2/10 Terrible
Donald
Travelled with family and small children
28 Dec,2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
You get what you pay for. And what I thought was a deal on Expedia was only dream.
But the interaction at the front desk while checking in set the tone.
After a long 13 hour drive, me and my family were ready to check in and sleep.
Although it states that check in starts at 3 and there’s no time limit as we needed to be checked in by, we were planning on pulling up at 11pm, but we received a call at 8:30pm wanting to know our whereabouts and whether we planned on checking into (bought and paid for) room, and when exactly did we plan on being there.
As we pulled into facility, it had a thin sign with the name that laid over the giant Econolodge sign, which at night was more visible that their smaller transparent sign.
The older lady, I’m guessing a friendlier persona, seemed overwhelmed when checking people in, and it took her a long time to do so. Plus she was more intent upon listening in onto me and my wife’s conversation about other things than getting us checked in. It was grueling.
The room itself was clean, but the refrigerator rattled all thru the night, and the toilet doesn’t flush.
Most everything is dependent upon one’s first impression and the interaction of the hosts, and that was a terrible start for us.
Donald
Stayed 1 night in Dec 2024