4/10 Poor
Alex
Travelled with partner
2 Jan,2025
Disliked: Staff & service
Our friends love the Kaimana and we were excited to stay here. The location is great and the lobby restaurant Hau Tree looks good, but our room was small and dark (only has blackout curtains, and the room faces a public park; they should add translucent privacy curtains).
Throughout our stay we were let down by hotel / restaurant operations. Three times we tried to dine in the restaurant, and each time either we were told it was not serving food (closed from 1-5p) or we were quoted hour long waits despite many tables being unoccupied. Maybe hotel was short staffed despite it being new years week and slammed.
Alex
Stayed 3 nights in Dec 2024