Istanbul Holidays

Staff was very pleasant, but many did not speak much English

Location was excellent for what we needed, staff were amazing nothing was too much for them, we had no issues, hotel was very modern compared to what we have been used to and will be definitely booking here again. Breakfast had a very large selection and the dining area was clean at all times. The general cleanliness of the hotel was excellent. I honestly can't fault this hotel and for me its been the nicest hotel i have stayed in.

Great and children friendly hotel. Location is very convenient.

The rooms were unfortunately not sound proof at all and you can hear absolutely everything. The breakfast is okay but more variety would have been good, and everything was always running out, taking ages to replace.

Such a dissapointment for Ramada chain. I booked this hotel for my wedding anniversary and to unwind after the war that happened in Lebanon during summer. I made sure to email the hotel a week before to tell them about my wedding anniversary so they would make sure to consider for this occassion. They didnt reply at my email at all, which is strange action from a famous chain. The check in was smooth and comfy, our room number#5119 (STAY AWAY FROM THIS SCAM ROOM) a very small and narrow room, the shower is terrible, the water will get outside the tube bcs there is no curtains nor door. The tub was very high, so with the water on the floor and the high tub, its a recipe for broken bones, but wait a minute, the guys has installed a support steel bar to help you out of this death trap, guess what?? Its not well installed bcs the wall is supporting it... the suggar strips that in the coffee table were half opened at the top and you can feel the sugar inside is granulized due to moist, so I said to myself its human error, so I put them out of the coffee tray next to the other used coffee capsules. THEY RETURN THEM TO THE COFFEE TABLE EXPECTING US TO USE THEM!!!!!!!! And when we complained at the reception, the guy was rude and uncooperative and told us that its nothing major... I decided I dont want to waste my energy on unprofessional individual, my sanity is way more important. Such a dissapointment for my anniversary and I and my people not going back to this pension. SHAME