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Trece Cielos Guest Rooms

2.5 star property
Hotel with 4 restaurants, steps from Holbox Beach

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November 2024

Photo gallery for Trece Cielos Guest Rooms

Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Bathroom sink
View from room
Iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 King Bed, City View

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
Netflix
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 King Bed, City View

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
Netflix
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
Netflix
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room, 2 Double Beds, City View

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds, City View

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
Netflix
  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Map
Av Damero, Entre Carito y Sierra, Isla Holbox, QROO, 77310

What's nearby

  • Main Square - 1 min walk
  • Holbox Beach - 1 min walk
  • Holbox Letters - 3 min walk
  • Holbox Ferry - 10 min walk
  • Punta Coco - 5 min drive

Restaurants

  • ‪Roots - ‬2 min walk
  • ‪Salma - ‬3 min walk
  • ‪Mandarina - ‬1 min walk
  • ‪TacoQueto - ‬3 min walk
  • ‪Capitancapitan - ‬2 min walk

About this property

Trece Cielos Guest Rooms

Property highlights
Located close to Holbox Beach, Trece Cielos Guest Rooms provides dry cleaning/laundry services, a bar and 4 restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge) and luggage storage
  • Tour/ticket information, a water dispenser and smoke-free property
Room features
All guest rooms at Trece Cielos Guest Rooms boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers
  • Smart TVs with Netflix
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport pick-up shuttle (surcharge) from 6:30 AM to 6:00 PM on request

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 100 to 200 for adults and MXN 100 to 200 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Bar- ba Negra
  • Barba Negra
  • Lulus
  • Papà Bear Burguer
  • Pin up Wings

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 360, per pet, per night, plus a deposit of MXN 1000.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 7 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults and MXN 100 to 200 for children
  • Airport shuttle fee: MXN 2500 per vehicle
  • Pet deposit: MXN 1000.0 per stay
  • Pet fee: MXN 360 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Trece Cielos Guest Rooms Hotel Isla Holbox
Trece Cielos Guest Rooms Hotel
Trece Cielos Guest Rooms Isla Holbox
Trece Cielos Rooms Isla Holbox
Trece Cielos Guest Rooms Hotel
Trece Cielos Guest Rooms Isla Holbox
Trece Cielos Guest Rooms Hotel Isla Holbox

Frequently asked questions

Is Trece Cielos Guest Rooms pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 7 kg per pet. There's a deposit of MXN 1000.0 per stay and a fee of MXN 360 per pet, per night. Service animals are exempt from fees.

How much is parking at Trece Cielos Guest Rooms?

This hotel doesn't offer parking.

What time is check-in at Trece Cielos Guest Rooms?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM.

What time is check-out at Trece Cielos Guest Rooms?

Checkout is at noon.

Does Trece Cielos Guest Rooms provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 6:30 AM-6:00 PM on request. A fee of MXN 2500 per vehicle applies.

Where is Trece Cielos Guest Rooms located?

Situated near the beach, this hotel is steps away from Main Square and Holbox Beach. Holbox Church and Holbox Letters are just steps away.

Trece Cielos Guest Rooms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 4 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for couple of days.
It had intermittent Wifi connection but this condition is affecting all area. Good allocation, close to the main stores and restaurants. Just saw one time our host.
Stayed 2 nights in Aug 2019

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable estancia
Me encantó este lugarcito, solo son 4 habitaciones pero está súper cómodo y centrico
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, cómodo, céntrico, a una calle de la playa, en general un buen lugar.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien lo malo que no señal de tv pero de ahi en fuera todo muuuy bien y a unos pasos de la playa
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que aunque era sencillo el cuarto, tenía lo necesario.
Stayed 1 night in Jul 2019