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Impression Isla Mujeres by Secrets – Adults only – All Inclusive

5.0 star property
Adults-only beachfront property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Impression Isla Mujeres by Secrets – Adults only – All Inclusive

4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor wedding area
4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Aerial view
Free minibar, in-room safe, desk, laptop workspace
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • All-inclusive
  • Hot tub
    Hot tub
  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Pool
    Pool
The price is S$1,482
includes taxes & fees
30 Nov - 1 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Honeymoon Suite, Oceanfront

Beach/ocean view

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 131 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Free minibar, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 71 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Paramount Suite Ocean Front

Beach/ocean view

Paramount Suite Ocean Front

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Terrace/patio

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 327 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Free minibar, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 71 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

Free minibar, in-room safe, desk, laptop workspace

Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Honeymoon Room, Ocean View

Beach/ocean view

Honeymoon Room, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 119 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 2 Double Beds

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

Free minibar, in-room safe, desk, laptop workspace

Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 71 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Privilege Aluxes Isla Mujeres Adults Only

Pool
Hot tub
Breakfast included
All-inclusive
9.0 out of 10, Wonderful, (1066)
The price is S$305
includes taxes & fees
26 Nov - 27 Nov
Privilege Aluxes Isla Mujeres Adults Only
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About the area

Map
Ave Perimetral Pon SM 009 Manzana 055, Colonia Fraccionamiento Mar Tur, Isla Mujeres, QROO, 77400

What's nearby

  • Punta Sur - 7 min walk - 0.6 km
  • Isla Mujeres Sculpture Garden - 9 min walk - 0.8 km
  • Dolphin Discovery - 5 min drive - 4.2 km
  • Isla Mujeres Ferry Terminal - 8 min drive - 7.0 km
  • North Beach - 15 min drive - 6.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ‪Punta Sur - ‬7 min walk
  • ‪Mar Bella - ‬2 min drive
  • ‪IceBar Mexico - ‬3 min drive
  • ‪Kin Há Isla Mujeres - ‬12 min walk
  • ‪The Joint - ‬4 min walk

About this property

Impression Isla Mujeres by Secrets – Adults only – All Inclusive

Luxury all-inclusive property near Garrafon Natural Reef Park
Located close to Cancun Underwater Museum, Impression Isla Mujeres by Secrets – Adults only – All Inclusive provides free cooked-to-order breakfast, a swim-up bar and a beach bar. With a private beach, free beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a detox wrap, aromatherapy or reflexology at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include snorkelling, sailing and beach yoga. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a poolside bar and a free daily manager's reception.
You'll also find perks such as:
  • 4 outdoor pools with a waterslide, sunloungers and pool umbrellas
  • Free valet parking
  • Free bike hire, a 24-hour front desk and a lift
  • Water sports equipment, 1 meeting room and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 125 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 65-inch TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 8 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
Please note: this property is accessible by boat from Marina Hacienda del Mar, Carretera, Carr. a Punta Sam, Puerto Juarez, 77500 Cancún. Guests must contact the property at least 48-hours in advance with their flight or travel itinerary information to arrange boat transfer. Guests must arrange their own transport to the marina.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Secrets Impression Isla Mujeres Adults Only
Impression by Secrets Isla Mujeres Adults Only
Secrets Impression Isla Mujeres Adults Only All Inclusive

Frequently asked questions

Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Impression Isla Mujeres by Secrets – Adults only – All Inclusive on 30 Nov,2024 start from S$1,481.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Impression Isla Mujeres by Secrets – Adults only – All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Valet parking is free at this property.

What time is check-in at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Yes, the property is all-inclusive.

Where is Impression Isla Mujeres by Secrets – Adults only – All Inclusive located?

This Isla Mujeres property is on the beach, 0.3 mi (0.5 km) from Garrafon Natural Reef Park, and within 16 mi (25 km) of North Beach and Puerto Cancun Golf Course. Puerto Cancun Marina Town Center and Forum Beach are also within 20 mi (32 km).

Impression Isla Mujeres by Secrets – Adults only – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 71 reviews" "
Rating 8 - Good. 4 out of 71 reviews" "
Rating 6 - Okay. 4 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 3 out of 71 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience staying at this hotel. It’s not a cheap resort, but you get what you pay for. The service, dining options, and facilities were top class. It felt like a really luxury four days, and the staff were all very helpful..
Stayed 4 nights in Sep 2024

10/10 Excellent

Manasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for spoiling us :)♡ Amazing service
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was what we hoped for.
Stayed 5 nights in May 2024

10/10 Excellent

Delianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Kumarl, Tampa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing service
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexia, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolina, BOCA RATON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place, and the people. Definitely will be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Desirae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
Stayed 3 nights in Jun 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
Stayed 7 nights in Jun 2024

10/10 Excellent

Xander

Stayed 2 nights in Jun 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a amazing stay!
Stayed 4 nights in Jun 2024

4/10 Poor

Sara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We have a robbery in our suite where two designer bags were stolen and the staff did nothing about it.
Stayed 4 nights in May 2024

6/10 Okay

Esther

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Stayed 7 nights in Apr 2024

8/10 Good

Yoany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great experience. Beautiful hotel. Service was little slow during breakfast. Needs improvement in night activities but overall we had a great time. Butlers Erick and Martin were helpful and attentive. We are definitely coming back. Thanks
Stayed 3 nights in Apr 2024

10/10 Excellent

JORDANA BLYTHE

Stayed 4 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back. Angel and Jennifer were wonderful hosts.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jiyun

Stayed 2 nights in Mar 2024

10/10 Excellent

John Endre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Alona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
Stayed 7 nights in Mar 2024

10/10 Excellent

YONGSEOK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the views are amazing!
Stayed 3 nights in Feb 2024