Immensee Holiday Rentals

"Great hotel with a delicious breakfast included. The location was perfect and close to everything in Zurich. The staff was friendly and super helpful. Hotel was very clean. The only thing I would change is make the bathroom more private, the air conditioning doesn’t make the room that cool and the window was blocked so we couldn’t see if it was day or night which was disorienting for us. "

"Perfect location!! Steps to the famous pedestrian bridge, old town & boat tours. Breakfast was AMAZING, even had an outdoor dining patio. underground parking too! Really lovely & comfortable stay"

"The hotel was very clean and staff were very friendly. The location of the hotel is close to everything and very convenient. "

"Nice place"

"It was a beautiful property, we had a large room, much more than what we expected. The morning breakfast was amazing. The hotel was close to restaurants and the local mall. "

"Cool place "

"The room was a good size but with a rather bland in design. The bed was large and comfortable. The AC seemed to struggle to maintain temperature and was quite loud. The shower also had a couple of issues. First was that, like the AC, the temperature control didn’t work very well. The water temperature would vary from luke warm to uncomfortably hot at times - without you adjusting it. Also the shower had two opening corners that were missing gaskets at the bottom so a lot of water ended up on the floor unless you were very careful. The location of the hotel made it easy visit a lot of tourist spots on foot. The included breakfast was reasonably good. The items were oddly distributed so you had to look for things that would normally be together e.g. butter near the bread."

"Nice looking hotel when we drove in, but… When we checked in and asked for the table for dinner there was no availability in any of the restaurants. So we had to go and eat outside of the hotel. We were only given one room key which made it difficult as it authorised the lift and the electric in the room. So we had to be inseparable ;) When my partner came down to the pool area he was aggressively asked directly: "What's your name!? What's your room number?" without any politeness or respect. It was a bit rude ... The shower in the room smelled of sewage almost made us feel sick. We asked to get two bicycles for a few hours in the morning. It was mentioned that they may be complimentary but we were charged 80 CHF. And also this is one of the few expensive hotels where they will charge you 55 CHF for parking for the night. And all of this for almost 1k per night. We stayed in lots of nice hotels over the years and you wouldn't expect these sort of issues. So quite disappointed after all and definitely wouldn't go back there or recommend it. BTW we don't normally complain about the hotels. But this one deserves an honest review. "

"Lovely hotel centrally located for main attractions in Lucerne. Friendly staff and clean, modern rooms. "