8/10 Good
Kathryn
Travelled with pets, Travelled with partner
31 Dec,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 days while visiting family in the area over Christmas. What we liked: location (walk to shopping, close to drug store, grocery store, restaurants, and downtown Indy), hotel amenities (gym, pool, clean and modern facility), free breakfast, pet friendly (grassy areas/pet waste stations), rooms (spacious with lots of cabinets/storages, nice kitchenette, living area, comfy beds, updated bathroom with nice toiletries and overall quiet despite near busy road). Things to consider: Being an extended stay, parking out front can be limited past a certain time in the evening. We parked out back mostly, but that worked out since we had our dog with us and pet areas are on the side and back of property. Rooms are cleaned every other day, but they do say you can request services in between if needed. We ran into an issue of our room not getting cleaned until 4 days into our stay, and we ended up switching rooms because of it. The manager, Sarah, was very prompt and kind in addressing our concern and she made it right, and I will say overall the staff was friendly and attentive despite this issue. I've stayed in other hotels in the area, and this is a nice one.
Kathryn
Stayed 6 nights in Dec 2024