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Quality Inn

2.5 star property
Hotel in Jackson with free breakfast and 24-hour front desk

Choose dates to view prices

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Travelodge by Wyndham Jackson

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
6.0 out of 10, (1001)
The price is S$88
includes taxes & fees
24 Feb - 25 Feb
Travelodge by Wyndham Jackson
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About the area

Map
2001 Shirley Dr, Jackson, MI, 49202

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 7 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 8 min drive

Getting around

  • Jackson Station - 9 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 63 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Quality Inn

Property highlights
Quality Inn provides amenities, such as free continental breakfast and a business centre. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • A 24-hour front desk, smoke-free property and a vending machine
  • Guest reviews give good marks for the overall condition
Room features
All 52 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and free weekday newspapers.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with baths and free toiletries
  • 27-inch TVs with satellite channels
  • On-request microwaves, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self-parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn?

Checkout is at 11 AM.

Where is Quality Inn located?

Situated in Jackson, this hotel is within 2 miles (3 km) of R.A. Greene Park, Lions Park and Jackson Crossing Mall. Rod Mills Park and Keeley Park are also within 3 miles (5 km).

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Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 45 out of 799 reviews
Rating 8 - Good. 101 out of 799 reviews
Rating 6 - Okay. 123 out of 799 reviews
Rating 4 - Poor. 195 out of 799 reviews
Rating 2 - Terrible. 335 out of 799 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Caren

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room. No refund offered.
Stayed 1 night in Dec 2024

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! Someone tried breaking into our room in the middle of the night through the window. We were charged a security deposit which i dont expect to get back. NO breakfast! NO toiletries were provided. The fire alarm was missing and toilet paper was shoved in the hole. The curtains were shredded. The bed felt like it was 15 years old. The shower had mold. The room wasnt cleaned until we checked in so we had to wait. The outlets didnt work. One of the lights was held together with a bungee cord.
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
It was $60 a night. You truly get what you pay for. The property was old and run down, but perfect for a quick sleep and go.
Stayed 2 nights in Sep 2024

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, amenities
The lady at the desk was extremely rude. She told us where to go and not to bother her. I was upset because there was no elevator for us to take our stuff up. Asked for a different room. She cussed and argued with us. We will not ever stay in a quality inn again. There was a tv, no internet. Said deposit was 50.00 went to pay she said oh it's 100.00. she told me to shut up. Just kept arguing. We are elderly and would not listen to what I tried to exc plain.
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Good place to lay your head at night!
Stayed 1 night in Jun 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever. That hotel should be shut down.
Stayed 2 nights in Aug 2024

4/10 Poor

Amalia

Liked: Property conditions & facilities
The bed was extremely soft, which was nice and close to the highway. But the tv wouldn’t work, towels were stained and my room came with no soap. The towel rack was extremely rusted.
Stayed 1 night in Oct 2024

2/10 Terrible

Maegan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth staying at!
Over 40 minutes to check in. Our card wouldnt open the door and gave us a different room. The TV in our room didn't work! Breakfast was terrible as well! I would not recommend staying here.
Stayed 1 night in Nov 2024

2/10 Terrible

Jackie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This place needs some serious attention. Black mold in the bathrooms, nothing between the beds worked, lights, plugs nothing. The TV was all static and fuzz, the remote barely worked, after you had to guess which buttons were what because there was no markings left on them. There was no toilet paper in the bathroom, the bathroom door looked like it had been kicked in more than once. They thought it was somehow acceptable to vacuum outside our door at 4am, oh, and that's after somebody was clearly trying to enter our room after midnight! Thank God my 3 year old had locked the extra locks. Beds are hard as a rock.... literally nothing good to say about my stay. My furnace broke which is the only reason we were forced to stay here
Stayed 2 nights in Jan 2025

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude staff..beds disgusting
Stayed 1 night in Sep 2024

4/10 Poor

Yumi

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Not good service
Stayed 1 night in Nov 2024

4/10 Poor

Erin

Check-in was supposed to be at 3 pm. I arrived at 7:30 and had to wait for staff to finish cleaning my room. Poor lighting in the halls. Average customer service.
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The worst place to stay
False advertisement for cable and wifi, there was none. Tue room smelled like smoke and there was no hot water for me to take a shower. Would not stay or recommend this place at all.
Stayed 2 nights in Aug 2024

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They say they're is no supplies in the room nothing. Electric outlet didn't all work. Sheets not fresh. Room smells. No coffee. Never again will go back.
Stayed 2 nights in Sep 2024

2/10 Terrible

Susan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The carpet was sticky. No cups in the room. Bugs behind the bathroom door. No liners in any of the garbage cans. You just felt dirty being there.
Stayed 1 night in Sep 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Towels were dingy, shower rack not screwed into the wall. There were stains on my sheet, floor not vacuumed and television blurred. I have photos and would like a refund
Stayed 1 night in Oct 2024

8/10 Good

Ronald

Just right for an overnight stay .
Stayed 1 night in Sep 2022

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom door broken. The bathtub had ducktape on the floor looked like it was a repair. Outside door was propped open with a rock because the security lock was pulled out of the door. Also it was very dirty the bedding and towels were stained. Generally cleaning looked nonexistent.
Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, cups and ice were not available, breakfast was advertised but was not an actual option. I paid for a king bed and the front desk got upset and rolled their eyes when I said I didn’t want the queen room since I had already paid extra for the king. There was construction inside that was loud and messy. No one was at the front desk to check out with in the morning. All around a bad experience unfortunately.
Stayed 2 nights in Oct 2024

2/10 Terrible

Eduardo

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
DO NOt STAY HERE
Worst experience ever, one hour for check in, screaming at us when we asked for shampoo or soap as nothing was on the bathroom. They have not returned yet our incidental damage deposit. No breakfast,just burnt coffee and milk.DO NOT STAY HERE. Even for free
Stayed 1 night in Aug 2024

2/10 Terrible

DIEGO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed , over priced dirty towels ,broken headboard , bugs in the room , bad customer service , I booked for a week because usually Quality Inn are decent but this one not , I called to cancel and they charged me two nights without staying , please avoid this Hotel
Stayed 7 nights in Jul 2024

4/10 Poor

James

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Never to book thru here again
Not enough pillows or they were flat. No wash cloths not worth the money or 50.00 deposit we had to give
Stayed 2 nights in Aug 2024

2/10 Terrible

Eli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Probably the worst experience I’ve ever had staying in a hotel. Bed sheets had stains when we arrived but they did change them out. Only one light worked in the room my guess is because they didn’t want us to see how terrible the room was. The bathroom was just as bad only one light worked in it the fan squealing was unbearable. The shower head leaked water all over the place and the towel rack was so rusty it left brown stains on the towels. Trust me spend the extra on a better stay somewhere else
Stayed 2 nights in Oct 2024

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was dirty and needed cleaning, no working ice machine on property, no breakfast even though it was advertised, and we found fleas in the bedding
Stayed 3 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mind Blown
This hotel was a nightmare from the jump. I walked in to check in, the employee told me i didn't pay for my room yet, which was false, i paid on the Hotels.com app and provided him with the receipt. He grabbed an associate who was beyond rude and had no shame in showing it. The check in process took at least 20 minutes, no exaggeration. I get in my room to check it out and it seemed okay at first until i sat down and started noticing some crazy stuff. ** SEE ATTACHED PHOTOS** I've stayed in some really shady places, but this one here trumps them all
Stayed 1 night in Oct 2024