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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Family-friendly Houston hotel in Astrodome with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby sitting area
Lobby
Outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Kitchen
  • Air conditioning
  • Parking included
  • 24/7 front desk
The price is S$106
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

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About the area

Map
3134 Old Spanish Trl, Houston, TX, 77054

What's nearby

  • Houston Zoo - 3 min drive - 3.1 km
  • MD Anderson Cancer Center - 3 min drive - 3.4 km
  • NRG Park - 5 min drive - 4.3 km
  • NRG Stadium - 6 min drive - 4.4 km
  • Rice University - 6 min drive - 5.3 km

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Gyro King - ‬14 min walk
  • ‪The Studio - ‬2 min drive
  • ‪Jack in the Box - ‬19 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly hotel near Houston Zoo
A corner/local shop, an arcade/games room and laundry facilities are just a few of the amenities provided at MainStay Suites Texas Medical Center/Reliant Park. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • A free local area shuttle, express check-out and express check-in
  • ATM/banking services, a computer station and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from 01 October to 25 February
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

Does MainStay Suites Texas Medical Center/Reliant Park have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at MainStay Suites Texas Medical Center/Reliant Park?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at MainStay Suites Texas Medical Center/Reliant Park on 23 Dec,2024 start from S$106.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites Texas Medical Center/Reliant Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MainStay Suites Texas Medical Center/Reliant Park?

Self-parking is free at this property.

What time is check-in at MainStay Suites Texas Medical Center/Reliant Park?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at MainStay Suites Texas Medical Center/Reliant Park?

Checkout is at 11:00 AM.

Where is MainStay Suites Texas Medical Center/Reliant Park located?

This family-friendly Houston hotel is located in Astrodome, within 2 mi (3 km) of Hermann Park and Houston Zoo. MD Anderson Cancer Center and NRG Stadium are also within 3 miles (5 km).

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 79 out of 1002 reviews" "
Rating 2 - Terrible. 78 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Everything was okay
Stayed 2 nights in Dec 2024

10/10 Excellent

Danny

Stayed 2 nights in Nov 2024

4/10 Poor

Preston

Business traveller
Cockroaches in kitchen area
Stayed 3 nights in Dec 2024

8/10 Good

Teri

Stayed 1 night in Nov 2024

6/10 Okay

Debra

Liked: Staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Bonnie

Coffee pot didn’t work No hair dryer
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin, Normangee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a surgery at St Luke’s the following morning, and the shuttle got us there from the hotel no problem. Stayed a night at the hospital and still was able to leave our car at the hotel and get picked up by the shuttle the next day. Really takes stress of driving around the med center area off of your shoulders…PLUS a great money saver on parking.
Stayed 1 night in Nov 2024

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Myriane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Cordell at the front desk for the good service
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We spent one night here as we were only in town for 1 day visiting a friend at MD Anderson. The area felt a bit empty as there is no shopping or restaurants really close. However, the hotel is convenient to the medical district and the staff was fabulous. Cordell was very welcoming and gave lots of suggestions of where we could explore around town. Some of the facilities are are bit run down and in need of repair. However, there were renovations occurring while we were there and so those issues should be addressed with the renovations.
Stayed 1 night in Oct 2024

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Stacy

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what was expected
The staff was nice. My room had roaches and that is unacceptable. The elevator was down and apparently it has been down a while. Also, they advertise free breakfast and that is not the case. The place just looks very rundown.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahogany checked us in and she was nothing but amazing!
Stayed 1 night in Jul 2024

4/10 Poor

Vince

Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

DANIELLE

Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Ryndie R

Travelled with group
Disliked: Staff & service, property conditions & facilities
Hotel overbooked and changed my 6 person room to a 4 person without notice. The elevators were broken and the new room they gave me did not have electricity. They moved me a third time and the room was fine. The hotel refuses to give a partial refund for their overbooking mistake.
Stayed 1 night in Jun 2024

2/10 Terrible

matt

Disliked: Cleanliness
No elevator, i was on 4th floor!!! Im 73 yrs old
Stayed 6 nights in Jun 2024

6/10 Okay

Araceli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Betty

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Hallie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, it took a while for staff to find my reservation even with my confirmation number. I was given a room on fourth floor with broken elevator. When I open the door to the room, there was someone already in there. Someone not happy that I had just opened “their” door. I had to carry all my baggage back down stairs and explain the situation. It took several more minutes and phone calls to get another room. The whole situation was very off putting. The AC was very loud, waking me up each time it turned on.
Stayed 1 night in Jun 2024

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, it was a suite and it was great!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Out with a whimper?
I have stayed here a few times over the past several years, because the location is very near my brother's home. Unfortunately, the condition of the hotel has noticeably declined with each visit. This time around, the elevator was out of service, there was debris throughout the hallways, and there was trash in their stairways. The website still advertises free breakfast, but this feature is actually no longer offered. The quality of the service was entirely dependent on whomever happened to be at the front desk at the time. It still served its purpose and had all of the basic amenities that I needed. There is still complimentary coffee in the lobby and other snacks/supplies available for purchase. The rates are still comparatively quite affordable. Unfortunately, after this experience and after seeing the general trajectory over multiple visits, I don't anticipate that I will be staying here again the next time I am in town.
Stayed 3 nights in Jun 2024

6/10 Okay

Shauntae

Travelled with family
Disliked: Amenities
Property had long term tenants. No breakfast available. Pool was not very clean and tiny in comparison to the picture. Bathroom grout had mold in tub. No counter in bathroom
Stayed 1 night in Jun 2024