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Jade Hotel

3.0 star property
Hot springs Hue hotel connected to the convention centre, a quick walk to Truong Tien Bridge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jade Hotel

Down duvets, minibar, in-room safe, desk
Front of property
Reception
Point of interest
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Triple Room

Down duvets, minibar, in-room safe, desk

Family Triple Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2024
Down duvet
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2024
Down duvet
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Down duvets, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2024
Down duvet
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Double Room, No Windows

Down duvets, minibar, in-room safe, desk

Standard Double Room, No Windows

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2024
Down duvet
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Down duvets, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2024
Down duvet
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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Exterior

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Pool
Hot tub
Breakfast included
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8.4 out of 10, Very good, (406)
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About the area

Map
43 Hung Vuong str, Hue, Thua Thien-Hue

What's nearby

  • Truong Tien Bridge - 6 min walk - 0.5 km
  • Hue Night Walking Street - 6 min walk - 0.6 km
  • Dong Ba Market - 15 min walk - 1.3 km
  • Imperial City - 3 min drive - 2.5 km
  • Con Hen - 4 min drive - 3.4 km

Getting around

  • Ga Hue Station - 6 min drive
  • Hue (HUI-Phu Bai Intl.) - 15 min drive

Restaurants

  • ‪Chè Hẻm - ‬2 min walk
  • ‪Xoài Nguyễn Tri Phương - ‬2 min walk
  • ‪PhinHolic - ‬4 min walk
  • ‪Cafe on Thu Wheels - ‬2 min walk
  • ‪COZY Restaurant - ‬4 min walk

About this property

Jade Hotel

Hotel rejuvenated in 2024 and located near Truong Tien Bridge
Located close to Hue Night Walking Street and Dong Ba Market, Jade Hotel provides a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. Adventurous travellers may like the cycling and paddleboarding at this hotel. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Free self-parking and valet parking
  • Limo/town car service, local cuisine breakfast (surcharge) and bike hire
  • Express check-in, a TV in reception and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Jade Hotel boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and printers.
Extra conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • 20 bathrooms with hydromassage showers or deep-soaking baths plus designer toiletries and bidets
  • Wardrobes/cupboards, fridges and cookware/dishes/utensils

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 50,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • In a provincial park
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lift (114 centimetre wide door)
  • Low-height bed
  • Low-height desk (117 centimetre high)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2,024 buildings
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • 20 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 200000

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's thuê phòng mobile app before check-in
Guests driving to the property should contact this property in advance (e.g. directions)

Renovations and closures

The property will be renovating from 30 July 2024 to 13 November 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 50000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 500000
  • Late check-out fee: VND 200000 (subject to availability)
  • Laundry fee: VND 1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 11234273

Property is also known as

Jade Hotel Hue
Jade Hue
Jade Hotel Hue
Jade Hotel Hotel
Jade Hotel Hotel Hue

Frequently asked questions

Is Jade Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Jade Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Jade Hotel?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Jade Hotel?

Checkout is at noon. Late checkout is available for VND 200000 (subject to availability).

Does Jade Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 500000 applies.

Where is Jade Hotel located?

Located in Hue City Centre, this hotel is within a 10-minute walk of Truong Tien Bridge and Hue Night Walking Street. Dong Ba Market and Imperial City are also within 1 mi (2 km). Ga Hue Station is 25 minutes by foot.

Jade Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 290 reviews" "
Rating 8 - Good. 97 out of 290 reviews" "
Rating 6 - Okay. 11 out of 290 reviews" "
Rating 4 - Poor. 3 out of 290 reviews" "
Rating 2 - Terrible. 2 out of 290 reviews" "

9.0/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanna

Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members, very helpful, they recommended many good places to visit at eat at. We had to leave early in the morning before the breakfast started and they packed us a breakfast to go which was excellent and not expected at all.
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with partner
Nice little budget hotel centrally located, friendly and helpful staff, near the Perfume river and walking street..lots of eateries, clothing and footwear stores. Rooms are spacious and clean, mattresses very comfy. A/C is quiet and efficient, large rooms with fridge and flatscreen cable TV. Only drawback is no elevator so if you have a lot of luggage ask for a room on the 1st floor. Highly recommended for short stays.👍👍
Stayed 1 night in Mar 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the front office staff, but you get what you pay for and it isn’t a bargain. My wife, as she daily reminds me, had her favorite night shirt stolen out of our room. The sink empties into an open drain. We did sleep well.
Stayed 6 nights in Feb 2024

8/10 Good

Maurice, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for budget-minded travellers. Where it stands high is service. Amazing staff, who were friendly, genuine and wanting to make sure we felt valued as guests. We would definitely come back to stay at Jade.
Stayed 2 nights in Feb 2024

8/10 Good

Garth

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Angela

Travelled with group
Disliked: Staff & service
Limited staff so the room was not cleaned during the day for 2 days. Spider nests around the windows
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hospitality
They welcomed me and make me feel like at home with all their kind hospitality.
Stayed 1 night in Dec 2023

10/10 Excellent

Myhau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

James

Stayed 1 night in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like family
Ive have never left a review for a hotel before, but i had to after the incredible experience i had here. On the second day there was a flash flood in the city, and we were essentially stuck in the hotel. The staff went above and beyond to make sure we were looked after, in addition to breakfast they brought lunch,dinner and snacks and when i asked after the cost they simply said "at times like this we are family". In order to leave the hotel, staff members waded through flood waters to flag down boats so we could leave the area and catch the taxi they had arranged for us. Thank you for make the best of unbelievable situation!
Stayed 2 nights in Nov 2023

6/10 Okay

Olivia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very basic and falling apart in some areas however the hotel is clean and the rooms are nice with a lovely sea view as is on the sea front. Staff were helpful and breakfast provided (pancakes etc.) set us up for the day.
Stayed 1 night in Sep 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hue Stay
Stay was fantastic, staff were very friendly & helpful. Hotel was very clean. Only thing, hotel needs a lift instead of stairs currently.
Stayed 2 nights in Aug 2023

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and nice. The staffs are very polite and friendly. However, they only help you to bring your luggage up when you arrive but they did not help you to bring your luggage down using stair (property has no elevator). Also, you have to leave your room key with the receptionist every time you go out (this is the first time a hotel has this policy and make us uncomfortable for our belonging)
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good sized room. Customer service was excellent.
Stayed 5 nights in Apr 2023

10/10 Excellent

pablo

Liked: Staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. They made my stay at the hotel very pleasing.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located centrally, close to everything you want to explore in Hue city and the staff is amazing, super friendly and nice!
Stayed 3 nights in Feb 2023

10/10 Excellent

Albert

Stayed 4 nights in Dec 2022

10/10 Excellent

Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant short stay for me. Staffs are polite, welcoming, and friendly. I would recommend Jade Hotel to any tourists and travelers!
Stayed 1 night in Feb 2022

8/10 Good

SURESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly. The hotel is in decent condition but it's not modern, or immaculate if that's what you're looking for. It's dated, clean, and friendly. I'd stay again. Also, I was on a motorcycle and they offered to store it indoors overnight. Very nice.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to said it is a friendly hotel. All staff ready to help you when you need something. They always smiling.
Stayed 9 nights in Jan 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious rooms, no elevator.Overall good
Stayed 1 night in Dec 2019