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Hotel Santika BSD City Serpong

3.0 star property
Art Deco hotel connected to a shopping centre in Bumi Serpong Damai with a 24-hour front desk

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Photo gallery for Hotel Santika BSD City Serpong

Exterior
Rooftop terrace
Front of property
Premium bedding, Select Comfort beds, in-room safe
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe

Superior Room

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, Select Comfort beds, in-room safe

Superior Room, 2 Single Beds

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321

What's nearby

  • TerasKota - 1 min walk
  • Eka Hospital - 8 min walk
  • Indonesia Convention Exhibition (ICE) - BSD City - 5 min drive
  • QBig BSD City - 6 min drive
  • Aeon Mall BSD City - 7 min drive

Getting around

  • Pondok Sudimara Station - 8 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 35 min drive

Restaurants

  • ‪Solaria - ‬4 min walk
  • ‪Gandy Steak House - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Bakso lapangan tembak Teraskota BSD - ‬2 min walk
  • ‪HokBen - ‬7 min walk

About this property

Hotel Santika BSD City Serpong

Hotel near Aeon Mall BSD City
Consider a stay at Hotel Santika BSD City Serpong and take advantage of a coffee shop/cafe, laundry facilities and conference space. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • A lift, a banquet hall and meeting rooms
  • Luggage storage, a 24-hour front desk and ATM/banking services
  • Guest reviews speak well of the overall condition
Room features
All 150 individually decorated rooms feature comforts, such as premium bedding and first-run films, as well as perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and bidets
  • 21-inch HDTVs with premium channels and first-run films
  • Separate sitting areas, separate dining areas and electric kettles

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests aged under 12 years old

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel

Frequently asked questions

Is Hotel Santika BSD City Serpong pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santika BSD City Serpong?

Check-in begins at 2 PM.

What time is check-out at Hotel Santika BSD City Serpong?

Checkout is at noon.

Where is Hotel Santika BSD City Serpong located?

Located in Bumi Serpong Damai, this hotel is steps away from TerasKota and Ocean Park. Eka Hospital and ITC BSD are also within 1 mile (2 km).

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Hotel Santika BSD City Serpong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 91 reviews
Rating 8 - Good. 42 out of 91 reviews
Rating 6 - Okay. 22 out of 91 reviews
Rating 4 - Poor. 6 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

STEEVE

Great location. The staff was very welcoming and the buffet breakfast was incredible.
Stayed 2 nights in Sep 2022

8/10 Good

Henry

Big Thumb to Eki
Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Stayed 1 night in Feb 2023

4/10 Poor

William

Stayed 2 nights in Oct 2024

4/10 Poor

windy

Liked: Cleanliness, property conditions & facilities
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya

8/10 Good

Justin

Stayed 4 nights in Dec 2022

10/10 Excellent

Ronally

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
Stayed 4 nights in Jul 2021

10/10 Excellent

Achmad

Menu sarapan ang lezat.
Hotel Santika Depok memiliki menu sarapan yang sangat enak dan beragam.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Closed to mall and a bit noise at night. Sheet not change as requested
Stayed 13 nights in Dec 2019

8/10 Good

Verified traveller

Prima accomodatie. Goede prijs-kwaliteit verhouding.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Nice and clean hotel
Stayed 4 nights in Nov 2019

8/10 Good

Adzuhri

Hotel Near BSD City and Teras Kota Shopping Centre
Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Nice and clean hotel and very closed to the mall.
Stayed 1 night in Nov 2019

8/10 Good

Samad

Stayed 1 night in Nov 2019

8/10 Good

Amir

Liked: Property conditions & facilities
Ok hotel next to a mall
The towels, sheets, restroom need to be cleaned properly.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Naiwen

Nice for business
Nice for business
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Nice hotel
Stayed 4 nights in Apr 2019

8/10 Good

Haryati

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
フロントの対応がとにかく最悪でした。 ・担当者によって回答内容が変わる ・他の宿泊者の部屋に案内される。 ・チェックイン・アウトの手続きが時間がかかる。 ・カードキーが何度も使えなくなる 文句を伝えても、「よくあることです」と言われて、反省する素振りもありませんでした。 もう二度と使わないと思います。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
Stayed 7 nights in Jan 2019

10/10 Excellent

Jemmi

Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Nice and clean hotel
Stayed 5 nights in Sep 2018

8/10 Good

Scott

Overall - Great Value
Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
Stayed 4 nights in Aug 2018