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Great Western Resort Serpong Hotel & Convention Center

3.0 star property
Tangerang hotel in Pinang with fitness centre and 24-hour front desk

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January 2025
February 2025

Photo gallery for Great Western Resort Serpong Hotel & Convention Center

Property entrance
Lobby
Outdoor pool
Living room
Living area

Reviews

5.2 out of 10

Popular amenities

  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

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Exterior

Fika Rooms

Pool
Kids pool
Waterslide
Parking included
4.0 out of 10, (1)
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About the area

Map
Jl. MH. Thamrin KM.2.7 Kebon Nanas, Located in Great Western Resort Hotel, Tangerang, 15143

What's nearby

  • Primaya Hospital Tangerang - 12 min walk
  • TangCity - 5 min drive
  • Living World - 6 min drive
  • Summarecon Mall Serpong - 7 min drive
  • Aeon Mall BSD City - 15 min drive

Getting around

  • Jakarta Bojong Indah Station - 15 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Kafe Hitam Putih - ‬6 min drive
  • ‪Pondok Sate Tegal Ibu Rita - ‬9 min walk
  • ‪Sekolah Dian Harapan - ‬7 min drive
  • ‪Istana Nelayan Serpong Town Square - ‬5 min walk

About this property

Great Western Resort Serpong Hotel & Convention Center

Hotel located in Pinang
You can look forward to a gym, babysitting and a restaurant at Great Western Resort Serpong Hotel & Convention Center. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), a lift and 1 meeting room
  • A 24-hour front desk
Room features
All guest rooms at Great Western Resort Serpong Hotel & Convention Center boast thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, electric kettles and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Babysitting

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 50000.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Great Western Resort Serpong Hotel Convention Center
Great Western Resort Serpong Hotel & Convention Center Hotel
Great Western Resort Serpong Hotel & Convention Center Tangerang

Frequently asked questions

Is Great Western Resort Serpong Hotel & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Great Western Resort Serpong Hotel & Convention Center?

Self-parking is available for a fee.

What time is check-in at Great Western Resort Serpong Hotel & Convention Center?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Great Western Resort Serpong Hotel & Convention Center?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Great Western Resort Serpong Hotel & Convention Center located?

Located in Pinang, this hotel is 0.6 mi (1 km) from Primaya Hospital Tangerang and within 3 miles (5 km) of Mall Alam Sutra and Bina Nusantara University. Summarecon Mall Serpong and Modern Golf and Country Club are also within 3 miles (5 km).

Great Western Resort Serpong Hotel & Convention Center Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Dated hotel with polite n helpful staff
Hotel is old. Room floor tiles are old and the bedsheets doesnt look pure white. Likeise for the toilet towels. Staff is polite and helpful though. For the price, one cannot have too high expectations. Alright for a short stay.

2/10 Terrible

Daniel, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
I definitely don’t recommend anyone staying at this hotel. Everything in the room is Extremely dingy and the bathroom is like a gas station toilet. Really really terrible! The elevators and hallways were an absolute fright... I am at a lost as to how they got 4 stars
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel! My room was very spacious and clean with very comfortable bed. WiFi was also included and there was a parking for free. The hotel is very good located,I didn't have any problems with getting places.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결 꽝, 청소불량, 화장실냄새등
Stayed 4 nights in Dec 2017

4/10 Poor

홍

Disliked: Cleanliness, property conditions & facilities, room comfort
이것도 호텔?
다시는 숙박하고 싶지 않다. 많은 아니 거의 모든방이 리노베이션이 안되어 있고 후지고 물 서비스도 없고 바기지 방값인것 같다 1박에 29.000원이면
Stayed 2 nights in Aug 2017