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Victoria Jungfrau Grand Hotel & Spa

5.0 star property
Family ski hotel with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Front of property
Indoor pool, outdoor pool, pool loungers
Property amenity
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
The price is S$1,166
includes taxes & fees
5 Dec - 6 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Nescens Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Nescens Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Junior Suite

TV

Deluxe Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Superior Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Suite

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Tower Suite

Living area

Tower Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Duplex Suite

1 bedroom, premium bedding, minibar, in-room safe

Superior Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Duplex Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Grand Hotel Beau Rivage Interlaken

Pool
Breakfast included
Spa
Pet-friendly
8.6 out of 10, Excellent, (106)
The price is S$329
includes taxes & fees
8 Dec - 9 Dec
Grand Hotel Beau Rivage Interlaken
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About the area

Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 4 min walk - 0.4 km
  • Mystery Rooms - 11 min walk - 1.0 km
  • Interlaken Ost Ferry Terminal - 14 min walk - 1.2 km
  • Harder Kulm - 12 min drive - 5.9 km

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Funky Chocolate Club Switzerland - ‬3 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Luxury family-friendly hotel near Lake Brienz
Near Mystery Rooms, Victoria Jungfrau Grand Hotel & Spa provides a golf course, a terrace and a shopping centre on-site. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Treat yourself to a manicure/pedicure, a body scrub or a body treatment at NESCENS, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and Italian cuisine. Pilates classes and fitness classes are offered at the 24-hour gym; other things to do include fishing and ice skating. In-room WiFi (surcharge), with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, with sunloungers
  • Buffet breakfast (surcharge), bike hire and an indoor tennis court
  • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Supervised childcare (surcharge), tennis lessons on-site and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 216 individually furnished rooms feature perks such as 24-hour room service and premium bedding, as well as amenities such as pillow menus and free Internet.
Extra conveniences in all rooms include:
  • Fridges and irons/ironing boards
  • TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terrasse Brasserie
  • Radius - by Stefan Beer
  • Sapori

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,641 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35 per pet, per night
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 145.0 per night.
Cots (infant beds) are available for CHF 60.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 45 for adults and from CHF 45 for children
  • Fee for in-room wireless Internet: CHF 0 per stay (rates may vary)
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self-parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 145.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Victoria Jungfrau Grand Hotel & Spa?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Victoria Jungfrau Grand Hotel & Spa on 5 Dec,2024 start from S$1,165.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Victoria Jungfrau Grand Hotel & Spa pet-friendly?

Yes, Victoria Jungfrau Grand Hotel & Spa allows pets (limit 2 total). There's a fee of CHF 35 per pet, per night.

How much is parking at Victoria Jungfrau Grand Hotel & Spa?

Self-parking is available for CHF 35 per night. Valet parking is available for CHF 35 per night.

What time is check-in at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of CHF 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Victoria Jungfrau Grand Hotel & Spa?

Checkout is at noon. Late checkout is available for CHF 50 (subject to availability).

Does Victoria Jungfrau Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 660 per vehicle applies.

Where is Victoria Jungfrau Grand Hotel & Spa located?

Conveniently located near the ski slopes, this Central Interlaken hotel is in the mountains, within 2 mi (3 km) of Lake Brienz and Lake Thun, and close to winter sports, such as cross-country skiing and skiing lessons. Trummelbach Falls and First Station are also within 20 mi (32 km). Interlaken West Station is 8 minutes by foot and Interlaken West Ferry Terminal is 9 minutes.

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 439 reviews" "
Rating 8 - Good. 66 out of 439 reviews" "
Rating 6 - Okay. 24 out of 439 reviews" "
Rating 4 - Poor. 7 out of 439 reviews" "
Rating 2 - Terrible. 4 out of 439 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, loved this hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

jeffrey, tampa

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and great service
Stayed 1 night in Oct 2024

10/10 Excellent

Usman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around! The venue is stunning
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ramsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. Staff was very attentive and professional.
Stayed 2 nights in Oct 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Weimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

JESSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Stayed 3 nights in Jul 2024

8/10 Good

Daina and Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!
Stayed 5 nights in Jul 2024

4/10 Poor

joe

Travelled with family
Disliked: Staff & service, property conditions & facilities
Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
Stayed 4 nights in Jul 2024

8/10 Good

MARCIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tivemos um upgrade de apto, porém o mesmo apresentou alguns problemas. Na primeira noite o cofre estava trancado e não pudemos ter acesso, e o problema foi prontamente resolvido no dia subsequente. Também tivemos um problema com a luz interna do armário que permaneceu ligada a noite toda, atrapalhando a primeira noite de sono. O staff sempre se demonstrou pronto a resolver o problema, porém fica a minha sugestão de haver um plano de manutenção preventiva.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in EVERY way.
Well. What can I say. 5 stars from checking to leaving. The room itself & the hotel were perfect. Staff were kind & very helpful Dinner in the hotel restaurant was fantastic so much so we are there every night of our 3 night stay , ate something different each night & we’re not disappointed with the service or quality. I can understand the mixed reviews but we enjoyed the laid back , not rushed very European service …the staff were professional & knowledgeable regards the menu , wines & cocktails Facilities on offer were great & for us it was a fantastic base for our itinerary…lots to fo & see …we will definitely be back as we can’t wait to see it in Winter.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dalal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptional,, all the staff are well trained,, the dining options are very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

BALAGOPALAN JAYAGOPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with majestic views!
Stayed 1 night in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful location, relaxing stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Zhen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Travelled with family
This is truly a beautiful hotel with incredible service from start to finish. We only had 1 night here while we traveled from Zermatt to grindelwald and honestly I wish we had 1 more day to stay. We was traveling as a family of 5 with our 4 year old daughter and I must say we have stayed at many hotels and this had the coolest kids club I have ever seen with a lot of cool rooms such as art room, music room, gaming room etc. we also used the spa and pool which was exceptional. The only thing I would have liked was a hotter hot tub at the end of the day but other than that I have zero complaints. Great hotel and very nice staff and good food options with an amazing breakfast buffet. Truly top notch.
Stayed 1 night in Jan 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023