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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Whitehall Houston

City view from property
Interior
Interior
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
The price is S$228
includes taxes & fees
9 Jan - 10 Jan

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1006)
The price is S$145
includes taxes & fees
26 Jan - 27 Jan
Holiday Inn Houston Downtown, an IHG Hotel
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About the area

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk - 1.2 km
  • Downtown Aquarium - 18 min walk - 1.6 km
  • Minute Maid Park - 3 min drive - 2.4 km
  • George R. Brown Convention Center - 4 min drive - 3.1 km
  • Rice University - 7 min drive - 7.3 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on-site and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and a computer station
  • Tour/ticket information, a ballroom and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 259 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hairdryers
  • TVs with premium channels
  • Daily housekeeping, desks and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 23 kg per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Whitehall Houston?

As of 3 Jan,2025, prices found for a 1-night stay for 2 adults at The Whitehall Houston on 9 Jan,2025 start from S$228.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Whitehall Houston?

Valet parking is available for USD 40 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Checkout is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Minute Maid Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 670 out of 1163 reviews" "
Rating 8 - Good. 204 out of 1163 reviews" "
Rating 6 - Okay. 137 out of 1163 reviews" "
Rating 4 - Poor. 68 out of 1163 reviews" "
Rating 2 - Terrible. 84 out of 1163 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dave, Courtenay Central

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is pretty good but very noisy as it’s right next to the highway
Stayed 1 night in Jan 2025

10/10 Excellent

STEPHANIE, lumberton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment I arrive they offer valet parking the receptionist was great he help me book another stay since I did my reservation wrong it was a real great stay! 10/10
Stayed 1 night in Dec 2024

2/10 Terrible

Ra'ed

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel through Expedia for our Christmas holiday with family, but it was a terrible experience from the start. The room claims to accommodate four people, but it barely fits two adults comfortably. It had two full-size beds (not queens) and almost no space to move. The pillows were square and tiny, the bathroom was dangerously slippery (my son fell twice!), and the shower was old with dirty walls. There was no minibar or fridge to store food or milk for the kids, which made things even more inconvenient. Housekeeping was kind but inconsistent—they missed our room one day and, when asked, said they had already left by 1:00 PM! Parking was another disaster. They charge guests $40 tax per night, which is ridiculous. We ended up parking across the street at a public government building for half the price. The entrance has a high wooden bump that damaged our rental car, and we had to pay for the repairs. This ruined our experience further. I tried contacting Expedia to cancel and book a better hotel, but they were unhelpful, leaving us stuck here and ruining our holiday. The only slight positive was the friendliness of the housekeeping staff, but that didn’t make up for the horrible stay. I would not recommend The Whitehall Houston and will never return. 1/5 Stars.
Stayed 6 nights in Dec 2024

8/10 Good

Rehgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was quick, the visual aesthetic was modern. The staff is extremely helpful and polite. Will recommend the WhiteHall in the future.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Came here for a Bills game. It was fantastic ! Met some nice people. Walked to dining and a Bills block party. The bar/ restaurant was great with the best bartender too. He was awesome
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Delorna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Bartender is great
Stayed 1 night in Dec 2024

6/10 Okay

Aaron D

Travelled with partner
Liked: Cleanliness, staff & service
Super great staff! Only parking is valet is trash and unneeded plus they have no EV Charging at all. We arrived at 3am, checked in and discovered we had one washcloth, hvac vent hanging out of ceiling and no water pressure in shower. For what these folks are charging I expected better. U WANT TO CHARGE PREMIUM THEN I EXPECT PREMIUM!! This was not premium.
Stayed 5 nights in Dec 2024

6/10 Okay

Joann

Travelled with family
Liked: Staff & service
The place was nice but expected it to lol way better and the rooms be a little more cleaner my tv or lamps did not work and my mirror in the restroom did not either. Very old type of furniture.
Stayed 2 nights in Dec 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

8/10 Good

Lane

Travelled with partner
Liked: Staff & service
X
Stayed 6 nights in Dec 2024

10/10 Excellent

Soynya M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, as always. And the room was super clean, which is a major plus for me
Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Also is was very clean
Stayed 4 nights in Dec 2024

2/10 Terrible

Shacoya

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Dec 2024

8/10 Good

Paul Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the outdoor bar.
Stayed 12 nights in Dec 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

ERICK

Stayed 3 nights in Oct 2024

10/10 Excellent

christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean vey respectfull
Stayed 2 nights in Dec 2024

6/10 Okay

Veronis

Stayed 4 nights in Nov 2024

4/10 Poor

Cassandra

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

kiara chantae

Travelled with partner
Liked: Cleanliness
It was very clean and nice .staff was awesome
Stayed 3 nights in Dec 2024

10/10 Excellent

Khoury, Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second was a good as the first.
Stayed 1 night in Dec 2024

10/10 Excellent

Osbel

Stayed 1 night in Nov 2024