Huailai County Holidays

Great location. Easy walking distance to major attractions. Historic building. Nice staff.

Review on Property too high. It should be around 7.5. Location good. The lobby I found was really messy and could have been organized and cleaned up a bit. Patio is too small and could be enlarged. We stayed on the 7th floor and hall carpet should be replaced. The wifi is terrible. Bathrooms needs work. should have been inspected before using. Staff is very good and premise is very secure. House cleaning starts too early and loud. They also started renovations upstairs and we can hear all the noise from our room (morning). Remember - Its all the small stuff that makes it Great! They need to work on it. Would I stay there again? Maybe.

The hotel is located central to all the main attractions. Staff is friendly and helpful if you need assistance booking a reservation to the te

Artwork throughout. Awedum bed and balcony

The hotel itself was beautiful, and our room was spacious and very comfortable. However, we did encounter a slight issue at the Garden Lei restaurant. They did not allow us to charge the meal back to our room, which was a bit inconvenient. When we tried to pay, the EFTPOS machine requested a six-digit PIN, but our card only has a four-digit one. This led to an awkward situation with three staff members gathered at our table using Google Translate to explain the issue. I kept asking if they could insert the card instead of tapping it, but this was initially not understood. Eventually, I took the machine, inserted the card myself, entered the four-digit PIN, and the payment went through without any problem. It was a bit embarrassing, but I think the issue could be resolved more easily in the future with clearer communication or a quick manual insertion of the card.