotel
Serela Kartini Hotel Jakarta
Serela Kartini Jakarta
BIG Hotel Jakarta
BIG Jakarta
BIG Hotel
U Stay Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel
U Stay Hotel Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel Jakarta

Frequently asked questions

Is U Stay Hotel Mangga Besar pet-friendly?

No, pets are not allowed at this property.

How much is parking at U Stay Hotel Mangga Besar?

Self-parking is free at this property.

What time is check-in at U Stay Hotel Mangga Besar?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at U Stay Hotel Mangga Besar?

Checkout is at noon.

Where is U Stay Hotel Mangga Besar located?

Located in Old Jakarta, this spa hotel is within 1 mile (2 km) of Lokasari Plaza, Pasar Baru and Mangga Dua. Gambir Expo and Jakarta International Expo are also within 2 miles (3 km). Jakarta Rajawali Station is 11 minutes by foot and Jakarta Mangga Besar Station is 12 minutes.

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U Stay Hotel Mangga Besar Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 11 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

S., KL

Liked: Staff & service
Disliked: Property conditions & facilities
It’s old and dilapidated. There’s an unpleasant musty smell in the room which smells like a combination of cigarettes and body odour. Ants in the bathroom. It is what it is. TV and AC works just fine. Here only for the night to be nearby the Jakarta Expo venue. No windows in the room too.
Stayed 1 night in Dec 2019

4/10 Poor

Karunanithi

Disliked: Cleanliness, property conditions & facilities

BIG Hotel nothing to shout about!

Toiletries insufficient although we paid extra for additional person. Shower area choked & not very clean. Lights not replaced in toilet making it dim.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رحلة موفقه

رحلة تسوق لوجود الأسواق قريبه
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Tingkatkan kebersihan

Kasurnya besar, tetapi sprei Kotor, banyak bercak2. Dinding banyak jejak sepatu. Pelayanan juga ada staff yg kurang ramah. Lokasi memang strategis dekat dengan pusat kota.
Stayed 3 nights in Dec 2018

8/10 Good

Rudi, Jakarta

Liked: Staff & service, property conditions & facilities
Nice hotel in a great location. Large room , affordable price.
Stayed 2 nights in Oct 2018

8/10 Good

Rudi

Not bad...it is just the bed spread sometimes dirty
Stayed 1 night in Oct 2018

6/10 Okay

Rudi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice place to stay while in Jakarta. Economical and nice
Stayed 2 nights in Aug 2018

6/10 Okay

Yu, Tokyo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Salahuddin

Liked: Staff & service, property conditions & facilities

Good value for money

Good value for money. Room is spacious but the room I stayed had no windows!. Breakfast is ok. They have changed the Wifi password on the second day and never informed me :-( The door card was not working repeatedly, I had to go down to the reception to get it activated twice. The location is good for local food. There is one Sederhana Padang Food restaurant nearby.
Stayed 3 nights in Jul 2018

2/10 Terrible

budi, Indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and dirty

Room furniture is kinda old with smell. The bed sheet and blanket have stains on it. Room is humid, therefore you can smell it. No toilet paper provided. Room door stucks halfway when you open it and need to push really hard, scratching the floor. Carpet is dirty and smelly. Overall, suck!
Stayed 1 night in Jul 2018

6/10 Okay

Daniel, Singapore

Disliked: Staff & service, property conditions & facilities

Not up to mark

Stayed 3 nights. Restaurant not up to mark and Breakfast buffet was unimpressive with no variety. We had a CONFIRMED 2 hour delayed Check out on Friday 30th March but we were Forced to vacate by 12pm. and had to spend 6 hours in airport. Overall an unpleasant experience and would not recommend.
Stayed 3 nights in Mar 2018

8/10 Good

CHOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 좋은호텔!

안쫄지역을 가는데 있어 위치적으로 좋은 호텔이지만 모나스나 자카르타 남부를 가기에는 조금 멈. 시설과 서비스는 훌륭
Stayed 6 nights in Jan 2018

8/10 Good

Shawn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable Nice place near JIEXPO

I had checked in late at 12.30am due to a delayed flight and only emailed about my delayed flight late. But no hassle when I checked in. Hotel was nicer than expected. staff was really friendly and helpful. The hotel could improve certain aspects, I could have been unlucky: Found a dead fly packed in with the toothbrushes, foot of the bed has some black ink stains (signs of trying to attempts to remove it & the bed creaks when I got on it n also if I move it in a certain way (wood didn't feel solid)) But I would definitely go back there again.
Stayed 2 nights in Dec 2017

8/10 Good

David

Disliked: Property conditions & facilities, room comfort

Good low budget hotel

Hotel tried and needs refurbishment. Clean as possible. Good location, cheap nights sleep. Good for low budget,
Stayed 2 nights in Nov 2017

6/10 Okay

danny, boston

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel is not comfortable.

Last week I stay for one day only. Air conditioning wasn’t cool, no tissue paper, when I move the bed lil bit, a lot of used stuff (tissue, etc) underneath.
Stayed 1 night in Oct 2017

6/10 Okay

Irawan, Jakarta Barat

In the city.

The room rate is cheap and the location is in the city, near by Mangga Besar.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Jens

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Salahuddin

Good value for money

A simle budget hotel at a good location..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel with affordable price

its such a good experience to stay at the hotel, especially with the very cheap budget. the location is also good, near masterpice karaoke and any other interesting place. the issue is only o the parking why do they have to use vallet service while we arrived early and git the best space on the hotel but the staff moved the car and we need to wait when we're going to pick up a thing on the car. but overlall is Good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Averall was ok, room cleans except for a yellow raw water.

8/10 Good

rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room for a budget class.

Simple & nyaman.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hot and stuffy

Hot and stuffy. No view. Corridor is too small. Unfriendly staff

8/10 Good

Doyoung, Korea

Liked: Staff & service, property conditions & facilities, room comfort

Satisfied

Most of thing were good, valuable price with free extra bed. But additional towel is not free. Staffs are so friendly and nice, room was nice but there was no housekeeping service.. Sad! Thanks!!

6/10 Okay

Renaldi, Bandung

Hotel Baru & Bersih