6/10 Okay
kennedy
Travelled with partner
28 Jan,2025
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The design of the room was pretty nice- definitely nicer than the rest of the hotel as the check in and hallways were very dated. Unfortunately the floors of my room were very dirty and I had dirt all over my feet walking around. I had the jacuzzi room and the jets had no obvious way of being turned on. I did not ask how to turn them on so I’m not sure if they actually worked or not but they should have a much more obvious way of doing so if they did. The shower controls were backwards (the hot controlled the cold & vice versa). The worst part was there were 2 baby cockroaches that came from somewhere in the bathroom. I couldn’t find a hole in the wall or any sign of other roaches but this was still very disturbing. Breakfast during the week ended at 10am which was very disappointing and I cannot comment on the food as I did not get to have any. Also there was no ice bucket even though there was an ice machine. I paid $400 for 2 nights which is entirely too much for a place that is dirty and outdated. Tru by Hilton is right down the street for very similar pricing (if not cheaper) and feels like luxury compared to this. I only booked here because Tru did not offer a jacuzzi room and I was sorely disappointed.
kennedy
Stayed 2 nights in Jan 2025